I love Burger Kings food. I realize it's terrible for me but I love it. This location however- frequently rude staff and the slowest "fast food" ever. I'm usually missing an item or 2 as well. Staff needs better training and for the love of God a lesson in speed. read more

Terrible staff and management at this specific Burger King. I called because I was missing an entire meal from my order off DoorDash too see if I can stop by and get the rest of my food and the manager blamed it on the DoorDash driver like he was the one making and packaging the food and continued to hangup on me. read more

fast service and excellent food :) my fries and sandwich were hot, and my sprite was delicious.

I went thru the BK drive thru with my partner yesterday, We each wanted to use a coupon that was mailed to us, The person at drive thru speaker said we could only use one coupon per visit. We told the young man at window to ring up one only and we would circle around and use the second one, he said ok. Well he rang up both meals and charged full price on the second one, $14.37 for 2 chicken sandwiches and 2 fries (coupon was for $7.49). We have used two coupons before at this store but he said this was a manager decree. Now if you follow this store at all on this site you will see that it was deserted by employees before and closed by company, I am sure they will eventually meet the same fate once again. read more

I am torn on how to review this. It went downhill a couple years ago and closed then it reopened and I thought it was doing really well. Lately when I've gone, it's taken 30 minutes to order and get my food in the drive thru. I can't figure out why it's so slow but the employees are always so nice and sweet and apologetic. I really hope it is able to get back up and running smoothly because it's a great food option for the area. read more

Not sure why there's been zero improvement with so many bad reviews. Gave this place the benefit of the doubt after they reopened and clearly were lacking staff but it's still terrible. They always make you pull up and wait for the food upwards of 10-15mins, and it's so hastily thrown together it's not even good to eat. My whopper is so drenched in mayo it's inedible. read more

I'm usually a BK fan and can find a reason why one that has such horrible reviews isn't so bad. But this one has nothing redeemable about it. This one deserves that bad reviews. This one needs an overhaul. The overhaul does not extend to the building as it is a newer building. They got that covered. What needs overhauled is the staff. By the end of this review, you will understand. I was out with my nephew for a day of activities. After completing our time at the North Shore I asked where he wanted to eat and he explicitly said BK. I did a search and found the nearest one. Unfortunately this fit that bill. Make our way here, which isn't easy, pull into the lot and park. I hesitated for a bit because there was no one inside. I wasn't sure if we were allowed inside, I saw more cars in the drive thru than those parked. With my nephew in tow, we get out of the car and try the door. It opens, good deal. Go inside and it's eerily empty but not quiet. As soon as we walk in you can hear yelling. Not just yelling, but arguing. We make our way to the counter and are greeted by one of the two that are arguing. Between rifts or argument he tells me the inside is closed, with my nephew in tow we are about to exit until he says, but since you are in here you can order. With more hesitation I go and order. Place my order and basically have to wait like a child who has to watch his parent's argue. I'm not sure what started the arguing, but it got worse and neared the point of a physical fight. The argument was between a guy and girl. I'm assuming at least one of them was to be some type of management, but it was hard to determine. The girl kept saying that they guy was egging her on so that she would quite. The guy just kept arguing no matter what the girl would do. She'd take and order, he'd argue. She'd fill an order, he'd argue. She'd prepare freshly made items, he'd argue. She'd stock supplies, he'd argue, use the restroom, and then resume arguing. It was like watching a wild tennis match. It was like me, my nephew, and the other employee were all forgotten about. The other employee I felt bad for as she was doing everything that neither of them were doing while arguing. Which translated to us not getting our cups until after our food. I was afraid to ask for them, or maybe I was distracted from the BK soap opera unfolding in front of me. They also didn't have any kid's meal toys...but filled that void with giving chocolate chip cookies. Talk about being distracted, I didn't notice much of what was going in the restaurant. While we had our entertainment and finally receive our food, my nephew wanted to eat in house. After all that, hell no were we going to do that. In my haste I didn't check my bad to see if everything was in the bag, we didn't get everything we ordered. But at that point we didn't care. Head to the door to leave, push on it, and we are locked in. I tried my hardest to unlock the door. I looked like a panicked victim trying to escape the horror house. I go back to the counter and meekly said I need let out. They did whatever they needed to do to get the door open and we are left out finally. On our way out I finally overhear that they are short staffed and the only three in the restaurant are about to be two for the night. After all that arguing, my nephew and I got in my vehicle and we sped away as fast as you can. The food was put together hastily. I mean that was an understatement. With all the arguing, I am surprised it got put together. After the soap opera, we find a place to pull over and eat and unsatisfying meal. read more

