Doctors and staff are helpful and caring. My dog was referred out to a neurologist by Dr. Boulay. During this process she has returned every call even after hours and listened to every detail. After my dog was diagnosed with a brain tumor with the neurologist she followed up to help me sort through all of the information and offered to work with the other team to provide bloodwork locally. She went the extra mile for us and I know she genuinely loves my dog. read more

Almost killer my dog !!!! Mistreated and misinformed . overcharged above and beyond zero communication zero lack of empathy . All you cared about is money my two page bill says that! read more

Dr Higgins and her staff are simply amazing. We would not dream of taking our Goldens anywhere else! Love you guys! Michelle and Jim read more

Buzzards Bay Veterinary Associates - Veterinarians Near Me - Buzzards Bay, Massachusetts

This was a great place several years ago. Then they got greedy and started up charging for unnecessary procedures. The supervisor came into the room and suggested a procedure the doctor that was doing the exam already told me was not needed. The supervisor did the procedure and they charged me almost 600.00, 400.00 more than my usual bill. I'll never go back! read more

Our family is so grateful for Dr. Dana and Dr. Higgins and all of the wonderful staff at BBVA. Our pup has a condition called ITP (idiopathic thrombocytopenia) where his immune system attacks his own platelets. When he was diagnosed in July of 2022 we were afraid that we were going to lose him. Initially when he was diagnosed, I wasn't sure if I should bring him to a specialist clinic to manage his condition, but thankfully we didn't have to. The vets at BBVA have really amazed me. Today, he's a young energetic 3 yr old pup. This condition can be costly to manage even with pet insurance. Their office has been very understanding of financial constraints and worked with us to get him onto a long term medication that wouldn't break the bank. They monitor his bloodwork closely and often to make sure that we are able to prevent a low platelet value. I am confident in the care we receive here. BBVA has knowledgeable, compassionate, skilled and supportive people who really care. read more

Buzzards Bay Veterinary Associates - Guillermo - Veterinarians Near Me - Buzzards Bay, Massachusetts

I brought my dog 6/24/23 for an emergency. We gladly spent 2000 on tests and were told results would be back 3-5 days but the results would most likely would not be good. I repeatedly gave ALL phone numbers of all 3 contacts for communication about our dog. After waiting with no calls, I began calling and was told that the doctor called my work number but did not leave a message On 5/28/23!!! However, the front desk could not give us results it was the doctor that needed to call. Again, we need your #! We called multiple times daily and we only got a call back yesterday JUNE 3rd!! The doctor could not have been any more callous! After all of that BS, all we got was, "follow up with your regular vet!!" A word to the wise, try Plymouth or Falmouth. Never again! There is a MAJOR communication Gap in this business. Also, pathetic treatment once the bill is paid! read more

I brought my cat to this place out of necessity. My usual vet was overbooked. The vet in this place, Dr. Higgins, DVM., who is bitter, unempathic, and snobby, assumed that we never took the cat that we love to the vet. No, we just never brought her to Ms. Higgins. Without examining my cat, she declared in a condescending tone that she has cancer, and she wasn't subtle in blaming us for not getting her spade. I spent a lot of money when I first got Pumpkin because of ear mites and various other issues. Unlike Ms. Higgins of Tufts where money is what matters most--not empathy, kindness, charity, justice--I come from the inner-city. Yet I learned from institutions like Boston College High School and Suffolk University where received my BS, and where I'm about to receive my MSM, that we have a duty to be kind and considerate and charitable. As someone who has a human subject research certification, I know better than to communicate findings without any form of research. This person had me in tears. read more

We've been here with both of our cats now after moving to the area. We just adopted a new cat and suspected he had a URI. They were able to get me in with a cancellation to get him seen next day. They were so sweet, kind, and accommodating, no matter who I talked to. The vet answered all of my questions in detail and was very personable. The staff broke down the charges for me without me having to ask, so I knew exactly what I was paying for. I really appreciate how kind they are to our kitties too. I feel comfortable sending them in even though we can't go in with them due to covid. Compared to the vet we used in our last town, I feel like their prices are reasonable and they are hands down the best vet I've dealt with! read more

We love the group of employees here! I always feel comfortable dropping my babies off and know they will be cared for. Dr Dana is awesome and explains things in ways I can understand and is very patient with my questions. I won't take my pets anywhere else! read more

I recently received an unauthorized $200 credit card charge from this business, despite having transferred to another veterinarian's office over a year ago. When I called to have the problem corrected, I had the pleasure of speaking to an incredibly unpleasant business manager who not only refused to apologize for their error, but literally hung up the phone on me after she informed me that I would not be able to speak to any one else in charge. Vets are expensive, you and your pet deserve an office with good customer care practices. This is not that vet. read more

Very caring and professional staff. Nice clean comfortable facility. They helped me with a very sick kitty with compassion right to the end. Dr. Fox and her staff are awesome. Thank you! read more

Great staff and great care. I've been bringing my dog to BBVA for the past 8 years. The staff has been nothing but caring, attentive and professional. Dr Fox and her team truly care about their patients. Many of the same staff have remained there throughout the years and have come to know my dog and treat her like one of their own. Can't recommend them enough. read more

