Fast food spot with half-decent burger, completely empty for a 6:30pm dinner on a Wednesday and 2000s decor. Very friendly service, decent burger and fries. Limited beverage options (Coca-Cola exclusive brands). read more

If I could give it 1/2 I would. We were at AU to visit our child and attend the game. Looking for somewhere to eat after the parade. Everything was packed. We saw this place...empty!? The only person visible was at the register. No cooks, staff, etc. mind you this prime time around 5:30-6pm with maybe a few thousand people around. That kind of concerned me. But the girl that took my order was nice and helpful, so because of her we stayed. Well, it started. -fountain drink machine broken -condiment station filthy and dispensers half broken. -no A/C! It was broken too. -went to the restroom, handles and water OFF and faucets broken! (So, might as well take the "Employees must wash hands" sign down!). -bathroom about as filthy a a Chinese Buffet bathroom(IYKYK). -Took about 20 miniutes for 4 burgers and 1 order of fries. -Food was cold when we got it?! -Son ordered wings and they were fried to a crisp, so much they were inedible! So, please just keep on walking. Burger King, McDonald's, Wendy's, all are better and cheaper. Plus, you can was your hands, sit in A/C, and eat warmer (not hot) food. "It's more than a Burger Joint...it's Gourmet" Might want to reevaluate the branding to reflect reality!? Hey, on a positive note...none of got food poisoning, right?!? P.S. I was just reminded by my family...the orders were wrong too!! read more

Paid extra for the loaded fries and there was nothing loaded about them. Barely any sauce or topping. The tomatoes tasted dirty. Wings were dry. Burgers didn't have much flavor. Restrooms were dirty. Overall did not enjoy. Staff was great. read more

I'm not sure what's going on with this place, but the Auburn location seems to be going in the same direction that the Tiger Town location did. Which is to say, not good. Having managed food and bev myself, I do understand the current labor shortages, particularly in the service industry. However, in this case, there were five employees standing around talking when they needed to be cleaning! The restaurant was filthy, tables all dirty, floors strewn with food and trash. It seems they've also lost their liquor license (or not renewed it), also not good. Seeing a food establishment in that condition makes me very leary about the conditions in kitchen/storage! Having said that, the burger was okay, the fries were stone cold, the drink machine went down. I'll give it one more chance, but that will be the last of it's in this condition! read more

This place is horrible it is not what it use to be. Like for example I asked for a double cheeseburger Plain. Tell me why they gave me lettuce tomato and a sauce like spread at In and Out. And none of the drinks work, or the ice cream. I would never come back read more

Burger was good, service was cool . Fries were not cooked to order so they were not fresh especially for the price . Bathrooms was a mess read more

This restaurant is filthy. The floor is sticky, and the condiment area needs to be cleaned. One soda machine is out of order. The fried food items were cold when served. read more

BurgerFi has some really fun burgers on their menu. I got the breakfast burger and my date had the bacon cheeseburger. The burgers are a decent size so we both had maybe 1/3 left over. Unfortunately the fries were a total miss for us both. They were very soft and basically just sliced potatoes that felt like they had been baked. There was none of the fry crunch or crispiness. It was a major bummer because we got a large order and then didn't even want to eat them. I think I'll give somewhere else a try before returning. read more

BurgerFi - BREAKFAST ALL DAY BURGER - Burgers Near Me - Auburn, Alabama

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I have had positive experiences at BurgerFi and enjoy the food. Came by at 6:45 on May 7, 2024 for dinner (they are open until later). Found the place locked and a sign, "Closed for Internet issues". WTF? What kind of BS is that? Fry me a F'ing burger! Why does loss of Internet shut down an F'ing burger joint? Epic Fail. read more

BurgerFi - Burgers Near Me - Auburn, Alabama

They suck. I went the other night and there were only 7 customers in the dining room, including me. No big orders from anyone. It took me 31 minutes to get my burger and fries. The couple behind my table waited 40 minutes before returning to the counter and getting their money back. They never did get their food. Again, only 7 customers in the restaurant. No sense of urgency whatsoever in the Burger FI staff. read more