The window server was miserable and after a wait in the drive thru line was shoved a grease soaked bag of food for $55. I ordered 6;plain burger patties and was charged 5.99 a piece and they were wrapped all together in a grease soaked paper that leaked over the other sandwich and wrap that was ordered. It was disgusting and an unpleasant experience. read more

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Been visiting the Noblestown Rd store off & on for years. Watched the store change hands a few time. Now we have a wonderful manager, Becca, who really cares about making the customers & crew have a great experience. Works as a team to get food out hot, correct & quickly. When she's short handed she makes you aware if there will be a delay. Several weeks ago I stopped in for breakfast & Becca was serving customers, taking orders & preparing them all by herself. This was not the 1st time I've seen Becca holding down the fort alone. She is an incredible asset & deserves more help. It's a pleasure to return on a regular basis & receive great service, hot food & welcoming smiles & laughter from people who enjoy their job. Since she has arrived the atmosphere has greatly changed & the store is nice & clean. I know she's still working out the kinks from previous management, but she is growing crew has made it a pleasure to eat here. Keep up the great work. read more

If I could give a negative review, I would in a heartbeat. When this Burger King first opened, I predicted it would close in a year, which was new construction at the time. That prediction held true. Research the articles out there about it, the news station even reported it. The management was horrific. I went there once and they had no Ketchup. Think about that for a second. A burger place with no Ketchup. Now that it has new opened under new management it is just as bad. It is the worse ran business that I have ever seen. It takes then an average of 5 minutes per car in the drive thru. There food is cold. They run out of everything. I tried to get a whopper this weekend and the wait time was 22 minutes and they had no bacon. I guarantee that this place is closed within a year. They give Burger Kings such a bad reputation. Now, McDonalds is right down the road and they are a perfect example of a well oiled machine. They are managed so well. They need to go do some observations. Unbelievable how disgusting this Burger King is. If an owner or investor is reading my review, I urge you to go see this for yourself because you are not going to last my friend. Personally, I hope you don't. read more

1 star too many for this place. Absolutely the worst BK or fast food place of all time. Employees would rather smoke a blunt outside then take your order. Perhaps this is why you wait 10-15 minutes in the drive thru!!! I'm not even exaggerating with that time frame. I made the mistake of of placing an online order for pickup. Never again. Not the first time I've sat here this long. I tried this location again after reopening thinking new management or better service would come along with it. WRONG!!!! If you want to waste 15 minutes on waiting for them to tell you they either don't have anything you want or that they are closing for the day then please head here right away. read more

I can not believe they call this place FAST FOOD. I placed an online order for pick up because I had to get to work. These workers not only made me wait 47 minutes before I left WITHOUT my food, NOTHING was even made!! There were 4 people literally standing around doing absolutely NOTHING but having conversation with each other, not caring that I was waiting 40 minutes for my food. There was one car ahead of me when I got there and that guy took 22 minutes to even get his food. I expected much better from BK being that they shut this location down already and it came back the same way it left. $ h i t t y . The customer service is horrible. The workers are slow no way anyone can say this is a fast food restaurant, at least not at this location. You get 30 minute to hour wait times just for your meal and it's sickening because I used to love BK and I haven't ordered fast food in months and now I see why I stay away from it. I absolutely do not recommend going to this location, in fact..shut it down for good!! read more

Burger was missing cheese. They just put on a slice of cheese, not offered to be remade. But the worst part was that the manager told me they were busy. And I said "oh that's ok. I think my order is ready". To which her reply was "why don't you come back here and bag it yourself". I've never had a manager of any establishment talk to me like that. The most unprofessional response she could've given. read more

just tried this place again after boycotting for 3 years. stale bun, dry burger, & got onions when I requested NO ONIONS. Try again in 3 more years. John read more

I had 3 pieces of hair in my whopper sandwich, and the burger was so under cooked I had to just throw it away,after pulling the 3 strands of hair out !! Yuck this place is disgusting. They're not following the protocol rules of running a restaurant..Lots of Incompetence, slow ass staff!!! read more

Sadly, dont bother with this location.... The system conveniently shuts down or crashes around 8:30 - 9pm three nights in a row and employee says it will just be a minute and never come back or just tell you to leave... looking through the window everyone is just standing around on phones... If you want delivery be ready to NOT get what you ordered. we ordered 2 meals w drinks, we received one drink and our "food" bag containing 2 water bottles and a capris sun. called the driver they said that's all they got at the place... called the store number (more than once) no one answers, cool.. read more

