Thank you, Kaiden, for the smooth transition into Great Park Insurance. It is a peace of mind…read moreknowing that my business is in good, professional hands. Great and affordable quotes. Keep up the good job ! Shalom Plumbing & Rooter

InfogreatparkVery disappointed with Kara Agent. It has been 3 months and my BOC still has not been…read morefiled despite multiple promises. Communication is terrible -- emails, calls, and messages are ignored. After receiving my payment, they stopped responding and even ignored my refund request. I kept following up for months with no clear answer. Very frustrating experience. I do not recommend this service.

Scott Churton helped my husband find a new combined homeowners and auto insurance policy in the…read morefall of 2023 when NatGen decided not to renew policies in Calif. He got us a great new policy with Mercury at a great price! Thank you, Scott!

Our family has been with the Tustin Insurance Agency for three generations and could not ask for…read morebetter service, care and guidance. Scott Churton has continue the excellent service that his father always gave to their clients. Not only does Scott and his associates, especially Paula, find the best coverage, and the best rate, they explain every thing about the coverage and the costs. The Boles Family will always choose and recommend the Tustin Insurance Agency for all insurance needs.

Ryan and Lawrence pulled out all the stops when it came to helping me look for the right insurance…read morecoverage. I mainly worked with Ryan who was knowledgeable, friendly, and communicative. He took his time explaining what coverage I should be looking for and was transparent about the prices. I never felt like I was being upsold on anything. I also had a lot of questions since insurance documents can be a pain to decipher on your own and he was nothing but patient and happy to answer all of my questions. Additionally, both Ryan and Lawrence went out of their way to learn about my background to qualify me for as many discounts as possible. I really felt like they were looking out for me which only made me trust them even more. I could not be more satisfied with my experience and am confident I will be sticking with them for a very long time. I was previously with State Farm and they beat their prices by a landslide so if you are shopping around, I would highly recommend you give them a call!

After squirrels chewed through my wires in my car, I was worried about the claims process. However,…read moreit was a surprisingly smooth and easy process. Both Catherine and Lawrence helped me navigate putting in a claim. Everything was filed, reviewed, and approved within 24 hours. They dealt with the mechanics and I even received the reimbursement in my bank account by the next day. I honesty was shocked how easy they made the process. Very grateful that they are my insurers and would highly recommend Lawrence Ku as your agent.

I reached out to Scott regarding auto insurance and he was very honest about what he could offer…read moreand ended up recommending that I go with another carrier, based on his expert analysis. I was very pleasantly surprised at his honesty and generosity regarding information on the insurance options in today's strange post covid climate. He later spoke to me to answer questions I had about recommended coverages, even though I would not be a client in the short run. I would highly recommend working with him. Exceptional integrity and customer service!

Scott was super knowledgeable and helpful! Guided me all the way through from beginning to end…read morewhile explaining the various options we had in having to pick a policy. I highly recommend giving him a call!

I'm a mortgage broker, and I was introduced to Julius by one of my clients who uses him as their…read moreinsurance agent. In my business, one of the most important things during a home purchase or refinance is speed, communication, and service -- and Julius absolutely exceeded my expectations. From the very beginning, I was blown away by how responsive, knowledgeable, and efficient he was. After seeing firsthand how well he took care of my client, I started referring more of my clients to him whenever the opportunity arises. Whether it's residential or commercial insurance, I know my clients are in great hands with Julius. The feedback I continue to receive from them has been incredible -- they consistently mention not only the outstanding level of service, but also how competitive his pricing is. I think it speaks volumes when another business professional is willing to confidently refer their own clients. I highly recommend reaching out to Julius for all your insurance needs. You won't be disappointed.

Julius was very helpful and thorough.. he explained all the coverage options in detail.. One of the…read morebest insurance agents I have worked with!

I moved to California on the 29th of March and heard from my brother that he is insured with…read moreMercury. Jessica Lopez helped me with my home owners and car insurance. The numbers look good so I don't have to look somewhere else.

I've been with Mercury for over 25 years. They are great! Jess Lopez is the account manager that I…read moredealt with. She's awesome.

My man Bach did his magic, quick and smooth. Nothing but appreciation for his expertise when it…read morecomes to getting me a sufficient policy. Bach brokered an out of state policy for me when everyone else I checked with declined to write. Love how he actually took the time and explained the current insurance landscape here in Californian too. 10/10

Great people that really want to help.. she gave me good advice without trying to charge me or get…read morea contract

Isabel Gieser is super helpful!…read more Knowledgeable and respectful of time. Definitely recommend.

* I've had Geico Auto Insurance for 21 years now, & in that time they've never paid an accident…read moreclaim in my behalf. * But 3 weeks ago I accidentally scratched a parked car at the grocery store & waited for the owner to return from shopping to alert them. * It was a tiny rear bumper scratch & barely perceptible unless you were specifically trying to find it. * Anyway today I received my Geico bill & it basically doubled from $53 monthly to $99.90 per month. * I later spoke to the Geico representative & he was impatient with no explanation or valid reason for the major increase. * I'm a little taken back that after 21 years of paying ever-increasing premiums to Geico (with no accidents), that they doubled my monthly payments the first time I actually used their insurance service, for a minor scratch. * Needless to say I did not get a comfortable, confident or warm & fuzzy feeling from the stern customer service handling of this issue.

Awesome customer service!…read more My insurance company Affirmative went out of business and I had to get new insurance immediately. I decided to call instead of going into the office. Ernesto helped me out and all I can say is that he went ABOVE AND BEYOND. Including his manager Javier who was able to price my insurance (2 cars with 1 accident) at $187 a month. I previously paid about $210 a month. Great service throughout the phone conversation and they truly tried to get me discounts. I DEFINITELY RECOMMEND ADRIANA'S INSURANCE!

They do not explain your insurance coverage, they just explain the pay, how much will be your down…read morepayment and monthly payment. And also be careful with DMV processes they over price. I paid $93 to put a car under my name at the DMV and they wanted to charge me $278. Do not go there, they are taking advantage of their own people because only Spanish people go there. Just check at the reviews from this place.

Chris Johnson was so well prepared for our meeting. He answered all our questions and I'm confident…read morehe will be able to find us an otorgar works. Looking forward to working with him.

I went in to the Tustin AAA location to get a Membership and Insurance quote and met with agent…read moreVartan Kivork. I was in the area and thought i would stop in, I should have know better and gone to my local office instead. I found him to be very unfriendly, and not pleasant to work with at all. He was dismissive and short with me when I was inquiring about insurance. It seems as though I was taking too much of time because I was asking too many questions about the AAA services and policies. In the end, I was very offput with his attitude and his customer service skills and he should not be in Sales. If you ever visit this office, do not go with agent Vartan Kivork, and request a different one. One who will spend the time and want to help and assist you without any judgment. It was a terrible experience and will not be purchasing with AAA.