I rarely write reviews, but this place is a big improvement on past vets. My 19 year old cat has always hated the vet, and is generally a difficult lady to touch and work with, but Buzzard's Bay Veterinary Associates has made vet visits significantly better. They are never crowded and we never wait more than a minute or two to move into a room. (Obviously I can't vouch for this all the time, but it's been true of all my visits.) The Feliway diffusors (which mimic cat pheromones to calm them) in the rooms really seem to help my cat, as well. And, of course, the people are lovely and incredibly kind, thoughtful, and patient with her. I really think they have her best interest at heart. The fact that we can now get through visits without bites or even hissing now is amazing. At our most recent visit to shave some matted hair (which itself was a borderline miracle that they were able to shave her because she especially does not tolerate anyone touching her back) they frankly undercharged me at $5. Going to the vet will never be a positive experience for my cat, but I didn't realize how much better it could be. read more

This place messed up my dogs spay not once but twice. Not only did they mess up the spay but they destroyed my dogs ovaries so that another vet cannot fix it. Also a 3rd surgery would basically be exploratory and a burden on my poor dog to go through again knowing this place cant do it right. As well as all this now after those surgeries my dog now lactates from Her nipples which causes her to keep licking them which caused an infection which causes more problems. On top of all Of this my dog STILL BLEEDS and goes into heat shes been aggressive during summer months towards other dogs and humping and vice versa. When I call the vet nobody picks up. When they finally do return a call I'm told I have to pay for more testing that I've already been paying for BECAUSE THEY MESSED UP HER SURGERY. So now my poor dog is not allowed on any beds couches etc, she cant lay on laps nothing because of fear she'll stain or ruin clothing furniture etc. As well as this I bring my dog in for all of her shots, check up everything. When I get home a day later she is wobbling and unsteady on her feet. When I call the vet once again no answer and when finally respond just told to pay them more money for more testing and all they do is tell me ya tests came back pretty normal Her hormones are up ..... YA BECAUSE YOU DIDNT SPAY HER CORRECTLY! Do not bring your dog here to be fixed or spayed not worth the burden on your pockets or your poor dogs body and life read more

I could not have chosen a better veterinary office! From the very first phone call with Jocelyn, to schedule Fancy's babies' appointment, I was immediatly impressed with coming there. She was so sweet, happy and unquestionably caring and made me feel so welcome. Arriving to the appointment I was greeted with the nicest, happiest group of girls in the office who obviously love their work and love working together with Dr. Haley Knowlton! Haley, (was her answer when I asked her name... which to me is a very personable and warm reply from a doctor) is without a doubt, why the office girls must obviously work with a smile! She is calm, sweet, extremely competent, and was perfect with my baby birds. Once again, I could not have chosen a better veterinarian office and I am certainly going to refer anyone who needs pet care services to Buzzard's Bay Veterinary Associates! Very grateful! Thank you! Suzanne McLaughlin read more

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Way over priced. We went there for a few years, and after talking to another vet we are paying almost half. Fecal tests were $40+ and $26 elsewhere. We didn't know any better and now we do. read more

I have had nothing but positive experiences with each staff member. They have always been extremely helpful and I really feel like they care about my pet - it's like having a great family doctor right down the street. read more

Everyone has been incredibly nice and kind. They always take the time to answer all my needs but one downfall is everything is ala carte and very pricey. Every process is an additional cost. I always feel like I can never get out of the office without paying $150-$200 for a routine visit. Sick visits (even if scheduled a few days after I call) start at $75. Very nice and thorough, know what they are doing but hefty prices. They have a membership but there is a one time $75 fee to join?! read more

My 8 week old turkey's knee popped out of the socket. I went there yesterday and asked them if they could do anything. Everyone was so enthusiastic and said we'll try, go get it. I live 2.5 miles away so I was back quick with "Whitey". In no time they x-rayed it's legs, sedated it mildly, put in back in the socket, and had it in a splint bandaged up. They all were great there, especially since it was a small turkey and not your usual pet. Yeah, it wasn't free and would have been a lot easier to fire up the grill for a turkey roast but what the heck. Pets are pets, normal or strange ones,,,If I was in my 30s it would have been lunch but at 69 I guess it's a different story :-),,,, Wish I could be fixed for as reasonable fees as my turkey was. Thank You everyone there, it was a fun afternoon. A little eccentric,,,, or just a little dopey,,,,, JImmy C read more

BBVA now has a feline friendly area in its waiting room. It's an area where you wait in semi privacy with your cat. There are feliway diffusers, and it is out of the bustle of the main area so kitty can have little or no contact with dogs. I have had this through other practices and I cannot say enough good about it. Going to the vet is stressful, not least because of the proximity of dogs to cats with no regular contact with canines. read more

Buzzards Bay Veterinary Associates provided me and my pet with exceptional care. The Doctor was extremely knowledgable and compassionate. I was amazed at how clean their clinic is as well. We highly recommend BBVA to all of our friends and family. The staff is always so friendly and accommodating. We wouldn't think of going anywhere else!!!!! read more

Dr Fournier and Dr Fox are so caring and compassionate...they follow up after visits with phone call wellness checks...and the staff is amazing as well..Bonnie, Jessica, Joanna...and I feel bad if I left someone out because they are all so caring..your pet famiy member will be so treated with extraordinary care read more