Horrible service. Water was 27 cents Hamburger cold People not nice Do not go there. Friendly food was too expensive. What else is there to say don't go there read more

Ok lemme get this straight it was buns. we are passing through arkansas on are way to florida and this place had decent service nice ish employees and what not when we went there was crackheads in there the fountain drinks all tasted terrible the food was terrible don't waste the little money it will cost you have been warned read more

First time I've been to a BK in years and now I remember why. Staff seemed to be bothered you showed up, the food was super salty and the bun was stale, and asked for a single sauce packet and was told I would have to pay .25 for it. We ordered chicken fries but did get any sauce when ordering, but when changing our minds wanted us to pay for it. Hard pass. Should have remembered why I don't eat there anymore. Avoid this place like the plague. read more

Slow slow slow mercy. Went through drive thru. Seemed terribly slow. Not in hurry to go back. Three people plus kitchen staff and super slow moving. Sat in vehicle and watched super slow moving employees. Not sure if they take their job seriously made me question the food. read more

Burger King - Slow slow - Fast Food Near Me - Russellville, Arkansas

Worst bk I have ever went to... we walked in and ordered took about 20 min before we tried to get a refund they tried to not refund the money the lady behind the counter was a slob soda machine was broken kids area was close Bathroom where a mess people where getting cold food All around the worst need to be shut down read more

I did a double take this morning while looking at my online credit card statement. There was a charge for Diablo Mountain Foods, but soon realized that this was for the Burger King that my Son and I stopped at recently. This place wasn't my first choice, but the Kid was hungry and it was close to his favourite card store. I should have planned our outing better so we could have dined at In-N-Out after visiting the Pleasant Hill Game Stop or Target. This Burger King throws off a Ghetto vibe, which is mostly due to outside refurbishment of the adjacent building, a rather plain interior, and the far end location of this fast food establishment. The place was also pretty much deserted when we came in. On the plus side, the Lady at the counter was really nice and the Burger King grub was what one expects when having it "Our Way". read more

Burger King here is at the far left end of a long commercial strip. unlike the far right end, there's actually parking available. (no shops nearby though) pricing on fish & chips, nuggets, and fries higher than in oaktown. so just went for a brew pour: seattle's best coffee (sm, 1) -freshly brewed, -didn't taste as good as other locales. drips: -only one cashier working (at a time) when i was present. service ok. crowds came after i was served. read more

Manager was very rude. He didn't give a single smile the entire 30 minutes we were there. They were out of napkins, but did offer paper towels. We had 2 medium fries, asked for ketchup and were given 1 packet. The manager looked back and forth from the monitors and the customers standing in the lobby waiting for their order to be taken. Instead of stepping in and helping like a manager should, he just stood there staring at the monitors. Customer service is clearly nonexistent. read more

The most interesting people come to this Burger King. Amusing and annoying all at the same time. For me to order 1 large order of satisfries took about 30 min due to a patron questioning the prices on the menu for meals. That's right. Questioning the prices that are on the board. I guess I shouldn't complain as a $5 meal is nothing for me, but could be a fortune for others. I only go here when I really really crave something and it's rare as I tend to crave boba more which is Quicklys just right around the corner. I wish this place had a drive thru then it might be a little easier to get in and out. read more

Came by after work yesterday. I needed a quick meal to-go. I ordered a bacon cheeseburger, onion rings and a medium drink. Their drink sizes are way larger than McDonald's. BK medium= McDonald's large. I love their onion rings it's crispy and salty. I ate them all in the car even before I got home LOL Their service was kinda slow and there were a lot of orders piling up. The store isn't that clean whenever I've visited. read more

Went here for lunch and got home very upset. My steakhouse king was a double whopper with half a slice of "bacon". Nothing like advertised. I will never again be visiting this establishment. read more

Burger King - Fast Food Near Me - Russellville, Arkansas

They have forgotten small things like sauces and straws no less than 10 times and forgotten entrees and fries at least 4 times. When we called about our missing food, the shift leader answered the phone with "How can I help you? I'm very busy." Just not consistent. read more

Burger tasted great. Fries were good. Soda machine was stocked with the drink I wanted. They're stingy with ketchup packets, and ask how many you're going to use. Maybe they have lots of wasted ketchup packets in the past. Workers were kind and fast. Bathroom was disgusting. Feces all over the toilet. Children's playground is a cool design, but looks like it never gets cleaned. Grimy looking. Trash all underneath the playground. read more