Terrible customer service I called they answered and hung up immediately I never even got to finish asking my question

Kitchen/ prep area, visible from counter, was in desperate need of cleaning- paper and empty ketchup container on floor - tomato waste piled up in corner, very dirty. Manager (guy in black pants and shirt) walked past the mess several times appeared oblivious to the mess. Very nice young lady working at register- but obviously had difficulty understanding my very basic order - two cheeseburgers with ketchup. I had to repeat at least six times ... cheeseburgers 'what?' Cheeseburgers with ketchup... 'what?' Cheeseburgers... 'hmm?' Looking for button ... only ketchup... what? ... Just when I thought she got it - guess what I got ... hamburgers. I didn't bother correcting (kitchen had kind of impacted my appetite by then. Shame - beautiful new restaurant but went down hill immediately. read more

Burger King - View from counter - Burgers Near Me - Pittsburgh, Pennsylvania

My boyfriend and I stopped here for a quick dinner while trying to somewhat stick to our 'low carb' meal plan. The cashier was very friendly and told us to take our time looking at the menu. When I asked if they could do a double whopper w/ cheese, but with no bun, he said yes no problem and clicked the 'low carb' button on the register which I thought was pretty cool. I also got a side salad w/ ranch dressing and a fountain drink. The inside was spotless and very modern, and there was only one other couple eating in the dining room area. Everything was in working order & the furniture looked brand new. I also like that they have the Coca Cola fountain machine with all the neat drink combinations and add-ins! The possibilities are endless. Our food took longer than I expected, but to be fair I am not sure how backed up the drive thru was. My burger looked very appealing and all the toppings were there. It was EXCELLENT; everything tasted fresh and good quality. My side salad was a very nice portion with shredded cheddar cheese and tomatoes. The ranch dressing brand is 'Kens' and it was very good as well. We also got a survey on our receipt to complete for a free whopper (with purchase) on our next visit! We will DEFINITELY be back to this location for a dinner treat while trying to stick to our 'diet.' It is a solid choice for those who have a low carb lifestyle! read more

Burger King - Double whopper with cheese, no bun - Burgers Near Me - Pittsburgh, Pennsylvania

If I could rate it a -5 I would. Went to get food at the drive thru and was told they only accept cash. I left. I will not be told I can only use cash at the drive thru. I will never visit this location again!!!!! read more

CLOSED...don't bother...sad they can't run a successful BK here but this place was doomed from the start. Go across the intersection to Brighton Hot Dog shop. Decent burgers and the dogs remind me of grade school hot dog day...I know I'm dating myself with that statement but they are just good hot dogs in a steamed bun. read more

Edited 3/26/18: I originally said the food was good here yet the inside of the restaurant was disgusting. Let me amend that as of today and another visit by saying the food has reached the distinction of being terrible to my taste buds as well. This place will be lucky to exist next year if it doesn't get shut down this year. It seriously needs an entirely new crew to come in and rescue it. I live less than a mile for this location and was thrilled when I heard last year that we were getting a new Burger King so close. Ironically, it's right across the street where the former Burger King (now Brighton Hot Dog Shoppe) was. For the first couple of weeks that it was open, it was impossible to get near. The drive-thru lanes were always backed up and the rest of the traffic for the restaurant literally went into main road. I know, it's Burger King. Not worth that much fuss. Yesterday (1/6/18) was my first visit. I went through the drive-thru and apart from them putting onions on my Whopper when I asked them not to, the order was fine and the burger and fries were as good as any other BK I've visited. So far, so good. However, I returned today (1/7/18) and went inside at 2:41 PM. The place was an absolute disaster. It's a smaller location, so there's not as much room as all the other BKs I've been to. But there was one cashier with a line of people already five or six deep, an unruly manager yelling at the crew constantly, and all the other staff just seemingly confused, not listening, or not bothered enough to do their jobs. Orders in front of mine were filled wrong multiple times. The cashier kept punching in orders incorrectly and had to be corrected by the customers. The manager was too busy yelling at everyone and getting in a hurry that he wasn't even paying attention to what was going on and just throwing orders out to the counter, one of which wasn't even completely filled. He wound up bagging mine as a take out order even though it clearly stated that it was for dine in. It shouldn't have been that unruly. It was a regular after lunch crowd on a Sunday with nowhere near a crazy drive-thru line. Once I finally got my order, I went back and sat down all the way in the back of the dining room because it was literally one of the few tables that was clean. 95% of the other tables had sticky stuff on them, or hadn't been wiped down in general. There was one table that had a cup on it that whole time I was there and remained there when I left. Whomever's it was had left long before I arrived. The floor near me had a huge half wet-half dried soda spill on the floor under the table. The walls were filthy with black, brown, and white smudges. The men's bathroom had a leftover ketchup cup on the soap dispenser, white streaked residue on the walls, a dirty floor and a urinal with old toilet paper in it. To top it off there are two already broken stools in the dining area. THIS PLACE HASN'T EVEN BEEN OPEN A MONTH. Pics are included of all the offenses. The kitchen was no better, with knocked over bun trays near the back, with bun halves and other debris on the floor, along with some brooms. I wasn't able to get a picture of that, but you can see how the front end cup service next to the soda fountain looked. It's a shame. This place is brand new and already neglected. The staff are obviously not trained well and not trained enough. The manager on duty needed to learn to catch his breath and not create more confusion and getting orders wrong on top of orders that were already wrong. Until this place gets its act together, I won't be going back in. They had a full staff and not one crew member was even looking to clean up the place. It wasn't that busy that this should have happened. read more

