We go to this Burger King as it is very close to where we live & granddaughter loves chicken nuggets. Seems like they are always out of something. Yesterday, they were short on ice at noon when we went for lunch. They gave us each 1-2 ice cubes for our drinks. There was an ice company delivering ice to the attached Mini Market where they sell bags of ice. After having my first warm drink, I asked the cashier at the Mini Market if I could get some ice. Thankfully, let me use his machine to grab some ice at no charge. It should be noted in the past when going through the drive through, we were out of burgers Husband has been there several times before 0930 & he said they're always out of biscuits. They were also out of the cherry icee recently which is what my 3 year old granddaughter loves with her chicken nuggets. The staff appears to work hard. However, looks like they need new management to keep the placed stocked with what's needed to effectively run the place! read more

The service was very bad,my food got mixed up with another customers.also the wait was very very long and how the place looked inside was very dirty and the doctor pepper I ordered was more or a sparkling water than a Dr Pepper. Overall I did not like my service and I was very upset with what I had. read more

Avoid this place. I have been waiting for 17 minutes for an order. First they had to cook the fish and now they have to cook fries because they have mine away. I will not be eating here again. read more

I was surprised to see such a low rating. I got off work and ordered two of their melts. They were way better than expected. The woman that took my order was awesome. She made them for me even though it was breakfast time and the coffee wash shockingly good. 5 stars from me! Was just what I needed after starting work at 3:30am! read more

Finally called Burger King corporate to file a complaint. The gal who took my call was super great! After 3 years of "attempting" to go here, today was the final draw. They are always out of the chicken. They are always rude. And today they said they don't have french fries. It's really obvious they really don't care about anything. Really don't care. Burger King that does not have French fries. Think about that for a sec. It's like going to Pizza Hut and them saying they don't have dough. Haha Officially mind blown! read more

As we pulled into the drive way and made our way to the ordering microphone, the team member quickly asked.....WHAT DO YOU WANT!!! Not a good morning or Welcome to Burger King, just WHAT DO YOU WANT!!! First we ordered two sausage and egg croissants. The team member yelled out the total before we could even ask for anything else. We told the team member that we also wanted two sausage biscuits with out eggs. He quickly again yelled out the total. We would also like a large coke. His reply to us was Oh OKAY, and he again yelled out the total. Once at the window.......No hello or anything. He just repeted the total. We gave him the exact money, and he pretty much threw the food into our car. No THANK YOU or anything. As for the food. Well like the service, it sucked too. The croissants and biscuits were very dry and crumbled with every bite. The sausage was like rubber and had zero taste. Ill never be back to the BK again read more

Burger King - Just thrown together - Burgers Near Me - Sloughhouse, California

Rude. Ice cream machine is always "broken" Can't/won't change any bill over a $20. I feel rushed each of the 3 times I've been here. I will not be back. I do not recommend this restaurant to anyone. read more

Ive wrote three total reviews in my life on yelp. Most bad experiences I just write them off as a bad day for the place. This was different. The worst Burger King in existence, I ask for onions on my chicken sandwich and they had the audacity to put them literally on top of the bread and not in the sandwich. Then the whopper was drowning in mustard. Just crazy that a place has service like that. They should shit this place down. read more

Can you give zero stars? Without a doubt the SLOWEST fast food on the planet. Literally 25 min in the drive through to serve 5 cars. This was at breakfast. You're making 5 things on the menu...what could possibly take that long. And when I say 25 min I never got to order. I backed out and went to Taco Bell where I had breakfast burritos in 5 min. They were better and 100 feet down the road. read more

Went through the drive through the other night - they asked me to hold on - no problem - while I see a GIANT tail walking toward my car - a GIANT - I swear people GIANT rat with a foot long tail come be bopping out of that place - never again. It was BAD before it's even more GROSS now. Needs to be cleaned by fire - like the charbroiled kind and start a new - GROSS GROSS GROSS! read more

You can understand a lot of bad reviews for a Burger King at a gas station. Unfortunately, the poor quality of this place is only underscored by the fact that so many new, quality restaurants and shops are now being built around it. This is never my first spot to stopover when travelling the Jackson Highway, but with a hungry son it has sometimes become a necessity. On our last visit to the drive-thru they were apparently out of nuggets and the person on the intercom was very curt and phoning it in. The fries were cold. Go inside and it won't get much better. The whole place is sort of crammed into the side of a general store and unclean. It may be the only fast food option in the neighborhood, but I still advise going elsewhere. read more

Omg. Worst burger ever !!!! Raw in the middle and burnt on one side. Yuck. This is the worst burger ever Never eat at this place !!!!!! read more

