In & Out Tire, Clarksburg, WV. We had travelled from central Virginia to Clarksburg, WV for the…read moreChristmas/ New Years holiday. A few days into our trip, a "check tire pressure" light came on. My husband assumed that it was because of the cold temperatures but nonetheless topped up the pressures in all four tires. A day later, the same message came on for the same tire. Upon the recommendation of a Clarksburg local, he called In & Out Tire, and was able to get a same-day appointment. They were able to diagnose and patch the problem (a piece of metal had punctured the tire), taking only 30-40 minutes from start to finish. He felt that the $23.14 charge was reasonable. We have now travelled back to Virginia (about 350 miles), and the tire held up perfectly. We hope not to need the services of In & Out Tire again, but if we do, we would definitely return to this business.

I would give them less than 1 star if I could. They were the rudest people I have ever met. My…read moreexperience with them is something I wouldn't wish on anybody. Please use a different tire company. Firestone is down the road as well as a few others.

Great customer service from Jolene! They are reliable & trustworthy. You don't have to worry about…read moreprice gouging or being taken advantage of. I highly recommend using them!

Had exhausted work done today, the service manager Adam listened to exactly what I wanted and made…read moreit happen: it's didn't go exactly as planned (it was my mistake) but Adam was quick to call me and explain the situation and made it all come together! I'm more then happy with the work I got done today!

These employees are so friendly and professional. Whether I need full service or just air in my…read moretires, they make me feel comfortable. And they answer my questions in a way I can understand. Def would recommend this business.

Stick through this review - you will be glad you did…read more I made an appt. for Sept 11 at 8a on August 30th due to a check engine light being on. Over the labor day weekend, I found out I needed Tires which I got - but they wouldn't align my vehicle (where I bought the tires) due to a bad drivers side front wheel bearing. I did not drive my vehicle home to Pgh - I left it in WV for the weekend since it was so unsafe to drive. I called Jenkins Tues. Sept. 5th to add the wheel bearing to my appt since it would be covered under warranty. Unfortunately they could not get my appt to open so I couldn't add the wheel bearing. I called again and spoke with the same service tech Tuesday, Thursday and Friday to try to get the wheel bearing into the appt. Which - they couldn't but continually was promised I would have my car back Monday. They told me to write it on my drop off card on Sunday when I dropped the vehicle off. Monday morning (sept. 11) I get a phone call (10:30a) from the same service tech telling me my wheel bearing is fine - but I need new back brakes. I tell them to go ahead and fix the back brakes - but I wanted them to check the wheel bearing again up on a rack. I called back at 12:30, and they still hadn't checked the wheel bearing but was told they were working on my brakes. Everyone was at lunch - so they would call me back. By 2p, I had not heard anything - so my uncle (who is vehicle savvy) and I went to the dealership. Keep in mind - if I would have taken them for their word and left with the bad wheel bearing I could have been in an accident - with who knows the results. I was told for almost 7 hours that my wheel bearing was not bad - till I physically set foot into the shop to insist they put it up on a rack and check. When we arrived at 2p - I spoke with the same service tech I had spoken to every single time. He went back to speak with the mechanic. Came back - walked right past me - the owner, the one who pays the bill - to my uncle. He would not speak to me, would not look at me, only to my uncle and told him that in fact my wheel bearing WAS bad. But they didn't have the part in stock and were having it overnighted. But the back brakes would be fixed. Tuesday morning - from pgh - I called to ensure the part had arrived and to get a confirmation it would be done. I was given the run around again by the same tech. I was told it SHOULD be ready between 12:30-1:30p. In the meantime I filed a complaint with Hyundai corporate. Hyundai corporate and I completed our conversation at 1:20p. 2p I called Jenkins to check on my car and finally spoke to someone different - the service manager. He told me they were putting my right front tire back together and then my car would be ready. I questioned why they would be doing anything with my front RIGHT tire when it was my back brakes and Left front wheel bearing that needed replaced. He took my phone number and said he'd check into it and call me back - which he did within 5 minutes. The original tech that I had spoken with numerous times was wrong. My FRONT brakes needed fixed and they didn't do them Monday because the wheel bearing was so bad and didn't want to do it till the new wheel bearing was put in. Wait - what?! So my back brakes were FINE?! So you lied to cover your mistake? You essentially wasted a WHOLE day telling me my back brakes needed replaced and my wheel bearing was NOT bad. THANK YOU SO MUCH. If they had been honest with me this whole time - NONE of this would have happened. I don't know if it was my complaint with corporate that trickled down or the service manager finally seeing that they ROYALLY screwed up. But I had a voicemail when I got out of a meeting at 2:45p that ALL repairs were free of charge (Keep in mind it was only the brakes as everything else was covered under warranty but hey - free!) I changed my review from 1 to 2 stars thanks to that gesture. I am grateful the service manager finally was involved. Will I go back? Doubtful. They lost my trust. Did they think they could pull one over on me because I am a woman? Sure made me feel that way! Do I suggest you go? If you want to take a chance go for it, but tread VERY carefully. I was planning on buying a new car in the spring. I was planning on buying from them - as this is who I had bought my current vehicle from. I understand that service and sales are 2 different departments. But they won't get my money or "commission" on a new vehicle.

Great employees and cash discount on services! Quick and professional! I usually have Ridge work on…read moremy vehicles. He is very pleasant and professional

Would give zero stars if possible. Have went here multiple times, with multiple vehicles but this…read moretime they screwed my rims up and instead of telling me they said nothing. Management talked down to me, when confronted and kept making excuses. Save your money...go somewhere else ‍

We just had our RV tires and Front F350 tires replaced. Not only did they have the product needed…read moreand charge us a fair price they also saw we had a brake issue and fixed that for a more than reasonable price. The waiting room was spacious and dog friendly and the people were all REALLY nice and professional. Highly recommend.

Excellent service. Was passing through, got right in, and friendly staff. Will use again if in the…read morearea.

I travel from weston just to get my oil chamged here. Friendly, professional and reasonable. In…read morefact, think I'll ho there tomorrow , Monday.