walked in with two fire arms to sell newest gen sig sauer flux raider ($1700 new) bought mine 2…read moreweeks prior shot maybe 50 rounds they offered me $500 no negotiation absolutely embarrassing. Next offered a cz scorpion evo 3 ($1500 new) again slightly used no more than 100 rounds they offered $500, definitely will never take my buisness back there. Go up the street half a mile to cash American pawn, gave me more than double what they offered and were respectful in how they conduct business.

I called about an item I had previously seen to see if they still had it and was told yes, they…read morestill had it. I said I would come get it within the hour if they could knock off 10% -was told yes, they agreed. Got there and apparently the mgr. was unaware of the phone conversation. Lots of drama ensued, staff was questioned, etc.... The whole purpose of calling first was to clarify availability and cost - what a waste of time.

Jesse and Tawna are AMAZING!! They are both so helpful and informative and will do dang near almost…read moreanything to make the customer happy!!

Best Pawn shop ever!! Will keep coming here everyone there is so helpful! Grateful customer…read moreservice! Always fine what I'm looking for.

These people are nothing but scam artists. I use the word artist very loosely. To make this clear…read moresince there are two stores in the Fort Worth area this review is for the store on W. Berry. They took advantage of a young girl right in front of me. They sold her a tv and wanted her to buy their "protection plan. She declined and asked about the remote. Guy went to the back of the store and brought out a remote. After her purchase she left and the guy turns and says, " I guess she should have bought the protection because she's not getting anything from that tv." (As he laughs at his on joke.) After I heard that, after them already being rude I left without purchasing anything. Now jump ahead 2 days. I'm at the hospital and run into this young lady. She actually works there. We start talking and come to find out the tv did not work and when she took it up there to return, they denied her return and blamed her for the tv not working. That's some super shady shit but since she can't do anything about it and she's out 200.00, I thought more people should know how these people do business. Deplorable behavior.

Great customer service. Friendly staff, works well with customers, and very helpful with questions…read more I'lll return.

This location has Great Prices, great merchandise, great service. A lot better than the big chain…read morepawn shops

Bought a beautiful diamond ring for my wife. Great service, knowledgeable staff, and an excellent…read moreprice. Thank you, Melody!

This pawnshop is the best place to buy video game systems. The prices are good and the consoles are…read morein great condition. The staff that helped me out was very friendly and I would definitely recommend this place.

Safe location, great prices, and nicer employees. Excellent customer service my friends and really…read moregood deals on tools and jewelry. I got my lawn mower works like a champ

The man and woman (sorry didn't catch names) were very nice.... the gentleman was extremely…read morehelpful. I'm looking for things for my business and he said he'd give me a call

I wish I could leave 0 stars…read more Jack (man-child) and Lady Ann Miller are two of the most disrespectful people I have ever dealt with. Ladye Ann was actually pretty accommodating until having to get Jack involved. Which is when they turned on this weird stern mom and dad act. Both talking down to me as if I were their child. Stating that They "were going to talk, and I was going to listen" multiple times to even take a call with me. When I asked politely for them to hear me out, I was hung up on immediately multiple times. I have about 6 recordings of the ridiculous interractions i've had with the two of them on the phone the past 2 days trying to get this resolved. Initially I brought my wife's ring in for a repair of a loose main stone in her wedding setting. F, SI2,1.09 ct stone with no major visible flaws after 7 years of ownership. Purchased from a reputable wholesaler my entire family has worked with for 25+ years. When I recieved the ring back, I was told that "material was added to the prongs because they were weak. Ok, whatever is needed to make the ring solid. 2 min later I noticed a large imperfection partially underneath one of the prongs. The diamond now has a visible fracture or some sort of damage. The sales person stated it was an inclusion, and I refused possession of the ring and told them that was not correct. They requested my certification for the stone (which I provided, EGL Hong Kong) and brought the ring to a weekly meeting at which they decided to take the stone to their independent gemologist in Colleyville, who they would not provide the name of. The gemologist informed them that the stone was fracture filled previously and when heated the fill material came out, any clarity enhancement such as fracture filling would be noted on the certificate and is not. They said my jewler purchased a non-fracture filled stone, with an SI2 grade, then fracture filled the stone before selling to me. no inclusion or fracture is noted in the area on the certificate. Haltom's refunded my initial repair and offered to have the diamond fracture filled again. The repair was not up to par and the blemish is still plainly visible to the naked eye. I am unhappy. I wanted to get it done again by someone else and Ladye Ann would not tell me the name of the repair shop that did the mediocre job and ignored my messages and calls for nearly 2 weeks until I called back through the downtown store's main line. Regardless, I took possession of the ring and have sought out an independent gemologist and diamond cutter to provide secondary opinions. Which, I will be happy to update my review with if Haltom's is proven not at fault. Today, I got through to Jack. And, the conversation was more of the same, not accepting any responsibility for the botched repair, calling me names, saying my frustrations were essentially me blabbing (I can't remember the weird word he used). At the end of the conversation I lost my cool out of frustration for their smugness, inability to accept responsibility, and disrespect. I've never spoken to someone who had such a horrible demeanor. My recommendation is to avoid these smug unprofessional people and do your business literally anywhere else.

