This place is so shitty oh my goodness PLEASE fire these lazy ass workers they always have an attitude and look like the woke up to eat shit for breakfast no way I'm waiting so long for a fuck ass burger and it was the wrong one too I ordered a whopper not a chicken sandwich please change the staff in this establishment read more

The customer service was okay and the line moved steadily. When I received my food I noticed that my hash browns were thrown at the bottom of the bag. Other than that the food was okay. read more

This is absolutely ridiculous ! My order is on my receipt! I ordered a DOUBLE CHEESEBURGER with EXTRA PICKLES, ADD ONIONS, ADD MAYO! WHY and I do mean WHY was I given a cheeseburger with bacon on it !! I don't eat pork ! I'm furious ! I had already driven off and gotten on the interstate so I couldn't take the burger back. This was absolutely ridiculous and I won't be returning to this location ! read more

Burger King - Burgers Near Me - Valley, Alabama

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We were glad to find this Burger King. Surprised it had an indoor playground. The tables were pretty clean. It could have been better. It is the floors. They were so sticky. If they weren't finicky, they were slippery. Their mopping solution is off. It really needs to be fixed. I really like how the I door playground is set up though. It is it's own room. There are tables and stools that are kid sized, which my children loved. There was a video game station and the tvs were put on cartoons. So, this location has a lot of potential. My chicken fries were almost cold, so were my fries. My husband liked his Impossible Whopper. He is vegetarian, and when we are traveling, it is hard to find a fast food place he can have a decent meal at. So, thank you Burger King for carrying it. The staff was very accommodating and friendly. read more

Burger King - Indoor playground - Burgers Near Me - Valley, Alabama

The drive thru has to be the slowest one around. Waited in line for about 30 minutes and the other line was moving. So moved over to the other and was the same wait read more

Bad service, the cashier was disrespectful to me and it took like an hour for them to take my order. I really don't recommend coming to this place. read more

Used the phone app to order the 3 for $7 menu special. I ordered two chicken sandwiches and fries. I asked to customize the sandwiches with NO mayonnaise. Got home and the fries were placed in the bag upside down so they all spilled out. Both of the sandwiches HAD mayonnaise. This order was not put in to be picked up at closing time. It was placed at lunchtime when they should have been at their best. Never again. read more

Customer service: 5 stars: came in 9/23/19 around lunch time; the caucasian young lady gave us the best customer service and made sure our orders were right. Bathrooms: 4.5 stars: the womens room could use a little tiddying up but overall clean. The drink station: 5 stars: clean and free of debris The employees: 5 stars: all kempt and dressed in dress code. You will not find this in Atlanta, Ga. The employees look nasty, unbathed, caked on make up, long fake eyelashes, cheap looking tattoos, etc etc. This BK could be a demo for how the ones in Atlanta should look. Everyone there was working (busy doing their part as a team member) and had a level of pride about their jobs. I was very impressed with this BK ive never received such good fast food service outside of visiting chikfila! Great job guys!! read more

Burger King - The most polite BK ive ever patronized! - Burgers Near Me - Valley, Alabama

The food is a hit or miss unless you tell them to cook it fresh and even then its a gamble ! My food was wrong the manager was not professional the girl in drive thru was rude bc she has a migraine... this place is good for wasting money and time 0/10 do not recommend valley location at all read more

Burgers are good, clean dining area, nice seating. Restrooms were clean with tissue, paper towels, soap etc. Customer service needs help! People at front register not friendly at all. Attitude problems, easily agitated, not professional. Remember the customer is paying and does not need your eye rolling and smacking lips. read more

We ordered via the app yesterday but were unable to find a kids meal to add to our order, so I placed the order online and figured that I would order the kids meal once we arrived at the location. I walked in to find several people upset with how long their wait times were. It was not busy at all, maybe one table had people sitting at it. There was a young lady asking about her order, she was told that they were not going to answer any more questions about it. After about 10 minutes, they finally had her order ready. The guy in front of me had placed his order before I walked in, but said he had been waiting 25 minutes. The two in front of him said they had been waiting 40 minutes. It took over 10 minutes before anybody took my order (again, just for a kids hamburger meal) and a wait time of near 30 minutes. Our food was cold to boot. The location was filthy, the workers had bad attitudes, and they deliberately took forever to get orders out. In my over 40 minutes of being there, they only served 4 groups (in addition to the ones above, a DoorDash guy came in and had to wait almost 25 minutes). I will never visit the Valley, AL location again. Those that were waiting were also warning anybody that came in about how slow it was. read more

service is horrible. everyone that works there at nights should be fired. waited in line 50 minutes, order was wrong and the girl at the window didn't want to fix it and looked at us like it was our fault. on top of that the food was cold and not good at all. honestly just shut the place down at this point. Food out the trash can is better than that dookie all the workers there are SLOW IN THE HEAD. read more

Stopped on our way home from camping. Parking for our truck and camper was nice. The store was clean and everyone was very kind and helpful. Keon, assistant manager, went out of his way to help me when my hands were full with my order. If we pass this way again, we will be sure it's on our list of stops for lunch/dinner. read more

This was amazing! It's so clean and stylish I've never been in a classy Burger King before and it's awesome. All new furniture and play area, even the bathrooms looked high end. Wish all of their locations looked as good! read more

lazy staff shut down breakfast early at 1025am Sunday, July 1 turning several customers away in the drive-thru and the staff was happy to do so knowing that all of the business the store had coming in was breakfast customers costing the owners business! the breakfast crowd is big business here in the south read more