1. Burt and Will Plastic Surgery and Dermatology

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    Plainfield, IL

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    Burt and Will Plastic Surgery and Dermatology

    3.0 (42 reviews)
    Closed • 8:30 am - 5:00 pm

    By appointment only

    Services - Burt and Will Plastic Surgery and Dermatology

    Laser hair removal

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    First, her staff is not friendly as advertised. They never faxed the checklist for my Dr for what was needed. I called for assistance so many times my Dr's office felt bad. They called, gave the fax numbers for both offices and they still never received it. I faxed it they received it immediately. I paid 25 thousand cash right away and was ready to go. The week of the holiday Dr. Burts office says I cannot have my surgery due to protein levels and that anesthesia has been trying to call. However not one missed call from them. When I called to talk to them there was no record of low protein levels. So I canceled. I can't get surgery where I'm not truly welcome. Dr. Burt called me snapping saying how she covered the cancelation fee and that she was going to keep 500 of my cash as a "deposit " and 200 for the garments I never wore.. Horrible experience for not one procedure done!! Don't go here unless you want to be robbed. They deserve a zero rating

    Eliane H.

    I called yesterday and got the appointment for the "New Year New You" package of 6 laser treatments for 499$ on Saturday feb 3 as they don't have any openings either 1/30 or 1/31 after 3:30 pm. Today i get a phone call from Tricia saying that this is only a January package and i cannot use it unless i come in January which at the time when i called on 1/29 to schedule the appointment, this wasn't advised. I was ok with that and asked her when she can take me after 3:30 before the end of January and she claimed that the only location that can take me would be Morris which is 34 miles away from where i live. I told her this is not a possibility as i called in first for the Naperville location and i was never advised that's a January package only; even the advertisement doesn't indicate it online as attached. Her best offer was getting me on Saturday even though in February but i will have to pay upfront the $499 for all 6 sessions ! Obviously my experience isn't successful at all and for sure i will not be going for a consult or any other treatment; that's unfortunate to treat a first time patient/client that way.

    Eden D.

    First off, I would like to say that both Dr. Burt and Dr. Will are extremely professional and that both have phenomenal portfolios showing their work. I have also had a very good experience with the Limelight Med Spa. The only reasons that I cannot give this facility a 5 star rating is because of the rest of the staff. They were very courteous, but there seems to be a lack of communication behind the scenes. For example, they appear to overbook the doctors in the morning which causes delays (example given: my pre-op appointment was at 9am which I was on time for, but sat in the waiting from until almost 9:45). To avoid this I would suggest spacing out appointments (schedule patients in 15min increments: 9, 9:15, 9:30...). The other reason that I will not give a 5 star rating is because of the confusion with my medication. When leaving my pre-op appointment, I was given a box of sincinecch and a written prescription with only one medication on it. I asked where I could go to fill the prescription and whether of not that written prescription had everything on it. At the time, I was told that I had everything I'd need and could go to any pharmacy to pick it up. I made sure the fill the written prescription prior to the surgery. When the operation was finished, I was in excruciating pain and was informed my the nurse that I was supposed to have two other medications which were not on the written prescription. I later received a voicemail from Peggy saying that she had already ordered the other two prescriptions directly with a Walgreens on August 11th. I was extremely frustrated that I wasn't informed that there were another two prescriptions waiting for me, or even told which Walgreens that the medication was sent to (there's a different Walgreens every two miles from each other, and it took almost an hour for us to find the right one). Please fix the communication problem so that no other patient needs to be in constant pain while playing phone tag the the office and different pharmacies.

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    Page 1 of 2

    Ask the Community - Burt and Will Plastic Surgery and Dermatology

    Review Highlights - Burt and Will Plastic Surgery and Dermatology

    “I've had a pleasant interaction with all staff here, especially nurse Peggy.”

    Mentioned in 3 reviews

    Read more highlights

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    A Beauty Skin & Laser - Spectra and Zo acne

    A Beauty Skin & Laser

    4.4(7 reviews)
    3.1 mi

    Amazing, amazing, amazing! I love Angela and Izzy! I'm surprised that I haven't wrote a review at…read morethis place. I moved to the area in 2023 and have been a regular at this place. I get my laser, facials, dermaplaning, microneedling, Sculptra, fillers and Botox here. And Angela and Izzy have been just amazing. Even if you are driving from 2 hours away, trust me it will worth it. Izzy who does my fillers, Botox and sculptra is so gentle and does such a natural job that people think I look like a collage student (psshh im 41). Thank you ladies for keeping me young :)