This Burger King is fine. I must of been one of the luckier people because my order came out fast and was pretty fresh. The burgers where not soggy and the salad came in a separate bag which was nice because I don't like warm salad! Thanks BK. read more

Burger King - Burger King Side Salad $1.09 - Fast Food Near Me - Russellville, Arkansas

I love BK because I am a vegetarian and they are the only fast food place to put a veggie burger on the menu. I don't love this location so much because I am a vegetarian and after eating about 3/4 of my side salad today (minus the not so fresh tomatoes), I run into a nice fat piece of bacon in the bottom of my bowl. GAG!! I threw it and the remainder of my lunch away immediately. FYI guys...there is absolutely nothing more stomach turning then realizing that what you just ate contained something disgusting. Last time I go to that BK...or maybe even any restaurant altogether...it's getting harder and harder to find a quality place that I can trust not to drop nasty animal pieces into my lettuce....boo!!!! read more

So im not fond of burger king franchise at all, but my son loves it and there is a play area so we went to that one. We order the staff was friendly, attenative,and went above and beyond. This alone will make me come back where we live in a society where customer service is bad these ladies could teach a class on it! read more

This is probably the worst Burger King I've been in. I'm sorry but your bathroom is filthy! It stank so bad like a pig rolled itself with his own poop! When I told the manger, he/she said they can't really do anything about it because of the homeless people using it. They called the cops many times but nothing happened. Great, so there goes your business! read more

I have eaten a big burger with delicious collets which is I really liked. Customer service was really perfect. They met me kindly and offered me what I want as if they knew in advance. Thanks guys. read more

I love This location so much! Fast and friendly service with a smile :) on a road trip and need a snack? Drunk from a frat party and need dinner for less than $3? Come here!! Such a fun experience! read more

I always come to this Burger King every time I have to catch something to eat. I went it today around 3 there was a cashier a young girl and a brown skin Manager with curly hair she was really rude to the young lady. I believe there was an incident upfront. I believe the manager in charge was really rude to her saying bad things out loud. I like customer service here but I didn't like the way the brown short lady manager treated her. read more

It is 8:15 AM and I go here to order 10-15 sausage biscuits for my office and the worker tells me they only have 5. I said you aren't going to make more??? Then they said oh we only have 4??? Wtf? Who does that? It's only 8 in the morning you don't plan on making more for the breakfast hours??? What a freaking joke! read more

Extremely slow service. Total of 3 people working. One washing and cleaning, one making food, and one on the counter who is handling money AND touching food without washing hands. 1 person ahead of me and took 15 minutes to get my food. read more

I wouldn't give even one star! I walked in this morning and this guy cashier had me stood there for a whole minute watching him chasing his co worker giggling. Then he turned to me and said "yes" , Got his attention at last. He couldn't understand the word Croissant wich, stared at me blankly, do you want a croissant or a biscuit! I repeated several times again, a croissantwich ! I want ham and cheese. He said "all I hear is ham and cheese, I don't understand what you want"! I will never go there again! The croissant is mushy, yucky! read more

This place is garbage DON'T ever go there food its bad bad service manager used same glove hand for cash and to make my piece of S@&$ hamburger that was suppost to have bacon but it didnt read more

I went here on two separate nights. The staff is extremely friendly. Both nights my order was wrong. They corrected the problem. However, it was a big deal the first night as I had left and made back to my hotel and was in my room before I realized my order was wrong and a burger was missing. They corrected it but not before fixing the sandwich wrong and me sending back. The next evening I tried again and the drink order was wrong. Easy fix but the night before taught me check the bag before you leave. read more

Service was slowwwww and pretty rude. We waited for 20 minutes for some chicken fries. Another family ordered before us and they waited 45 minutes for their food. Won't go here again. read more

I was disappointed my experience recently. I usually frequent this location, but it was not a pleasant visit this time around. I had came in for Bogo free Italian Chicken Sandwiches. I asked for 2 but was rung up for 4 sandwiches. The lady was really smug and rude because it was my mistake that I ordered the wrong quanities? I asked for 2 and the price came out to $8.00 something? She apologized and corrected the error. About 1/2 hour later I opened my bag when I got to work, and to my dismay; she gave me the wrong Chicken sandwiches. I called right away to complain about my order, since I couldn't leave work to go in person. I spoke with Alicia who was actually pretty friendly. I told her my experience and she took down my info. She apologized and offered me to come down anytime so they can make things right. I will let update this review once I go in person. 1 star for lack of service, but 1 star for the attempted recovery by Alicia. read more