I sincerely cannot thank Will and the whole team at Haltom's Jewelers for not only their 100%…read moreprofessionalism but also for their sincere customer service. I could go into my huge spill as of why but seriously hands down the best of the best!

The service was amazing! Joe was personable and knowledgeable. Amazing value and excellent…read moreselection. We will definitely be back.

TLDR: This pawnshop does not offer fair bids on merchandise…read more I am a private business owner. I worked for a pawnshop company for the entirety of 2013-2019. The taller man who seemed to be giving the bids on goods offered me a "courtesy" bid of $20 on ALL of my items. I will try and list pictures/links for as much merch as I need to prove my point. I brought my stuff packed in a double rifle case. It included a Magpul rifle sling, a ATI ghillie camo poncho, 2 boxes of shotgun ammo, and 11 different video games that were WII and Gamecube games. He said he couldn't offer me more on the case because they give them away. I understand.... I used to work in the industry. When we sold rifles/shotguns we would give away the single zipper cheap-o-depot rifle cases. This is not that..... I told the gentlemen that my rifle case was $120, he to my face said "No it's not." without even verifying on his computer. My case wasn't even visibly dirty or damaged. https://americantactical.us/product/ati-tactical-42-double-rifle-bag-tan-rukx-gear Copy and paste this link into your browser, this is the case I brought to them. I took the games i had and went down the street to the Game X Change and they gave me $46 CASH for the games alone AND THEY SHARE THE SAME CUSTOMERS!! I had Soul Caliber 2 Gamecube, Super Smash bros Melee Wii, Donkey Kong Country returns Wii, Tony hawks Pro Skater 3 & 4 Gamecube, Sonic Mega Collection Gamecube and a few others. I would HIGHLY recommend not doing business here. Not to mention that it seems like they are artificially influencing their google review rating. You will never find a pawnshop that has a perfect 5 star rating because you just simply can't make all you're customers happy, I understand that. Even if they had just turned me down I wouldn't be this upset. It was him calling me a liar to my face is what did this. Because of this I will not be ever going back to this company. I will be leaving a review on yelp as well if applicable due to the google review manipulation. Here are a few links for the games. When you work for a pawnshop, you look up games on ebay SPECIFICALLY UNDER THE SOLD/COMPLETED LISTINGS SECTION TO VERIFY WHAT PEOPLE WILL ACTUALLY PAY FOR THE STUFF. Not just what people are asking for the item. https://www.ebay.com/sch/i.html?_nkw=sonic+mega+collection+gamecube&_sacat=0&_from=R40&rt=nc&LH_Sold=1&LH_Complete=1 https://www.ebay.com/sch/i.html?_nkw=super+smash+bros+melee+gamecube&_sacat=0&_from=R40&_trksid=p2334524.m570.l1313&_odkw=tony+hawks+pro+skater+4+gamecube&_osacat=0&LH_Complete=1&LH_Sold=1 https://www.ebay.com/sch/i.html?_nkw=donkey+kong+country+returns+wii&_sacat=0&_from=R40&_trksid=p2334524.m570.l1313&_odkw=soul+caliber+2+gamecube&_osacat=0&LH_Complete=1&LH_Sold=1 https://www.ebay.com/sch/i.html?_nkw=soul+caliber+2+gamecube&_sacat=0&_from=R40&_trksid=p2334524.m570.l1313&rt=nc&_odkw=mario+party+9+wii&_osacat=0&LH_Complete=1&LH_Sold=1