I went here to get my alignment fixed in my car and I will definitely be going back here if I have…read moreany more issues with my car. They were great and gave me a fair price for the services I needed. I also was unsure of other services I needed, and they checked them for me and didn't try to upsell me on anything. As a single woman, I really appreciate not being taken advantage of, so I definitely recommend this place. They were very nice and worked fast!

After calling a couple of businesses for quotes on getting my air filters replaced. I came across…read moreWatauga Automotive and gave them a call. I spoke with who I believe is the owner, Eric who was friendly on the phone, shared the cost on the phone and mentioned I could come right away. I came to the shop where I was quickly greeted and served. One of the staff looked over my car and shared what needed and didn't need to be fixed in less than ten minutes. They have a small waiting area with plenty of books, magazines and a water cooler. I paid a fraction of the price I would have paid at the Honda Dealership and was given advice about car maintenance from Eric. I appreciate this local business and look forward to coming here for other car maintenance needs.

CBA treated me like a princess. These gentlemen patiently answered all of my questions and…read moreconcerns. Furthermore, CBA took a test drive with me to make sure that truly everything had been identified and addressed. Five stars all the way! And I didn't faint when they gave me the final invoice!

I do not recommend Christian Brothers Automotive on Rufe Snow. We have been customers for years,…read moretrusted them with multiple vehicles, and spent thousands of dollars here. What has happened with our 2015 Ford Escape has destroyed that trust. We brought the Escape in shortly after purchasing it because the A/C was blowing hot. On July 31, at 157,258 miles, CBA diagnosed an internal A/C compressor failure. During that same inspection, they specifically marked the drive belts "Good - No action needed," radiator hoses good, and reported no engine-bay leaks requiring action. We approved the A/C repairs, but the vehicle repeatedly had to return because the A/C still was not working correctly. During one return, CBA documented an engine-coolant-overtemperature condition, low coolant, and an air pocket after cooling-system work involving bleeding/refilling. They corrected that problem at no charge. On August 20, the Escape returned again. CBA documented P0217 engine overheating, low coolant, an active leak from the reservoir bleed-hose assembly, and stress cracking throughout the coolant expansion tank. Their report stated "Unable to Test Drive - Safety Issues." Their report also states that the computer restricted A/C compressor output because of overheating and that clearing the fault temporarily restored A/C pressures while the thermal safeguards were inactive. After the cooling-system repairs, CBA found internal noise from the A/C compressor and recommended replacing it under warranty. The compressor we had already paid to have repaired therefore had to be replaced again under warranty. We also have texts from CBA acknowledging issues with their inspection process. One says "we missed his note" regarding the air-filter housing. Another says "there were some concerns missed on the inspection report" and that their foreman wanted to inspect the vehicle again. Then our Escape shut down while being driven and became completely undrivable. CBA's latest diagnosis says the belt tensioner pulley seized, generated severe heat, melted the idler pulley, snapped the drive belt, damaged the A/C compressor seal, and caused the belt to disconnect the crankshaft-position-sensor plug, preventing the engine from starting. They recommended replacing the belt, tensioner, idler pulley, harmonic balancer, alternator and A/C compressor. We were then told the belt should have been replaced because the vehicle was over 150,000 miles. But CBA inspected this vehicle at 157,258 miles and specifically documented "Drive Belts Good - No action needed." If the belt should have been replaced at 150,000 miles, why did their own technician inspect it at more than 157,000 miles and recommend no action? Their latest written report also connects the 150,000-mile recommendation to the timing belt kit and water pump, not the accessory drive belt that broke. We are not expecting a mechanic to predict every future failure. Our concern is the overall history: repeated returns, cooling-system problems, overheating, repeated A/C problems, warranty replacement, CBA acknowledging missed inspection concerns, and finally a major failure leaving the vehicle undrivable. We also have a 2001 Lincoln Navigator that returned because the A/C still wasn't working correctly and it continued shaking at idle. While CBA had it, we were informed that during a test run the starter became stuck engaged and burned out. CBA ultimately replaced the starter at no charge. At this point, we have lost confidence in this location. We want accountability, complete documentation, applicable warranties honored, and a technical explanation for how a vehicle repeatedly inspected and repaired by this location ended up undrivable shortly afterward. If CBA maintains that none of its previous repairs, workmanship, installation/reassembly, or recently replaced components contributed to what happened, we want the technical basis for that conclusion documented--not simply a statement that the current failure is our responsibility. We trusted this company and continued returning because we believed they would stand behind their work. Unfortunately, that trust is gone. If this situation is resolved appropriately, I will update this review accordingly.