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Dirty, "open" but nobody takes your order at the drive thru...tried going here three times in the last 5 months, all three times the lights are on but nobody's home. just close already. read more

This place is so disorganized it's horrible. Sat in drive thru for 15 min after being told to look at menu and be right back. I placed my order through the app, if my food wasn't already ordered, I would've left. On top of it, the food was a total waste and ended up in the trash. People are coming here who have 30 min lunch breaks and spend more time waiting. Granted taking into consideration short staffed, but that's not the customers problems. And not wearing mask inside and coughing around food. I won't be back!!! Unacceptable 11:55am-12:30pm DO BETTER! read more

This is the worst Burger King that I've ever been to. I'd like to say that I've only been here once and had a terrible experience, but no. This is my local BK and I've been here about 10 times, and literally every time, I have regretted it. My order gets messed up, the employees don't care, and there seems to be zero management. Stay as far away from this Burger King as possible. Literally eat at any gas station before this trash factory. read more

Time to professionally destroy this establishment. This store should be closed, abandoned and demolished. A week ago i ordered a Bacon King, an OCS and a large Fiery Strawberry Sprite. To my surprise a small drink showed up. About 2 days later i did the exact same order; I texted the dasher asking him to make sure the drink is large. How do you mess this up? THEY SENT A COKE!!! Now Today i order a Bacon King sandwich only. See the picture below as this time I am LIVID!!! What Jackass do you have working here? What retard makes a BACON KING... ITS LITERALLY IN THE NAME: BACON, with NO BACON, NO CHEESE, NO KETCHUP, NO MAYO; Two dry patties and a soggy bun. All nicely wrapped up and sent out. And a manager actually allowed this to be sent out? A kid playing house could make a better sandwich than that! When i called, the idiot on the line, has nothing to say, no apology, no empathy, nothing. I will by God cause HAVOC for this place. You don't even deserve one star. Your employees don't need training they need to be babysat. This establishment is not even worth a smoldering turd. I WILL NEVER EVER BE BACK HERE. read more

I don't understand how a business can stay open when the help is so incompetent. I understand they're not making a lot of money but that's no reason to hire people who have absolutely no brains or common sense whatsoever. I waited and waited and waited to place my order for over 15 minutes with only one person in front of me and the cashier was so ridiculously unknowledgeable she basically just stood there and waited for a manager to come over and help her. With the 15 minutes of me waiting for customers walked out that were behind me and I finally walked out. read more

I'm a delivery driver. I was ignored in the lobby for 10-15 mins as half a dozen or more orders went through the drive through. After they asked the name of the order the proceeded to not prepare my order as more drive through orders were processed. Based on the scowling looks and general unfriendliness I can only assume racism or some other malicious motive for the behavior. I returned later in the night and went through the drive through where they flat out refused to take my order. I will not be taking deliveries from this location. This is not the only time I have received poor service but it was the most egregious. read more

This is the worst BK I've ever been to. Every time I've been there I watch them make my food and the food is cold, the cheese is never melted, and the staff could care less but first they would have to care. I was there today. 7.5.18, and I was the only person there at 8:00 am. The floors had so much great that I almost slipped and fell on multiple occasions, the tables were "clean" but I have never sat in a clean both that left marks on my body from my shin sticking to it and pulling. DO NOT EAT HERE. read more

