To be brutally honest, I have been a loyal customer for a WHILE I almost come at least once a week…read moreno matter what time of the day and last night was probably the worst. We got to ordering which was great, got that set and done. Perfect, usual night, no. We then paid for the food, Cool. Which then at the take out window they have about a few cars waiting and she hands our food as usual and the drinks perfect. Get home and they forgot an entire 20 NUGGETS. So I drive my mad self over with my friend to explain what we haven't got and BROUGHT BACK everything. We pull up to the speaker and explain which then we pull up to the take out window and asks for my receipt. Okay, we search for a little then I had asked "what happens if we don't find the receipt?" Which, me as a loyal customer and would NEVER EVER LIE to any kind of establishment which I do work for a fast food restaurant so I FULLY understand food service. She had responded "we will have to see from there" SO YOU'RE TELLING ME I PAYED FOR MY FOOD WHICH I WILL NEVER GET. Uncalled for and I do understand the receipt aspect but what are we going to do, either I lose my money or I get my food. Never the less we found the receipt, which thank the Lord, I didn't wanna LOSE MY MONEY BECAUSE APPARENTLY I WOULD HAVE. Unbelievable. Sadly I must leave one star. Moral of the story, check the DANG BAGS BEFORE YOU HAND IT OUT! I do it, you are trained to do it, DO IT. And and a fast food worker, I fully understand rush hours and back to back cars, but no matter what, make sure the customer gets what they need and help them out. New update, just got food again and took about 20 minutes to get food and nuggets were put into box then thrown into bag, could have made the bag look nice

It's a chain,one of the biggest in the world. When you say fast food this is who is implied. Well,…read morenow that I've stated the obvious. This location still has an indoor play area for young children. Indoor clean. The food is as expected in taste and size. Exceptional, where? Parking lot is in poor condition and rough. Interior dated compared to the remodeled franchises to the West. (my base reference) Service is slow, from an entitled staff. No anticipation with only slight adjustments or efforts visibly made. Just passing things on. Much talking between employees and not about getting things done. It sort of reminds me of congress and the excuse, "That's above my pay grade." So, where is the meet up tonight? It must have been shift change but we were five deep at the counter. If your working on your heart attack and you gotta have a big mac this is the place to go but do you really need it? Yet sometimes the answer is yes anyways. Ah breakfast with the clown or is that clowns.

Rest area food is always way more expensive then it should be and it also never tastes as good as…read moreit's stand alone counterpart.....why? Well, that's a mystery. I stopped at this Checkers on Friday night for a quick dinner while heading to Queens. I haven't been to a Checkers in well over a year so it was a little treat. I ordered a bacon cheeseburger combo with fries and got some mozzarella sticks as well because it's a 7 hour drive and wanted to feel shame the rest of the way. The food didn't take all that long to come out and before you know it we were back on the road. The burger itself was pretty average and didn't leave much of a lasting impression, it served its purpose though. I'm a fan of the checkers fries and those were up to par. The mozzarella sticks which were called "monsterella sticks" wet slightly larger then a French fry and tasted about as good as eating uncooked cheese wrapped in bread......basically they were pretty bad. I'm not sure where the term "monster" comes from in describing small and undercooked mozzarella sticks but these are not something I would ever want to try eating again. Plus side, they do have ordering screens which gives you the ability to scan the menu and pick and choose what you want. Overall, this is a pretty typical fast food place in a rest area. Expect to pay way more then you should for good and get lackluster service.

The employees here also work in a nightclub as "Coat Checkers" so that's why they always look…read moretired. I'm secretly a fan of Checkers milkshakes, which friends tell me suck badly. Maybe I like that you can get a mini one for $2. I have no idea. The shakes at this location didn't do it for me. The prices are higher than at other Checkers. In the old days we thought that stopping at Pembroke Rest Stop was one of the highlights of going to Rochester. A few Checkers burgers and shakes later, we have realized we were wrong. Once the staple fast food of our trips to Florida, Checkers has infiltrated WNY, and so be it, given they are open until 3am or something ridiculous. This location, though, is not. Service, food, prices all not so good. Stick to the non-thruway locations. And if you have an attitude, Checkers it at the door.

The chicken was hot, juicy, crispy, I ate it as soon as I got in the car, I usually stop at this…read moreplace and get gas, and that is when I decided to try the chicken, I ended up getting whole wings and I ate everything before I made it home, it was just that good, the customer service was also great, so on my next trip to Niagara falls I will be stopping in there to get some more chicken

There chicken strips are huge and very crispy and delicious I have a friend who brings them to me…read moreat home and I have never been disappointed

Fresh clean interior. Our food was hot and tasty. Excellent service, as I seem to be unable to work…read morethe app.

It's exactly what you expect for fast food. I use the mobile app to gain rewards and the staff…read morealways has my food ready to go. Fresh hot food. The hot and spicy chicken sandwich with cheese is my favorite.

So I order a large coke and went through the drive thru! The serene was good and the drive thru was…read moreclean. The coke was awful ! It's not sweet and I am not sure if they change their lines either !!

McDonalds has a business plan that is virtually flawless. Besides the fact that I love all their…read morefood, I love that it's prepared quickly and efficiently. The staff I have always encountered has been nothing less than courteous, friendly and attentive-helpful. This location was nothing different. This location was a little smaller than I'm used to on Long Island bit that certainly did not slow down the flow of cars through the drive through. They were hopping busy and were actually bringing the food out to the cars and mobile ordering spots. This was no simple feat since it was a grand 18 degrees outside. Burger and fries were fresh and hot. The location, while small is all windows and very bright. The restaurant was very clean. The person behind the counter greeted me with a big hello and was very pleasant and courteous. These reviews don't change much from location to location and I would not expect it to. Everyone does their job and follows the procedures... This always makes for a pleasurable experience.