Worse eating experience EVER!!!! Cashier was not friendly & when handling the drink cups, her fingers were all inside of cup. We waited for 14 minutes after ordering while they appeared to be serving the drive thru. Finally demanded they fill our order. Food was cold & not fresh. When we left, there was approximately 15 people waiting to get food. read more

Food was ok. I honestly cannot stand to see the lady come from the back staff area, to the register, then turn around after handling the money and fix the fries or onion rings without washing her hands. It makes me sick to my stomach. And on top of alllll that she is constantly sniffing....ugh! read more

So when I walked in it was clearly a teenager named Forrest was at the front counter he greeted me by saying "yes". I responded by saying "yes?" Then he replied by saying "oh my supposed to say can I help you". Extremely rude kids working here. Food was OK. read more

Sienna was a very nice cashier who smiled and helped me out quickly. No complaints here and confused why it's only got like 1-star. I think the service was fast and friendly, they've got the cool soda machine and a kids playground indoors. It was clean and the food is what I expect from Burger King. Wasn't very busy either which was nice. read more

well, a franchised fast food joint _would_ be an easy target for a one-star review, eh? you know, i used to be the top restaurant reviewer at a site called dine.com, the reviewer with the most reviews in the state of california. then some traveling salesman got the bright idea to cut and paste the same review for every single mcdonald's in the golden state. that was not fair. who reviews franchised fast food joints?! well, i guess i shall. why? well, i realised that i don't review businesses that i don't like. why is that? well, two reasons: 1) i don't like spit in my food or drinks and 2) since the california bay area has so much good culture, we have great restaurants, and i can pick and choose and thus choose to go to _good_ restaurants. anyway, i guess i'll write a review for this burger king. well, in general, i want to like burger king because of their famous charbroiled burger taste. yeah, those whopper patties with their trademark grill stripes sure can be tasty. however, one of burger king's weaknesses has always been their breakfasts. i guess mcdonald's _really_ kicks their butts in this category. i'm talking spinhook kick to the head, korea v. greece 2004 athen olympics, you know? mcdonald's kicks them hard... uhm, in the head, not butt. my wife and i were on our way to whitewater rafting at the south fork of the american river, over towards south tahoe. i pulled over in concord to get gas and used vz navigator to try to find a mcdonald's. i found the concord skate park, which is cool; but i couldn't find mcdonald's. we went to this burger king. the service was so slow! i also had to wait so long to use the bathroom. the food? it was obviously greasy and too salty. the coffee was okay. read more

It's a BK. Food always seems fine, but the antics in store are ... interesting. Both local vagrants and employees alike provide almost constant and uncomfortable entertainment. I wouldn't let my kid play in the playscape for all the money in the world. It reminds me of the inside of a plastic trash can. read more

Not the best BK I have visited but they are OK. Based on my 3, 4 visits over there, the food is consist, the fascility clean and the staff took all my orders correctly. The only complaint I have would be the order process time. Almost always they needed twice the time to complete my order as other BKs. And, they close early, too. read more

This place is always dirty- no one seems to wipe up the tables. Negative signage on the walls. Frequently broken plumbing. Unhappy slow moving staff will charge you for a cup with a cap if you need water for take out. Every BK elsewhere I've been is better. Every few months I've been on too much of a hurry and stop in thinking I might get lucky. I'm done with this place unless I see an "under new management" sign on the window. read more

Good is decent but obviously nothing great. The customer service is horrible! HORRIBLE! The people who work their are rude, disrespectful, and jut trashy! Never going their again! read more

I know where to get better burgers than here. The place is loud. And it's colder than it should be inside.

Yesterday at 2 pm on a Saturday it took 20 minutes for me to order and receive a Whopper Jr with onion rings and a cup of coffee. Need I say more? I like Burger King, but I won't go back to this one. read more

think about this.. you use the bathroom at burger king, no paper towels ever... at all of them. the employees use the knob that has fecal matter on it. then they prepare your food... does the health dept think this is ok? read more

the cashier by the name of Cheyenne is very nice and very quick. Every time I come to this particular burger king, she offers wonderful customer service. Good Job Cheyenne! read more