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    Burquip

    3.7 (3 reviews)
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    4 years ago

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    Robert B.

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    8 years ago

    Great service friendly and knowledgeable. Prices are fair. Shopped around quite a bit before making a purchase glad I did it here.

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    Katonah Service Center

    Katonah Service Center

    (3 reviews)

    While the work was done adequately and at a reasonable price, my car now smells like a six pack a…read moreday ashtray. Stay away, much better options nearby.

    Dropped the car off in the morning, asked them to do a diagnostic to identify a check-engine-light…read moreproblem. Informed them that I intended to use the car to travel to Washington in the afternoon, and would need to take the car somewhere else if they were not able to work on it immediately. They agreed and said that they would get right to work, and that they would call if the problem were serious so that I could make alternate travel arrangements. Then, they proceeded to hold the car for the ENTIRE DAY without doing any work or calling. After calling several them several times to no answer (late in the afternoon, far too late to purchase a plane or train ticket), went back down to the station in person to find that they had done NOTHING. NO WORK WHATSOEVER. They had, however, hooked up the diagnostic machine (when, I don't know), and informed me that I had a serious transmission issue. Of course, they didn't bother to call to inform me of this, as they had promised, and they never intended to get my consent before beginning work. So my travel plans are ruined, just so I wouldn't have the chance to take the car to a competitor. Oh, and to top it off, they OVERCHARGED for the pittance of work they did do (the diagnosis) BY 600 PERCENT! $90 for a $15 procedure. Avoid this place like the plague or you may get scammed.

    Bimmers Only

    Bimmers Only

    (14 reviews)

    They appear to be a laid back group. Do not be fooled. They know their stuff…read more They solved a problem, no one could figure it out. the part is no longer available so they worked around it and resolved it with out any change to the appearance of the interior.

    Extremely unprofessional experience…read more I drove an HOUR to Bimmers Only specifically to have the motor mounts replaced on my BMW. When I arrived, Graham told me the car would be finished around noon. Since I came from far away, another employee told me it was completely fine for me to wait inside. While waiting, my mom politely asked Graham for clarification about the price. She was still a little confused, so she asked again.( I personally called Bimmers only before and we agreed on a price but my mom just wanted clarification from Graham).We were NEVER disrespectful or rude we were simply trying to understand what we were being charged for. Graham suddenly responded, "Why don't you and your son get in your car and go home? I don't want to work on your car." I was completely confused and tried asking him what the problem was. His response to me was, "Listen, I don't want to deal with you or your mom. Find someone else to work on your car and go away." Absolutely ridiculous way to treat a customer who drove an hour to your business and was simply asking for clarification about the price. We weren't yelling, arguing, or causing any problems. Asking questions about what you're paying for should not result in being spoken to like that and kicked out of a shop. I came here ready to pay for the work and left because Graham refused to work on my car after we asked a simple question. Extremely disrespectful and unprofessional customer service. Based on how my mom and I were treated, I would not recommend Bimmers Only.

    Burquip - autopartssupplies - Updated October 2026

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