Love the food and the prices! My mom and I enjoyed going here on Friday for good music playing and…read moregood food and ice cream!

I'm glad to say that in 2026, The Hojack remains a solid grill and ice cream spot!…read more I brought my mom here for Mother's Day 2026 for dinner. We arrived around 5pm and the parking lot was packed, but we still managed to find a spot. The staff working here are young and courteous. After looking over the food menu, it didn't take long to reach the ordering window and place our dinner order. The Hojack accepts cash and credit cards, but there's an additional processing fee with credit cards. Mom secured a table for us while I stood by the other window, waiting for our order number to be called. There were several tables and they're all covered so that's very nice! For Mother's Day 2026, it was cool and windy, so we didn't stay once we finished eating. For dinner, mom ordered a turkey burger, no mayonnaise (this comes topped with lettuce, tomato, and mayonnaise), I ordered a crispy chicken sandwich with all the toppings (lettuce, tomato, mayonnaise), and we split a basket of fries. It took about 15 minutes before our food was ready, but everything was made-to-order, so it all was incredibly fresh and hot! Even though the food is basic, The Hojack does a great job! We were sad to see they weren't serving their ice cream nachos, so we decided to go elsewhere for dessert (plus we were freezing at this point haha). The Hojack is a no-frills spot, but they nail the grill/fryer basics! As the weather gets warmer, I see myself coming back for a cold, ice cream treat - Hopefully it'll be for some ice cream nachos!

This was my first time using the McDonald's app, and being a Boomer, you know that I had to go…read moreinside and talk to a 20-something year-old girl to help me through it. We were short for time, but I was thrilled to see my order came up rather quickly. However, none of the order was right. I confirmed by my receipt that I ordered a happy meal with apple slices and a toy. The meal came out in a spooky Halloween bucket with no toy. Seems like a minor thing but when you have a child who flips out because Someone didn't do their job, right, well IYKYK I also ordered two McChicken patty sandwiches with nothing on them. I confirmed multiple times on the app that I was only ordering a bare naked chicken patty on a roll. Did it come out correctly? Of course not! It was piled high with shredded lettuce and mayonnaise. This child would also not touch it. So back to the window I went, and the order was corrected immediately. The only saving grace is that they let me take home the two McChicken's which were made incorrectly. I do have someone at home that would eat them. I'm not impressed.

Today was my first time coming here. I came through the drive thru (around 10:15am) because I…read moreassumed they still had hash browns. They're currently offering a 2/$3 deal. I didn't get that but I should have. I got a #7 on their breakfast menu, which was the two sausage burritos meal. I chose a hash brown for the side and asked for a large orange juice. I had to pay an up charge. Orange juice isn't included as one of their breakfast meal drink options. You can only choose a coffee or a soft drink. Weird, right? Fast service and accurate meal. I was mostly pleased.

Whoever the bald male manager is needs to check his attitude with customers. We came through the…read moredrive thru, just wanting an ice water because we were thirsty and Mcdonalds has good ice water. We have never ever done that before and definitely not at this McDonalds. This cranky ass manager who is 40 and only has accomplished working at a fast food restaurant in his life, decides to lecture us on ordering something real and paying actual money because we were "clogging the system". Water is free for a reason. You cannot force us to buy unwanted food just because you aren't managing your store well enough to take 5 seconds and fill a cup with ice water. Don't be a jerk to strangers and maybe life would actually work out for you. By the way, we dumped out your water, lost 2 customers, and ruined our nights for no reason. I hope you feel like a fantastic person now that you took your attitude out on innocent strangers.

I would like to give a shout out to Miranda. I have been at the Geneseo McDonald's for lunch all…read moreweek and by day 2 she knew my voice and my order (which never changes). Geneseo McDondald's is always busy at the drive thru but everytime I pull up to the window I am greeted by a very cheerful Miranda and her wonderful customer service. Thank you to Miranda for making me smile when I head back to work. Ava

It's just another McDonald's. I tried the new slushees and they are so good…read more TIP: Did you know you can buy bagged ice at McDonald's???? Who would have know and it is the clear ice. This huge bag was only $1.59

Stopped at this travel plaza near the end of a full day of driving. I had read that their new…read morecrispy chicken sandwich was very good and thought I would give it another try since the first one I had didn't seem crispy at all. In fact it didn't seem like the sandwich for which the reviews had been written. They were rather busy with a dozen people waiting for their food. I ordered two crispy chicken sandwiches and they were ready in about twelve minutes, a bit longer than most fast food establishments. The sandwiches come in a foil pouch and were warm when I ate them. As I bit into the first sandwich it was difficult to avoid the spicy sauce dripping out as it was bathed in sauce. The sandwich was not at all crispy, was much more mushy. I would rate it a c- at best. It was very similar to the first sandwich I had tried some time ago, so it was the norm rather than a fluke. Needless to say I have no desire to ever have another.

Stopped in with a larger, family group after the Polar Express. The barmaid, and even a patron were…read morenice enough to gather up a few high tops and find a space for us. Everyone's food was good, my Rodeo burger was perfect, juicy, tasty and a healthy amount of fries! The barmaid was also the server and she was on point. Even though it's more a bar atmosphere, the place was clean, friendly, and they even had a few games to entertain my kids. I would recommend this place and look forward to returning the next time I'm in Medina.

This establishment has been a mainstay in Medina for many years. A relaxed atmosphere welcomes its…read moreregulars as well as the summer Medina visitor. My burger was flavorful and juicey. And there were no complaints with my couple IPAs. Our server (the bartender) was friendly and helpful. If I lived in Medina, I would have my own stool at the bar.