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    4 years ago

    I had a dispute and they sent me flowers! Who does that? Not Chase. I like them.

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    Fifth Third Bank

    Fifth Third Bank

    (7 reviews)

    Fast drive through. Love drive through makes it easy to make a quick deposit…read more Totally recommend this location

    I recently opened a joint checking account here because of a pretty sweet deal through my employer,…read morewhich is a corporate client of the bank. Everything is fine with the account and the actual banking services, but I've noticed two points worth sharing: On the good side, service is absolutely fantastic at this bank. Every single person with whom I have dealt basically falls all over themselves to assist me, and it doesn't even seem faked. Apparently they either hire or train (or both) for great customer service. This is a major asset when a customer is doing something new and may need some hand-holding. On the bad side, the ATMs are like something out of the Dark Ages. I have been spoiled by a decade of using Chase ATMs, I suppose. First, there are far, far fewer 5/3 ATMs than Chase (I can't comment on the availability of other banks'). Secondly, the design and screen interface seem so dim and clunky and just generally not modern and user-friendly, sort of like an old Apple IIe. Thirdly, Fifth Thirds ATMs still require deposit envelopes! How primeval. And of course the first time that I went to this location to make a deposit, they didn't have any envelopes. A few days later I tracked down another 5/3 branch more or less on my commute home (but not really) and stocked up on envelopes. A major pain in the ass just to deposit a single check.

    Associated Bank

    Associated Bank

    (4 reviews)

    NOTE: This review is based solely on customer service. I do not have an account here anymore…read morebecause there are very few branches in my area and it was inconvenient. I came here a few days ago to resolve a dispute regarding a refund to a closed bank account. (I bought a LivingSocial deal that couldn't be used and had it refunded, only to have the refund sent to a bank account that didn't exist anymore. After calling all parties involved, it was suggested I go to a branch in person.) One of the bankers took his time to call various departments and resolve the issue with me. He was very patient and supportive, despite the fact that I didn't even have an account there anymore! If every bank had someone like him working there, I think we'd all feel a lot more at ease with our banking experiences. If you go to this bank, be sure to get in touch with the right person! I also had a very nice woman help me out here months ago when I closed my account. It's people like them that made me wish I didn't go elsewhere!

    I have to start out by saying, that the only reason I'm giving my review 1 star, is just so I can…read moreget my review in. 2nd, my review applies only to the branch on 1 s. Genesse street, in Waukegan , Il. "IF" I had known , how this place treats it customers, I would had never stepped a foot in there. Even thought all the people that we dealt with were Latin people, with the exception of 2 ladies, ( one of them quit, the other is a cashier ) , they all turned out to be despotic and rude. But that's not the reason why I closed my account in there, they are also crooked , OH, they make it look legal all right. Save yourself a bad time and a lot of money, and pass up this dump.

    Busey Bank - banks - Updated May 2026

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