Requested to have timing set on a 1975 Oldsmobile Cutlass Supreme …read more I was quoted $225 I was not home at the time . mechanic sent video confirming the car was running . Once I arrived home realized the Job was not completed as the main adjustment bolt for the distributor wasn't tight and did not the timing adjustment. The guy claimed he'd come back to rectify the situation, but since I paid him on Venmo friends and family he no showed me and ignored all further contact. Pick a different guy this company has bad practices and shady customer service. Don't waist your time and money

From the owner: First Choice Mobile Auto Repair Same day service…read moreExcellent customer care Ase certified master mechanics No job to big or small We treat your car like it was our own Thousands of satisfied customers We give lifetime warranty Over 35 years experience

Have used their services for over a decade and they have always done a great job. Being a veteran,…read morethey always provide a veteran discount, which is much appreciated. They treat my wife and daughters with respect, while explaining what they have done to their vehicles. Their staff are all top notch.

The biggest money making scam in automotive repairs. We need to plug a OBDII into your vehicle and…read morethat simple act will cost you $155.00. I thought since they have Christian messages on their marquee that maybe I could get some help, I guessed wrong. I know I will have to pay for repairs, parts and labor and know those costs are going to be high already, but paying $155 on top of that for an OBDII scan is a scam. Next thing you know, they'll charge you $200.00 because they had to use a torque wrench.

Very friendly and the place is very clean. Quality service. Several of my family members frequent…read moreWade's for their repairs. He doesn't disappoint.

I would not recommend this shop. Price for moving a vehicle 2 ft to say transmission doesnt work…read moreand charge 165.00 abd hold keys. You are ridiculous!!!!!! Because someone didnt repair the transmission??? Crazy!!!!! Go somewhere else for sure

Hands down magnificant service with Mobile Elite Auto for our vehicle pre-purchase inpection…read moreservice with Warren & Team. We are out of state & really needed a pre-purchase inspection by an independent 3rd party not affiliated with the car dealership because we are unable to test drive in person. Warren's communication with us was fabulous. Very timely same day service. Report, photos & video transmitted afterwards are professional quality. Definitely recommend MEA. Service was fantastic!! Thank you!!

I own a 2017 Honda civic and AC gave up on me. She was struggling!!!!! This place is awesome and I…read morewill definitely return!! Everyone that I spoke with was so amazing!! I went to get AC checked because it hasn't been cooling properly. The team went above and beyond to make sure my AC cooled properly. The price was reasonable and the service was quality service!!! I appreciate all of your help and how amazing your team was fr that initial phone call to picking up my vehicle. I had some questions after picking up the car and I was called before I even left the parking lot. You guys are awesome and keep up the great work & service!!! Thank you!!!

