Dishonest! My brother hired Northern Plumbing to get the plumbing to the house I was moving into up…read moreto standard - this included replacing all the cast iron pipes. After we paid well over $10,000 to them, it turned out they did not replace all of the pipes. They said they didn't replace the main drain line because it was, according to them, still good and only had "small holes" in it. When the foundation repair company came in they said the reason my house was sinking in the middle was because the main drain pipe had a large hole in it. They took video of it and it was the size of 2 softballs! We have contacted them to have them complete the work and they have blown us off. The owner even screamed at my brother in a profanity laced tirade about how they weren't going to fix it. We were overcharged for their crappy work! Avoid Northern Plumbing!

From the owner: Residential New Construction.read more

Had a gas emergency leak, came at 3 in the morning and worked 14 hours straight to Repipe my entire…read moregas system. I'm glad they came and put such a priority on emergencie. He worked with us on price, and said call him if I had any issues. I thought I did so I called him and he came right back out the next day. i turned the power off to my gas stove (electric igniter). So it had nothing to do with him, he laughed and didn't charge me a dime to come out. highly recommend

From the owner: Our trained team of professionals will leave you satisfied! We service, remodel, repair & replace…read morewater heaters, clean drains, install filtration systems, new construction, & gas lines. We aim to provide 100% excellence in all realms of plumbing services. Professional. Prompt. Precise.

TWO MONTHS after this company charged me $180 to come out and look at my issue, then double the…read morequote when they got here - I called them (They never reached out to me at all) to see if that amount would go toward the total amount - even though they kept raising the price. I understand repairs cost money - but how much?? And don't jack up the price, then charge for coming out again. I first talked to a lady who didn't understand why they charged me TWICE without fixing squat. She said someone would call me back. The man who called me and talked to me like I was his ex-wife who may have had a side piece and got the house in the divorce, asked me if I would take this review off if the company fixed it. I said I only put down what actually happened. I didn't embellish, exaggerate, lie, bad-mouth. I stated facts. They charged me twice. He kept gaslighting me, saying no, that is not what happened. I just didn't understand this type of home repair. The company charges $90 for the estimate. I said I had already paid. He said, no, it's different. I just didn't understand. I felt like we were dating. And he still didn't tell me how much it would be. He would not commit to coming out until I agreed to take this review down. We hung up. Another lady called back about 2 hours later and said that DAZ would be happy to come out and complete the work. I still didn't get a quote. Wow! Can't even escalate well. NO THANKS! Charged 2 times and got 2 completely different estimates by 2 different people for the exact same job. The issue: hot water runs from the kitchen faucet when the water heater is on. So I mostly leave it off. I've had a lot of work done on my house. It's 100 years old and I've replaced or repaired just about everything in it. So, I know if you want the work, you have to pay a price. The first person who came out quoted me $300. I just needed to buy my own faucet because they don't sell the one I need. This trip and estimate = $89.95 GOT THE FAUCET. The second person, as soon as he gets here asks, "What did they quote you?" I told him. He said, "No. It's $389.00. But I might be able to do it for $300 if it's just the faucet." Turns out, he says he'll have to get into the wall, it might be $400, $500, $600. He won't know til he gets in there. Whoa! So...double what I was quoted? MAYBE? I told him I couldn't afford that now, thanked him. Asked him what i owed him for coming out. This trip and estimate: $89.00 He left without giving me a receipt or written estimate for what he just quoted me. Everyone was perfectly nice. But it left me asking: What was the first estimate for?

Amazing service , quick and reliable. Mr.Dee was even kind enough to explain the job to us in a way…read morewe could understand it. They also came out on time and completed the repair in a timely manner. Totally recommend this company! Five Stars

Replaced hot water heater as requested. They did not stay to test if water was heating. I waited…read morefor 6 hours and still no hot water. I sent message and when they called me back he said that wires than went into old hw heater were melted together so they pulled them apart and that I probably have short so I need to call electrician. So 2300.00 later and 1 day and I got a pretty new hot water heater but still have no hot water. The Tech was very nice just wish I had been made aware of electrical situation when he found it that way.

Professional, timely and excellent work. Thank you so much Charlie for fixing our problem so…read morequickly. I really appreciate the step by step explanations of the procedure. Top notch from start to finish!

Do not use this company. PLEASE!! My neighbor had a sewer issue. The company came out and dug up…read moreher yard and cut out her driveway causing her unable to use her car. The city gave ok for Dillions to close up the yard. That was TWO weeks ago. They have repeatedly tell her that they have emergency calls and cannot come out and close her yard up. She has to walk around the whole yard to get to her truck that has to be parked in the street. The owner of Dillon Plumbing gave her a sad story so she PAID them $4000. for the job. Now Dillion's plumbers don't fell obligated to complete the job. What a way to treat a retired nurse senior and her husband in very poor health.

From the owner: Home plumbing repairs: kitchen and bathroom repairs and new installation, water heater installation…read moreand maintenance, filtration system installation and maintenance!!

This is a horrible business. The owner sent out two guys (probably unlicensed ) to my house to…read moreinstall a hot water heater. I have propane and the techs (if you call them that ), installed a natural gas heater. it is now ruined and the owner, Robert Selph, will not back his contractor's work. This man is the most unprofessional person I have ever dealt with. basically told me I would have to file a lawsuit to get my money back. do not make the same mistake I did!!!!! This company is horrible and the owner a crook.

From the owner: Established in 1952 Mastercraft Plumbing is a family owned and operated company. We have over 50…read moreyears experience. Proudly providing service to the Ellis, Navarro, Henderson and McClennan county areas. Our Technicians pride themselves on providing professional, cost effective and timely service. Maintaining a professional appearance and attitude with customer satisfaction as our number one priority. Our technicians take the time to analyze each repair, establish a repair plan, discuss the solution with you the customer, and then get the job completed. We will leave your house as clean as it was when we arrived. We provide weekend and after hour services by appointment