First off customer service was horrible. They charged us almost $700 for a repair and while at…read moreanother shop they told us Congleton service didn't actually do the repair.

My daughter came here for an issue with the electrical system (driver's seat and mirrors) and…read moreTaylor, the owner, provided great service, a creative solution, practical advice at a reasonable price.

I bought a used car from them in February and I had to buy a new car the July. The frame was all…read morerot. I believed their BS about making sure that the vehicle exceeds all safety requirements which it won't even pass inspection at this point. Also when I bought the car I was promised that they would fix certain items on the car. Then once I bought the car the didn't do any of it. They told me it would take a couple weeks for a part to come in but then a few weeks later they told me they couldn't get the part and it was my problem since I didn't have their promise in writing.

Great dealership to deal with. Have been dealing with Jason for all my car needs. Great service and…read morewilling to make the deal. Have bought 10 cars from them and will continue to so in the future.

I Waited a long time to write this as I was trying to give them a chance but now I am just fed up,…read moreMy new camper came with a ton of problems and most should have been caught in set up and walkthrough as a new camper owner I was expecting this and knowledgeable guides, The stable jack was bent the fridge door latch was improper because the frame was not set right and broke after it's the first use, the spare tire was the wrong one so when I had to use it I could not. Building of the unit I cannot blame them for and all work was under warranty but a lot of things should have been caught before pick up. The guy had no knowledge of the solar system and could not answer questions I had. I had to bring the unit back at least 6 times for warranty work which was done however they have a deep phony of returning calls or calling you back to update you or tell you work has been done, after trip #6 work was still not completed and the work that was was sloppy and messy caulking splattered on the child's finger painted it all over it or wiped the excess off wherever leaving smears of caulking all over, Still did not fix an issue that was written on the work order. I was never told the work was completed as I was promised I would get a call back In the six times I had service done all under warranty I never received the promised call back. My advice is to make sure and double check EVERYTHING was done correctly as it is hit or miss some things I had to get refixed as they were not done correctly or they did the cheapest simplest thing they could instead of taking the time to do it right the first time, IE straightening a bent jack screw instead of just replacing it, or fixing the frame instead of just replacing the handle that does not fix the issue. It just seems they do not pay attention to detail by not reading the full work order and miscommunication simple fixes if they just slow down. The staff is friendly enough they just need some training on what they sell and slow down, I get it is busy and staffing could be better but still no excuse. they can do better.

This is the second time we brought our 2020 Keystone Laredo in for a problem with the refrigerator…read more Since this was the second time for the identical problem, some investigation was needed to find the source of the problem. They did this, fixed the problem, and had it back to us in less that 2 weeks. They made sure it was covered under warranty and even showed us what was done. Outstanding service.

Great guys to work with - fair and honest labor prices, and when you buy a car through them, they…read morehave a bumper to bumper warranty that most places don't have.

Not a person that usually writes reviews and seeing that the only one listed was from a guy from…read moreTEXAS I decided to write this. I am from Vermont and these guys are Vermonters who are very likable and know how to fix and sell cars. They also are quite reasonable and I would recommend them to anyone. Next time I need service I will give them a call.

I was supposed to buy a car from these clowns pending some brake repairs. I even extended the date…read moreI was supposed to pick the car up to allow them sufficient time to make proper repairs so they didn't have to rush. I stopped by the day before I was supposed to pick the car up and it did not appear to have been moved at all from the last time I'd seen it. (This was on a Sunday and they were closed but I could still access the car in the parking lot.) I called the day of pick-up and at first they didn't even know who I was. Then I'm told the repairs are too extensive so they're not going to sell me the car after all. (I wonder if this is even true because I really don't think they touched the car based on where and how it was parked the day before. I don't think they touched it after I initially saw and test-drove it.) I was dumbfounded and asked, "You couldn't call me ahead of time to let me know you were backing out of the sale so that I could have started looking for another vehicle!?!" The response was, "Guess we forgot." Avoid these guys at all costs. They're dimwitted and incompetent at best and uncaring and unscrupulous at worst. I cannot imagine anybody could have a satisfactory experience using their services for anything.

Just had my Balljoints replaced an they didnt have the correct tool so they took the tool they had…read morean modified it to work so now they have a special tool for balljoints for BMW's. It was a little longer then planned but that's because of the tool issue and finding two ball joints for my year. Either way they always have treated me right an are honest. That's the most important when having a car serviced. I'd rather know I need this an that instead of them just overlooking it for my pockets sake. I prefer safety over money anyway this is the 3 year they have worked on my cars and I recommend them to anyone who asks. I'm not saying they're perfect because it doesn't exist at any shop it's impossible so I don't care what anyone says they have always been a great company. If he can't do the work he will know of a place or two that he can recommend. Stay safe everyone

A great team! Easy to work with, awesome service! Reliable,…read morefriendly, informative & priced right! I came in on a Saturday morning and only had to wait a few minutes before I was taken in and before I knew it I had my car back!

I have the very good fortune (as the result of extensive research) to have "found" European…read moreAutohaus. Kent, the owner, is extremely honest and fair when it comes to any repair recommendations & required preventative maintenance, with regards to my Mini Cooper. My areas of expertise do not pertain to automobiles. I need to be able to rely on knowledgeable people ~ whom I trust; which I can comfortably do so, at EAh. The feeling I get when I leave the shop is utter satisfaction; knowing that the 'job' has been well done and that my safety is taken care of. I never worry that my car will breakdown or that it won't start. That feeling has tremendous value Thank you Kent for providing such a fantastic service to the community

these people are not interested in costumer satisfaction and/or quality work…read more They couldn't figure how to do the job they were hired to do and also told me they would do. this was supposed to take an hour and 8 hours later they finally tell me that it won't be done until next week because they aren't open Fridays?? horrible experience. would not recommend.

They were able to get my bmw in quickly and resolved an issue with it promptly to get me back on…read morethe road. The owner and employees were very knowledgeable and professional. I will be back for future service!

After spending over $6,000 repairing my granddaughters Volvo at this shop over the past 3 years, on…read moremy last visit the car failed inspection. The reason written was the side passenger mirror was not functioning. The cause was a broken turn signal in the mirror. After searching for a used mirror and having it installed, I returned to have my car reinspected. 8 weeks had gone by. This time I was told the car failed inspection due to the license plate light being out and a small dig on one tire (which was there during the first inspection). When I questioned Rob he became quickly agitated, defensive and ranted unprofessionally! Wow! Needless to say, I'll never return due to the questionable integrity of the shop and its customer representative Rob who needs to learn to deal professionally with customers!