I can't say enough good things about my experience with NRH Auto. After everything I've been…read morethrough trying to get my car repaired, finding this shop was truly a blessing. My Audi A4 had gotten to the point where it sounded like it was ready to fall apart. I had previously taken it to the dealership and was quoted over $1,500 to replace my left wheel bearing. Because I simply wasn't in a position to spend thousands of dollars on a repair right now, I had tried going another route with a mobile mechanic--and unfortunately ended up getting ripped off in the process. Needless to say, by the time I came to NRH Auto, I was frustrated and honestly a little apprehensive about trusting another mechanic. When I arrived, I spoke with one of the owner's sons. He took the time to look up the part and put together a quote for the repair. The initial amount was still a little outside of what I could comfortably afford, so I simply asked if there was anything they could do to work with me. And they did. They were able to get my repair done for about half of what the dealership had quoted me, and there was no sacrificing the level of service. My car was completed in approximately 2 1/2 hours, and they even dropped me off at my home nearby and picked me back up when my car was ready. What stood out to me most was how I was treated. I never felt pressured, taken advantage of, or like they were trying to add unnecessary repairs. They listened, worked with me, and got the job done. After dealing with a dealership quote I couldn't afford and then being taken advantage of by someone else, I think I've finally found an honest, skilled, and reasonably priced mechanic shop that I can trust with my Audi A4. Thank you, NRH Auto, for treating me like a person and not just another repair ticket. You have definitely earned a returning customer!

Fair price and assessment. Everyone is so nice and not pushy! Will come for service again!read more

Edgar brought my 1968 c10 back to life!!! He accepted the job after seeing how horrible of a job…read moreanother shop left it. Edgar loves what he does and it shows. Pricing is good, he goes above and beyond. He will shoot it to you straight.

Edgar did a great job on my jeep! Communication from him was prompt with little to no wait on…read moreresponses. He was able to communicate with my insurance company to cover some parts that were not included with the initial insurance quote like the after market bumper. Fender parts that were needing to be replaced came in a set so instead of just replacing the one fender and keeping the rest, he replaced them all so they would match and look like new. I only live like 10 mins from his shop so he gave me a ride to and from my house when I dropped off my jeep and time to pick it up. He even went out of his way to give my jeep a quick wash after he was done repairing everything. I would definitely recommend using him for repairs and I will definitely use him for any future projects or auto repair needs. Thank you Edgar!

They are always prompt and honest. I have been there for several different issues and have never…read morehad to return for the same one.

SCAM SCAM SCAM!!! DO NOT GO HERE!!!…read more I went in to get an alignment for their listed $119.99. They scammed me trying to say the "caster and camber" needed adjustment as well. Anyone who knows anything about an alignment knows this is part of the alignment process. THEY CHARGED ME AN ADDITIONAL $340!!! Go anywhere else but here!!! An alignment does not cost $460! Unprofessional and rude, refused to take off the additional BS charges! If I can save 1 person from getting scammed here I'd be happy! You've been warned!

My daughter took her car here to get her oil changed because I gave her a 10.00 off coupon we had…read moregot in the mail. She also needed her inspection sticker. I tagged along to help with the baby. When we arrived a young lady comes out to ask how can she help? My daughter tells her what she's there for & the young lady ask her for her insurance. My daughter shows her on her phone. The lady writes on the windshield with dry erase marker. My daughter gets very frustrated because the young lady is very short w/her & borderline rude. They were very busy, but there was another young lady at the front desk & she wasn't a mechanic so I can only imagine that this is her job. Considering we had never been here before & had no clue how things work she was not making a good impression. She tells us to wait inside. We go to walk in but that was all she said to us so again never have been there before we had no idea which door to go through or where to go, one of the mechanics kindly showed us the way & opened the door for us. It didn't take long at all considering how busy they were. There lobby is very clean & plenty of places to sit also! The mechanic told my daughter she needed to replace her wipers & a tire or he would have to fail her, for her to get that taken care of then come back. The same young lady checked her out now & the other young lady was outside. My daughter asked me to pull the car out of the garage. I thought that was weird. Usually places like this don't want their customers in the garages in case of a slip & fall. I didn't understand why they wanted us to pull the car out ourselves but ok! Another mechanic asked me if we were told about the car I advised him yes. He walked me to my car & opened the door for me. All the workers were so nice except the 1 young lady that must have just been having an off day. My daughter was frustrated by that & also that it was 65.00 even after the 10.00 off coupon.

Great work! Friendly, quick, and good value. Wait time was abt 20 minutes…read more What I had done: - Oil Change - Emissions test