Burger King - This is what the side of one their clean booths did to my arm. - Burgers Near Me - Pittsburgh, Pennsylvania

When you are in a hurry and a new BK opened up, you give it a try. This is a small BK with about 7 tables and a few counter seats at the window by the entrance. There was a short line but it moved fast and was surprised at how fast the food come out due to the number of people. The soda machine is one of the newer style that you can pick about 100 options. A nice new clean BK for a quick lunch. Just right! read more

Worst Burger King ever! Unacceptable the service! My order is always missing something! I love Burger King. I was so excited when they opened this one but i am always upset when i leave it. Even when it first opened and all the way up to now. read more

I'm happy that you think of vegans but what's the point of making a plant based burger if your going to cook it where you cook the rest of the burgers if we didn't care about cross contamination we would just order a regular burger in the first place. It's as simple as cooking the plant based burgers on a George forming grill $30 is all it cost but y'all rather take lawsuits. A $1 dish bucket from dollar tree to wash the dishes separately not that hard to do and this is common sense read more

This was a total waste of $10+ dollars. This business used to be well run but now it's terrible. The food was not cooked right. The dining room says it's open on both doors and to come on in and both doors are locked. The man taking my order giggled over the speaker after I said thanks. They didn't have even have Coca-Cola and they forgot to give me sauce. What a waste of time and money. Shame. read more

I dont give many 1* reviews, but this location was grossly understaffed. One person making sandwiches one person on drive thru, and a manager...its peak time on a saturday evening...7ish pm. Placed my order at 7:15, still waiting at just about 7:30. Disorganized, and having worked in this type of environment, it can get hectic, but 2 employees on a saturday night? Never would I ever do that. Whoever is doing the schedule needs a new job. No one working the register...some have walked out because they were not being waited on...just horrible service. Avoid this location. read more

Worse Burger King around. Dirty and disorganized. I've gone here twice, the drive thru takes about 20 minutes to get food. Went into store once and people where standing around complaining. I was told 30 minutes people had been waiting for food so I left. Not worth it. read more

This should not even be allowed to be called a Burger King or fast food. There is no one here on a Friday at 10am and I have waited 15 minutes. My expectations are low and this is so ridiculous. They need new management ASAP I live right up the street and keep trying to give it a chance but it is not worth it. read more

My actual rating is a minus 1. Was a decent BK when first opened, place clean, staff good, food good BK usual menu. Before the C19 panic the service, quality began tanking. Stopped dining inside, just did drive thru. Became consistently disappointed because my/our sandwiches were a sloppy mess. A few months ago did a drive thru pick up, went 1/2 mile home, ate. Within 2 hours we were both a bit ill, to be polite will just say we were both a miserable parody of a Pepto B advert. Stupidly we have gone back a few more times. Sadly have ended up with gippy tummies. Tonight spouse told "we ain't got no chicken club" so he pulled out of the order line and called me. OK, can they do the burger on grilled bread? So he got back into drive thru lane, ordered, grabbed & dashed home. I opened bag and found a sandwich kind of wrapped in paper. Rather reminded me of a gift a two year once gave me but at least she tried to wrap it with care. So the sandwich crap. A burger or something, with burnt edges slapped between 2 slices of soggy bread. So much for a BK burger that was supposed to be on grilled bread/toast. I'm not prudish but darn it I was not happy to get a naked sandwich. No cheese, nought. My mistake was to be not so shocked at the absurdity of it and a bit hungry, went ahead to eat about 1/2 of the disaster. I am not sure at this point what I regret the most. I could have taken a snap or two & posted a fun bit on FB and I missed the moment to do or just that the last year plus has been so wonky and absurd that I have become so jaded. Otherwise, my gut is churning again, and darn it, my own fault, real regret is for eating that slop. Must run. Looks like a long night ahead in the powder room. read more

This is probably the slowest Burger King I've ever been to. Staff was great, but they need more of them.

Honestly, I've been here 4 times and it's only actually only ever been open once. 1/4 times I've actually left with food. They randomly close whenever they want through the day. It's not like I'm coming at 11pm or 5am I'm going between the hours of 12pm-6pm so I don't get it. and the last time I went the employee was in the building crying trying to keep it together (same sis) but I just don't understand how this location is even still open. Never a car in the parking lot. When you do get your food on the rarity that it's open you will probably get bubble guts and end up with some food poisoning as I did. Avoid if you can. read more

Not the cleanest Burger King around but they were fairly quick about the order and the food was decent