If you're looking for a fresh chicken sandwich ask to make it fresh. They say they make their chicken sandwiches every half hour. So take a gamble I guess ‍ I don't mind waiting for a fresh cooked sandwich. Now you know. Mine was cold that's why I called to see how they operate. 8/7/21 read more

Burger King - Cold chicken sandwich - Burgers Near Me - Sloughhouse, California

Count on stale, old food. Count on cold food that should be hot. Count on missing items. Count on something missing more often than not. Count on always something wrong with the order. Absolutely the worst BK restaurant in Northern California. Franchisor should revoke their franchisee here. Today I asked for a freshly made #10 sandwich. I received everything except the sandwich this time, discovered this back at work. Drove back for refund and to share my experience. They recognized me and knew what I ordered, but refused to refund me. I have the receipt, but felt nothing to prove to them. They should have refunded entire order, but felt at the very least a refund on item. This place runs out of beef and French fries regularly. Seriously? Burger King staples --sometime. Subway is good across the street. Good deli at Bel Air too. read more

Do not stop here unless all you want is one of the side orders of cold nuked tater tots or stale, cold, hard fries. They often times do not have burgers, so they should change their name to Chicken King. Except their chicken sandwiches are awful too. Cold, dry chicken with brown lettuce and nothing else. I live a mile away, so I unfortunately, I know the drill. The grill is usually 'broken' meaning they either didn't have enough $$ to buy more hamburger or they have a bunch of leftovers they need to sell first. Technically - what they are doing is illegal. When you call yourself 'Burger King' you are expected to have hamburgers - not wait until someone gets to the order window and tell them you don't have any hamburgers - BUT we have chicken sandwiches and 'sides'. In other words: BAIT AND SWITCH. Keep driving. read more

Wish I could give it an negative stars NEVER STOP HERE. Stopped while on road. Son: Whopper please. Gives cash for it. Cashier: sorry, we don'thave any Whoppers. Son: . Say what? Then how about a different something. Cashier: sorry, we don't have any of the stuff to make a Whopper. Son: then just give me my money back. Mgr walks up: you didn't pay. Son: bull crap, the money is in cashiers hand. Mrg: just give him his money. Oh and then adds a smart a. . . Have a nice day. AVOID THIS ONE if you do stop, be prepared and watch they don't steal from you. read more

Very rude employees as of a year ago. Don't bother talking to the manager, because that's who was rude. Food is your average Burger King food. Ambiance is mediocre fast food ambiance. read more

This is the worst Burger King in the entire universe. We seriously waited over 5 minutes at the drive through before I said "hello?". Then a girl says hold on please. There was two other people in front of me that had already ordered, and 3 other people behind me. After another 8 minutes I said "are you there?", then I get the some sassy response of "sure, what do you want?" We order our meals, which were pretty simple. Two #4's with cokes. Not too hard. Then we roll up behind a truck sitting at the window.... and waited another 5 minutes until they were done. Then when we get to the window, we pay and then again... waiting another 10 minutes. At this point we've been in the drive through for damn near a half hour and to top it off... when she finally comes back to give us our meals.. we ask for a receipt (because at this point I don't even trust this place) and the girl messes with the machine... opens it.. clearly sees there isn't anymore paper in it, closes it.. and looks at me and says.. "it won't print." Who hired this girl!?!?!?!? Are you freaking kidding me! "It won't print"?!? More like "You won't work". If you can't figure out how to change the receipt paper in a machine, I'm not trusting you know how to prepare food or even care for that matter. This was the worst display of customer service and if you can't provide your customers with a receipt let alone a timely meal, It's no longer considered Fast Food. It's more of a giant prostate exam! Oh yea, and the cheese on the burgers was cold!! Who doesn't temp their cheese? Sweet lord this is a live action version of idiocracy. read more

How sloppy and lazy are the people that work here? Who the heel puts this little effort into a burger?!?!? My 5 year old does a better job. The only reason this dump of a restaurant is still open because it's the only goddamn place here to eat that's fast food.. I pray something anything even a Taco Bell to open up next-door this crap I would go out of business so fast would be the best thing for the area. If you're still reading this please do not waste your money go across the street to the backyard. read more

Was asked to leave because I was not wearing a mask, pulled my shirt up was told that's not ok by the older lady that was working. She was wearing a loose fitting cloth mask which is all but pointless. Whatever I walked to the mini mart that is in the same building no wall between the two businesses I purchased some snacks the guy at the counter was not wearing a mask. Ok moral to the story the lady who I feel sorry for was either on a power trip (most likely) just plain stupid ( a given) or brainwashed. read more

Food quality is poor, they are very understaffed, workers are overworked. It takes a long time to get the orders through drive-through. On many occasions, I have ordered certain foods and it was not what I ordered. On numerous occasions, the store was out of product as advertised. read more

