Courteous, helpful staff went over and above the call of duty and standard level of support. My…read moreson's heal plates to his favourite old 21 yo ski boots cracked off. Salomon redesigned their heal plates about 10 years ago. Alex made a detailed list of my son's old ski boot specifications and helped him try on various ski boots. Mike did not think that the heal plates for boots as old as his would be available so he transplanted the back heal plates from another pair of boots of similar size to my son's old ski boots and donated the boots to fix the front heal plates if they break. All work was done within 2 weeks and free of charge. My son's old comfortable ski boots were repaired to our full satisfaction.

Paige and Cameron were awesome! They helped us find new ice skates and answered all our questions…read more It was fast and knowledgeable service.

Kicking myself that I've not come in here sooner. I've been…read moreto a huge Bass Pro store when I lived in Calgary. It's not so much of a need for me as it is a novelty. I do like to fish but just don't go often enough anymore and I have a lot of gear already. It is dog friendly here and Santa was in store so off we went on a Sat at 1pm... And wow. Was blown away. The cool people are here! Lol! The men.... Are here! Nice customers, many with their own dogs! My pooch loved the display at the back with all the taxidermy deer, bear, geese etc. the running waterfall was a great effect on the mini mountain. The store was busy but well laid out. Clean. The huge signs above the sections tell you where to go. I was surprised at alllll the pet things. Gift ideas, spices. Xmas food items. Staff wear green shirts with name tags and they were so great and good to my dog. She was spoiled. Santa loves dogs too! We stayed at least 2 hours... Blew about $75 but I see this as an amazing outing every couple of weekends. Things are on clearance but scattered throughout the store. Washroom was at the front at the massive fireplace. Check outs didn't take long. Lol... I went thru x 2. Tons of parking.

UPDATE / NEWSFLASH: On October 3, 2016, it was announced that the Bass Pro Shops has acquired all…read moreCabela's stores in a $5.5 Billion Dollar USD deal! Will this store change branding to Bass Pro? That has not been decided yet. However, their stellar sales, breaking records in Canada, should be encouraging to Bass Pro. Stay tuned for details!! ________________ They've had spectacular attendance for their opening weekend - September 22-25 2016. I went in to see what it's like, comparing it to their biggest competition (Bass Pro is NOT located in Ottawa, unfortunately - but there is one in the outskirts of Toronto, which is where I have been.) This store was mobbed! There are many similarities, such as they've kept the taxidermists quite busy with all the animals on display. The entrance has several such displays set up, high above the entrance where people can't touch them. Bears, deer, etc. Everywhere I went, I could hear "pop! pop! pop!", and when I got to the back of the store, I found out why: there's a display of animals cavorting down a rock-mountain, and kids and adults alike are playing with wooden toy guns that produce a popping noise when they go off. Meanwhile, in the rest of the store, they sell fishing and hunting equipment, including a long counter where they sell rifles. They sell camouflage clothes, as well as footwear for all ages, and camping and cooking gear (I noticed a deep fryer). Cabela's does NOT have a huge fish tank. There was a fudge factory (with a lineup), and candied nuts (I had a sample; they were good!). I will go back again to take a closer look, and perhaps try some footwear on, when it will hopefully be a little less crowded.

A shoutout to the store manager for taking a return without a receipt. Fortunately he was able to…read morefind the transaction based on the date and amount on my credit card transaction. It would have been 5 stars if not for the cumbersome way the Columbia POS system tracks sales. Why not have a way of quickly locating purchases by scanning the card used?

From the owner: Our Columbia factory store is located in Ottawa, Ontario at Tanger Outlets Ottawa. We carry…read moreinnovative outerwear, sportswear, footwear, and accessories for outdoor enthusiasts of all levels. Stop by our outlet store before you take on your next adventure this fall and winter. We have men's and women's winter boots, winter jackets, beanies, and rain jackets to keep you warm this season. Whether camping at Gatineau Park, cross-country skiing the Rideau Winter Trail, tobogganing at Greenbelt, or downhill skiing at Camp Fortune, we have the equipment to fuel your outdoor thrills. Shop our large inventory of performance products that will keep you warm, dry, cool, and protected year-round.

I just had a really bad experience ordering from their website. I purchased 2 pairs of Nikes…read morereasonably priced. They sent me a shipping number. A week went by and I asked them why only a label had been generated and no further shipping updates. Immediately they cancelled the order instead of just rectifying the situation or re-shipping. Why would I want it cancelled and refunded? I just wanted an update on what I paid for. Bizarre.

Nice selection of footwear, men, women, and children's. It's a large store. They had sandals,…read moreslippers and backpacks. Good prices; virtually everything on sale. Out of the 5 of us who walked in there together, 4 of us came out with footwear! I'd say that's a pretty good average. The only downside for me, anyway, was their selection of winter bootwear - it was slim and not to my taste. They do offer lovely women's boots, leather imitation, that go all the way up to the knee (like horse-riding boots do), very stylish for spring and fall but these aren't warm enough for our -40 winters! So we were talking to the salesman about this, and he said the winter boot selection has improved since they opened, but only after they complained to Head Office! This store has only been open since mid-October, and Famous Footwear is from St-Louis; there are only 3 or 4 Famous Footwear outlets in all of Canada. So, when HQ staff came into town to organize the opening, staff advised them that more and warmer winter footwear needed to be made available. Apparently, HQ staff was a bit perplexed at that, as they did offer little ankle-high boots (similar to those black ones they wore in the Star Trek TV series - "mod-boots"!), which would normally suffice for St Louis winters where it doesn't get colder than -5... Go figure! How lucky are they, eh?! However, based on our success with 4 out of 5 getting footwear on this visit, I will definitely be back.

I like this store. It's organized and easy to find whatever you're looking for…read more Prices could be better for an outlet but that goes for all the stores at Tanger's. I give the store 3 stars for being neat but I'm not impressed by the staff. I've been there about 10 times and not one single time I had anyone greeting me or come up to me. I do get looks though. I'm sorry I just walked in. How rude of me. I'll knock next time. On someone else's door.

Very pleasant place to shop. I went there with my two brothers and one is in a wheelchair. The one…read moreemployee Cameron was SO kind. He went out of his way to help me find the best shoes and made us feel like really important customers. We went away saying wow, he should be the manager!

I haven't had any luck with any limited shoe pick ups here, but the place is always clean, fully…read morestocked, and the service is always great. Theyre nice and try to help out as much as they can. And the staff actually are shoes heads. i like this place! i always stop by when in Ottawa!

From the owner: Nike store featuring a wide range of footwear, apparel, and accessories -- from sport performance…read moreto everyday style.