    I have been looking for a reputable place to get laser hair removal and laser tattoo removal…read more After searching aimlessly without any success, I saw a recommendation in The Branch Naperville Group for Angela Bhatti. at A Beauty Laser + Skin. Past reviews from clients consistently offered high praise after having seen Angela for various skin and laser treatments, from laser resurfacing, facials, anti-aging, as well laser tattoo removal and laser hair removal. In line with all the kudos, Angela was wonderful and extremely informative. She carefully explained in detail the processes involved with my procedures, as well as about the realistic results to expect. Additionally, her pricing was very competitive and reasonable, making it an easy choice to choose A Beauty Laser + Skin for my desired services. While I have only completed the first of my series of necessary treatments, I can already see results in the fading of my tattoo (thin black cursive writing), as well as noticeably diminished and slower hair growth. I was able to undergo the laser without any numbing cream or other analgesic and found it not very painful. Aftercare was carefully described, and Angela called the following day to see if there were any issues. I'll be heading in for my next session soon and look forward to another pleasant experience towards achieving my desired results.

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    LaserAway

    LaserAway

    3.6(76 reviews)
    8.2 mi
    19 years in business
    Certified professionals

    Overall, decent experiences. I prefer to see Lauren at the…read morenaperville location, she's the best. Very thorough and explanatory. She takes her time and ensures you're happy with the service you receive. I have had other nurses and they just fly through the appointment to get you in and out.

    I was very disappointed with my CoolSculpting experience at LaserAway…read more I was told that two sessions should be sufficient for my frame. After completing both sessions, I was unhappy with the results and did not feel the treatment was worth the cost or discomfort. I raised my concerns with LaserAway, and Brian from Client Experience responded on March 25, 2023. His recommendation was to purchase additional treatments, with a 25% discount on additional applicators. That was frustrating because I had already completed the number of sessions I was originally told should be appropriate. I responded to Brian on April 5 explaining that I was disappointed with the results and did not plan to purchase more sessions. Danielle was copied on the email. I received no response. On April 11, I had to follow up again and ask whether anyone planned to respond to my previous email. I understand that results from cosmetic treatments can vary. My issue is how the situation was handled. I relied on the recommendation I was given, was unhappy with the outcome, and the solution offered was simply to purchase more treatments. When I explained that I was not interested in spending more money and was dissatisfied with the service, my email went unanswered. Overall, I would not recommend CoolSculpting at LaserAway based on my experience.

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    SMooth Solutions MedSpa

    SMooth Solutions MedSpa

    4.1(9 reviews)
    5.9 mi

    I didn't even have a chance to experience the spa because my facial was canceled by Smooth…read moreSolutions. I scheduled about a month ago for today at the Oswego location. Everything was confirmed. Two days ago I get a text (not a phone call, but a text message) telling me that the person I booked with had a scheduling conflict and asks me to come to the Naperville location on a different day. I explain that I already have other appointments scheduled those days (for a wedding that I'm in this weekend, the reason I scheduled the facial to begin with). I ask if there is anyone else available at the Oswego location on Monday (the day my appointment is scheduled). No response. On the day of my appointment, another text message shows up saying that no one else is available. Apparently they also only do facials in Naperville. I find all of this out on the DAY OF MY APPOINTMENT. How disappointing and unprofessional. A phone call when I booked the appointment a month ago would have the appropriate way to handle it, at the very least, a few days ago when I asked if someone else was available, but certainly not on the day of my appointment. That is unacceptable. There's no way I can get another appointment some place else today. Not to mention, I was the one who had to pick up the phone to call THEM to confirm that my appointment had, in fact, been cancelled. When I asked why I wasn't notified a month ago when I booked my appointment, all I got was a "yea, sorry". They said I could come to Naperville and made it seem like they were doing me some huge favor by allowing me to keep the same appointment time, as if I were inconveniencing them. I told the girl on the phone to just cancel the appointment, I didn't want to give them my business. No sincere apologies were made, almost as if they do this often. Do not book with this med spa. Very unprofessional.

    Negative stars should be had! Scam. Paid $1,000 for micro needling and zero results, no follow up…read morecall , didn't have to fill out any paperwork. Had me with numbing cream on my face for over an hour/1/2 before hand. Left me in the room when I was done under some big machine over my face for about 10 minutes. Rude when taking my $1,000 because I didn't want to buy her $60.00 sunscreen. Highly NOT recommended!

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    SMooth Solutions MedSpa
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    Burt and Will Plastic Surgery and Dermatology - laser_hair_removal - Updated October 2026

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