Double cheese burger with fries. The fries taste completely different than other locations and that's not a good thing. It was as if they were cooked in old grease or something. The burger itself was delicious and cooked to perfection. I had a coupon for my burger otherwise my order would've been close to $17 for a burger fries and rinks A bit pricey which is the reduction in stars but everything else was great read more

BurgerFi - Burgers Near Me - Auburn, Alabama

Today's experience was terrible! I'm changing my families Auburn pregame tradition is changing.

I have seen the BurgerFi franchise in a few places but never tried one. I thought it would be more on the scale of 5 Guys or one of those Build-a-Burger place. Instead, it has it's own uniqueness to it that unites carnivores and vegetarians alike. They have about 4 burger choices for us meat-eaters and about 4 choices for the non-meat eaters. The burger I chose was called the CEO. The burger has a candied bacon-tomato jam, a truffle aioli, aged swiss cheese, and the burger is made out of wagyu-brisket. I had never had a burger like it. But yet, it seemed sort of disappointing because the hamburger patties were very thin like a fast food burger. But the ingredients make it a worthy burger and a step-up from the regular fast food burger. Fries seemed to be freshly cut. BurgerFi also serves custard with different flavors. I had a Oh My Chocolate shake. I wasnt planning on getting one until I saw one of my buddies walk out with one. I'm sure glad he changed my mind! Haha That was the best part of the meal. It made me think of Culver's except better. If somehow BurgerFi could make their meat more thick, this review would be a 5. Everything was really good. I just thought they would want to separate themselves from the rest of the pack with thicker meat and not thin patties. read more

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We were heading back home from vacation & decided to stop at BurgerFi in Auburn. Great decision! The customer service was a win from the jump (wish I would have grabbed their names). We were a group of 5 & everyone was taken care of. Had my first plant based burger today & now I'm changing my lifestyle! BurgerFi definitely gained a new customer. read more

BurgerFi - Urban Hand-Cut Fries (aioli is on the side) - Burgers Near Me - Auburn, Alabama

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No a great first timer experience. Restrooms were filthy. Fountain machines were not working.

Great food, ambience and exceptional service! You won't find deliciously well crafted burgers anywhere else in town. Granted these burgers are very small compared to what you would normally find in the Auburn area, but the fries are to die for and the burgers themselves are phenomenal so if you're not super hungry and you want to go grab you a bite to eat the high-quality burger is your best bet. I'm pretty sure they close the location in Tigertown so the only one remaining is that CVS downtown in that little shopping center it is on the front side of Tzatziki. read more

Solid burger and great ice cream!! I highly recommend that you give it a try and bring the family!! read more

BurgerFi - Red Velvet Concrete! Heavenly!! - Burgers Near Me - Auburn, Alabama

Sink and soap dispensers in bathroom don't work. Along with the hand sanitizer. Over 25 minute wait for a single burger and fries. Drink machine doesn't work. They are out of ketchup. There are only 3 people working. read more

I love the layout and the decor of this little restaurant. I know this is a chain, however the customer service and the food quality definitely exceeds expectations. The food is delicious, they are similar to another chain of having a "normal size" which is 2 patties, or a "little" which is a single patty. I ordered the Bacon Cheeseburger "Green Style", so my burger was wrapped in lettuce. My only complaint is they serve the burger in a paper bag, and with the juice of the burger dripping out of the lettuce, the paper bag rips, and it becomes difficult to eat. However the taste and quality of the ingredients were amazing. The pickles were crunchy and almost had a sweeter taste to them. I noticed they also serve custard and milkshakes. While we were there, they were passing out free samples of their custard which looked amazing. My husband ordered a plain bacon cheeseburger and fries, and another person in our party ordered the onion rings. The fries could have been ordered extra crispy to his liking, but they were super fresh and tasted very good. Plus they serve beer, so that is a huge plus. I can see this place getting backed on game days given it is so close to the stadium. Overall, we will definitely be back! read more

