The pumps were working, I was able to get in and out fast. A very busy gas station. There's always…read moreconstruction going on every time I come to this area.

First time coming here, recently was on my way to St. Charles for a festival. I've passed this gas…read morestation up a few times but I needed to get gas and find some snacks. Gas prices are a bit pricey truthfully in my opinion. Staff was really friendly but it lacked a few things that I know a few Thorntons have that I'm accustomed too. Overall, solid reccomend especially when it's right off the road.

UNBELIEVABLE! I was charged twice on 6 items on Monday (5/25/26). I found it odd he kept repeatedly…read moreringing the same items multiple times but thought nothing of it and assumed it was a faulty scanner. I was robbed out of those extra items and my money (worth $12.04)

This business for unlimited car washes is a scam. I signed up for a monthly membership & every time…read moreI go in to the Roosevelt location in the South Loop of Chicago to get my access card, the gas station tenant always has an excuse as to why I can't get my card & makes me pay for a wash if I still want one. I've tried to contact the listed number & send an email to cancel my account but no one answers or responds. They're still pulling money out of my account too.

Under new management, they got rid of the misleading gas price with car wash and without car wash…read more They now advertise the same price for both, bravo! Their gas price is now competitive with the Shell down the road. Mucho kudos.

Good gas station and good service. Cheap gas and lots of snack options before hitting the highway…read more I chose this place over shell anyday.

The CASHIER is so rude. I spent 76$ on gas here. Came inside and tried to buy a deed beef there…read more Someone may have put wrong bag there and I took the item saying 6.49. She charged me $9.x I told her it was 6.49 right in front of her station. She yelled back and said "you did not take the item there, bye" so ridiculous. Shell needs to hire a better employee

Does not use the shell rewards program. Shuts down if can not find someone to work shift. Can not…read moretrust they will be open.

I have been going to this Firestone for 5 years, and while I have never had a problem, I see others…read morehave. I wanted to say the old staff was let go, and a completely new staff has been hired in the last few months. I just had an oil change and new battery put in this week, and the staff were knowledgeable, courteous, and competent. Give this Firestone a try!

don't schedule an appointment here. when I called to setup a time they gave me their availability…read moreand I got it scheduled. When I arrived though they said they wouldn't be working on it for the next hour and a half. When I asked if I could come back in an hour they my spot wouldn't be held... they don't seem to understand what an appointment is