The one in Rancho Murieta I'd disgusting, fealty and the food is nasty. Don't use the restrooms felty.. service is not good .. half the time they don't have teams or their shake machine is broke.. inside area is gross.. read more

Worst customer service I've seen in a long time. The millennial employees are rude and unwelcoming. The food was raw. The whole "restaurant" is completely filthy. A call to health inspectors will be my next step. read more

Food is hit or miss getting order right. Skimpy on the fries most of the time. Can't beat the coupons for a good value. Probably wouldn't go otherwise. read more

This was the worst Burger King I've ever been to.... by far. Rude service, lazy Hispanic heavy set lady working front, bad policies, and no dine in. read more

I don't get all of the hate for this restaurant. I have been here for lunch several times and have never had a problem. My order has always been correct, and my food was prepared just fine. I have only used the drive-thru, and it has always been quick. read more

i've been stuck in the drive through for 15 minutes. if there wasn't a concrete barrier preventing me from escaping this hell, id have left 10 minutes ago. now i understand why people call 911 when they are in the drive through. absolutely DO NOT GO HERE! Drive down the road or go buy all the ingredients and make a meal yourself itll be faster. if i could rate this experience a zero i would. ill also be calling BK corporate to look into why this BK has so many malfunctions. Normally BK is a pretty decent burger with super fast service. Ill continue to go to BK just not #14581. read more

Terrible place for a quick stop for food. They don't have any burgers they push crappy fried chicken sandwich and fish sandwiches on you. And we found this out after waiting in line no signs posted or whatever...Save your time avoid this place. Why would you got to Burger King when they have no burgers? read more

Rudest customer service i have ever experience "Esther" is her name. Not the first time either

Only come here if you're starving and nothing else is open. The food is always cold, they never have what you actually want and it doesn't taste as good as other BK's. Customer service isn't good either. read more

Just trying to get some food at 9pm on a Saturday(4/6/19). It says the drive through is open and there's an asian guy inside with black hair with blonde streaks walking around, seemingly just touching things. Starving, I walked up to the window to order some food because there's a cone blocking the drive through. He told me I can't order food and they're closing early. Rather rudely, I might add. If you're closing early, then why are you still there? It's not like you guys just closed. I've seen you moseying around the back for a good 20 minutes. Oh and you guys might want to go back to English class or use a proof reader...it's spelled "customers" not "custumers." read more

Burger King - A terribly misspelled word and horrible grammar. - Burgers Near Me - Sloughhouse, California

Super nice staff, and really hard working, they seem to be understaffed at the moment (understandable) but they always go above and beyond. Ester makes me laugh every time! read more

My family and I used to come here all the time living in Rancho Murieta but now the business has changed completely. The food has been stale, old, has had a burnt greasy taste to it. There was one guy that left me at the drive thru for 10 minutes at least and did not accept my payment until someone else came to help me that same guy also yelled at me through the drive thru and asked me if I said something and stared at me super aggressively it was disturbing. Don't come here anymore it's not worth it. read more

Got my order wrong which is a n understandable thing that happens but they put on the two things I did not ask for on my burger and nothing else. Extremely understaffed and the bathrooms are horrendous plus when I asked if I could have my cheese cooked on the patty they straight up said "no" with no explanation. They overcooked my friends chicken sandwich to the point where he described it as "hard to chew as beef jerky". Would not go here unless I am experiencing total starvation and have to place anywhere else to eat. 1 STAR! read more

I was standing for a while and this girl by the counter wont speak to me and instead of helping me out, she was changing trash cans. I asked if theyre gonna take my order and she said nothing. I left. Fire her please, makes no sense why she works there. Today is 2/24/19 5pm read more

They put onions on my burger....again. The only reason they haven't closed is because they on 16 main & really no other place around. Bel Zaire will soon enough make them lose business read more

Disgusting place I will never go there again not even to use the restroom I feel like I need to shower after going in there read more

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I'm giving this place a 5 star because Tanna is the best manager ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Late night dinner and stopped and grabbed the only thing open in this town at 8:50pm. My evpierence was not what i expected. The dinning area is small and was not clean at all. Dirty tables fountain machine was very dirty and the condiment section was very dirty. I ordered dinner for my family and was told that I'm sorry but you're ordering a Whopper meal but we no longer have french fries we can substitute them for onion rings. that is so crazy it's 8:50 p.m. on a Thursday night and Burger King runs out of french fries. So I had to change my order and get only Burgers because my family does not like onion rings and decided to order ice cream for my little one and guess what their ice cream machine is broken too. Ths burgers were good, the customer service can use some improvements. read more

Martha's attitude this morning had me just about jumping over the counter to give her a much needed backhand slap. Get real help, your service sucks. read more