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The CEO burger is SOOO good!!! David took our order, was SUPER nice!! He offered to answer our questions and he was very knowledgeable!! He suggested the garlic aioli as well and the truffle aioli.... read more

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Manager was excellent with my sons beyond burger. He fixed himself due to the food allergies he has. My son ate his whole burger which is rare for him to do. We also had the ultimate bacon cheeseburger and BBQ rodeo melt burgers which were fresh and excellent. Parm and herb fries were great. A place to visit when in town. read more

This was our first time trying BurgerFi and I must say, it did not disappoint. I loooove a great ! We were passing through Alabama on our way back to Atlanta and decided we would eat before we got home. After searching Yelp for what seemed like forever, it was between Five Guys and BurgerFi. We decided on BurgerFi since we've had Five Guys before. I'm glad we chose BurgerFi, it was delicious. I was so ready to dig into the burger, I forgot to take a picture of anything. read more

no phone number that actually works on any of their websites or online all of them are out of service! so they will not be getting my money.. tried to order on the app, but they can't even tell me how many wings i'm getting in the meal? so of course, i think let me call the restaurant to ask since they can't tell me on here. well obviously they aren't going to have a working phone number at a restaurant to receive calls from? so what do you want us to do. i really would of loved trying this restaurant but with this being the experience of just simply trying to ORDER from them. Then it's a big NO from me. we will be looking else where! read more

My friend and I drove over 100 miles from Birmingham to come to Auburn to try BurgerFi while my other group of friends drove an hour from Columbus, Georgia to all meet here since we were told it was really good. Unfortunately, I didn't enjoy the food nor the service here. The cashier "couldn't hear anything we said under our masks" and basically upcharged each of us for the more expensive items he could find on the menu. How convenient for him....I wanted to order the single classic burger. He upsold it and gave me their double burger. I don't like ordering large portions at places I have never tried before in case I don't like it. He also tried to get me to add cheese on my burger. Like I said, I just don't like people that try to up-sell their products especially when I have never been here and don't know if I even like your food yet. The veggies on my burger were fresh, and I did like the bread, but the hamburger patties were so dry, so I definitely did not want two of them. Overall I paid about $10 for a burger and a water so it wasn't cheap either considering you can usually also get a side for that price. My friend Paige did get a side of fries that we shared which I did enjoy. I like the cut of their fries. The decor inside was nice as well as the seating so the atmosphere did give the four of us a good place to talk and hang out for a while. read more

BurgerFi - Classic double burger - Burgers Near Me - Auburn, Alabama

Stopped here in the middle of a road trip (bc we love their burgers!) and it did not disappoint! We all got cheeseburgers... some with bacon and some with fried onion rings. Onion rings and fried for the sides. Everything was fresh and hot. We also had two shakes, which were equally as yummy. The customer service was A-1! Truly made a great impression on our visit. Should I ever be in the area again I would definitely come back. read more

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This place is going downhill. The bathrooms were not clean. One of the fountain machines was broken. The burgers and fries were still good, but overall this place is not what it once was. read more

Ambiance is nice/cool. Service is standard. ALL products are ridiculously over-priced. Everything is priced separate as well, so at first glance it looks normal but then for a burger fries and drink you're over $15 easily. read more

Best fries fresh cut and polite great burgers and I love it one of my son's favorite.

