We went through the drive thru at Burger King in McGregor Texas on 5/12/2015 at around 7:30 maybe. We were the only car there. We have been going there for years and the speakers have been bad since 2006. We could barely understand what the person was saying. We made two orders a double Whopper with cheese and a whopper. Two large frys and a large milk shake. When we got to the window The young kid handed my wife a chocolate milk and asked," did you order a chocolate milk." She said,"I ordered a large milk shake". He brings us a very small shake and my wife looks at him and say "You have to be kidding, this looks like a child's shake." the young man just looked at her and smiled. He had dark hair and was young don't know if he was Spanish or white but whatever he was, he needs some training. Possibly a student. I do have to admire the young man for working. Maybe he was new. When we got home we found that they gave us small fry's after we asked for large, they did get the whopper and small coke right. I order a double whopper with cheese. Instead I received something with a hot jalapenos on it. I take medicine and eating those jalapenos with this medicine would not be good for me at all. All the years I have ordered this double whopper with cheese and never had jalapenos on it. We were the only customers in the drive thru and they still screwed up the order. I tried to call at 8:13 pm and again at 8:17 pm it rang and rang forever and no picked up the phone. Then at 7:30 this morning I called and it rang and again no one picked up. Maybe they were closed. I tried to make a statement about my experience to mybkexperience.com but there is no store number on the receipt nor is there the time when I was there. There was suppose to be a number at the bottom of the receipt but the kid tore it off too soon. I was finally able to get through to the manager this morning. Very nice young man. I told him just what I said here. He stated he hasn't been there that long. He asked me if the young man was Spanish, I told him I thought so but he may of not been. I told the manager that the speakers are lousy and he said, "they were worked on recently." He told me to come back in and that he would refund my money and cook the hamburger for me himself. I declined. I told him to keep the money. I also stated that I read some reviews about the BK there in McGregor and the two reviews weren't very good. Hopefully this young man will get Burger King on the right track. I doubt after this episode I will ever go back, I can't take a chance of being given the wrong type of food. I hope in the future that they do better and that they get those speakers fixed.
My advice is go inside and order and check your order when you get it. read more