Great burger spot that is also very easy to walk to and with ample parking. The burgers are a little on the small side but they give you a lot of fries which helps compensate for it. The burgers are well made and cooked to order. I absolutely love their red velvet concretes and their custard. It is so thick and rich! Highly recommend. read more

BurgerFi - Red velvet concrete - Burgers Near Me - Auburn, Alabama

Okay, I'm updating my review. I recently relocated back to the Plains and re-visited BurgerFi and I must admit, it's good. However, a bacon cheeseburger and fries still set you back $15. It's a good indulgence or a good "cheat day" from your diet. Their fries are probably some of the best I've ever had. I'm sorry I doubted you BurgerFi. read more

BurgerFi - Burger and one of the fry options off the "Secret Menu" that isn't so secret. - Burgers Near Me - Auburn, Alabama

Food is normally great but the last few times I was at the tiger town location the women that works there is lazy and it's an issue if you need any thing. When she is there I walk back out because food is greasy and cold. read more

Don't know what happened to Burger-Fi, but they have really gone downhill. Restaurant was filthy; tables not wiped; and, floor was sticky. Bacon was way undercooked for my bacon cheeseburger and fries were cold like they'd been sitting around a long time. Would normally give them 4-5 stars. Today 0-1. Hope it improves or my next visit will be my last. read more

Visited Burger Fi, Opelika, AL for the first time today. My grandkids choice, they come often. I truly enjoyed the Urban fries and was so happy I opted not to share an order. The fries were piping hot with garlic, Parmesan and aioli sauce. I chose the Texas hot dog and it was very good with the exception of the bun, it was hard ( the reason for the four stars). I chose the banana custard shake w/o churro and it was divine. Oh and the customer service was good. read more

terrible. they were out of fries and drinks. the ac is broken as well. employees are bad and don't wear gloves.

Stopped in on the way back from Atlanta to New Orleans. Staff was super friendly and welcoming. Great atmosphere. I ordered the cheeseburgerfi and my boyfriend ordered the quinoa veggie BurgerFi. By the one of the best burgers we have had. We split an order of fries and it was perfect portion for both of us to share. Lots of topping options for the fries. We saved roomed to try the key lime concrete. Highly recommend! Real chunks of key lime pie layered in creamy/smooth concrete. Great food and service, a must try if you are in the area! read more

BurgerFi - Key lime pie concrete - Burgers Near Me - Auburn, Alabama

Great food and great customer service! Their food is amazing. Healthy options like lettuce bun and also great cheat foods like *loaded* fries. They taste so good. If you're in Auburn, please get yourself a burger and fries! They accidentally charged us for an extra serving of fries and brought it out to us and we said that hadn't ordered it. The waiter was appalled and disappointed that this happened and offered us a refund or something from the menu. We ended up getting two free delicious concretes (valued at $12) for free because of the inconvenience. If that isn't customer service, I don't know what is. Thank you BurgerFi for being amazing. I will be back!!!! read more

An Awesome Burger and fry-cry to share! We go here often before or after a movie. I know I'm getting a healthy beef and friendly service every time. read more

Yo! So what had happened was... they gave me someone else's burger. I snacked down the fries before I realized what had happened. The dude whose burger I got was a beta male on some other other shit. I got up went up to the counter to tell the staff what's up. They were super cool about it. Give us 5-10 we'll make it right. They bring me 2 more burgers another order of fries and another beer before they brought soy boy one burger. I can't make this up! Bottom line BurgerFi did me right and the burger was tasty af! Will be back! Many thanks!!! read more

First time trying Burgerfi , recently went vegan and googled places to eat on a trip. We stopped here and had lunch. Staff was very helpful with our restrictions. read more

BurgerFi - Burgers Near Me - Auburn, Alabama

This chain restaurant serves a darn good burger. and the fries and onion rings were excelent too. The place was crowded on Friday afternoon, but ordering was efficient and the service was still very fast. The restaurant is similar to Five Guys, Twisted Root, and Mooyah Burger. The restaurant is located in a small shopping/dining complex that is next to the Auburn campus. The parking lot is tight and congested. The shared lot has spots marked with "reserved for customers of..." signs. Seriously, are these establishments going to tow away a competitor's customer? Parking was a pain because finding a spot was difficult enough without having to consider finding a designated spot. After you check-in on the Yelp app you receive a coupon for 15% off your total food bill. Love that. read more