Me and my family had just came in like normal and ordered like normal but when our food arrived it wasn't even the right order and most of the burgers weren't made right, and the payment was off. My mother then went up to the cashier and js asked about it politely and the cashier system was also broken and the manager Heather had started to escalate a problem by yelling at my mother. As my mom still asked politely the manager Heather just kept yelling, and yelling. Then my mother then started to yell back out of frustration and to protect herself. The manager Heather then Screamed out "GO BACK TO YOUR STATE!!" And continued on with saying "GET OUT OF MY STORE!!" Also mention this lady is a full grown woman. Then my uncles came to try and help and Descalate the problem by calmly asking again. Meanwhile the manager just kept yelling. Then when it finally had calmed down and my mother then asks again and tries to get an understanding the manager Heather rescalates the problem and starts to yell and says "GET OUT OF MY STORE!!" Also mention that there were many kids in the restaurant. Some were below the age of 10. As a bystander this behavior especially from a full grown woman is embarrassing. She had no reason to yell. The vibes we just a no no after that. She as an adult needs to be better at her job. She had no reasons to yell at my mother. That just had ruined all of our days. Please fix this behavior, service, and the vibes of it. This was not deserved. This is a big issue. Please do fix this. I expect better from full grown adult peers. Nothing like this should happen. This should never happen again. I hope it never does happen ever again. read more

I waited 40 MINUTES for my order! I went through the drive-thru, payed for my meal, then I was asked to pull up. So I pulled out. Next time I know, cars behind me are getting their food in less than 5 seconds. I understand that some orders take longer than others, but when 30 minutes has passed, I entered the establishment myself. I went in there to make sure they didn't forget about me. I reminded them what my order was and went back to my car. At around the 40 minute mark, my food arrived shortly after I returned to my car, but the amount of time I waited as absolutely ridiculous considering that this is a "FAST-FOOD" restaurant (the word "fast" doesn't even exist in this Burger King title). I finally got the food, and I asked how the other cars got their food in 5 seconds while I had to wait for 40 minutes (and I arrived way earlier than those cars behind me did by the way). The guy who gave me the food said that they forgot about my order. After 15 minutes, he figured that they have already given it to me, but when he realized he was wrong (which is when I entered the establishment myself), he went on with it. I would give it 1 star if it wasn't for the kind man that was honest and apologetic for what had happened. He apologized sincerely and was honest about the workers forgetting about my order. Honestly though, I wasn't surprised at all; I was more-so thinking "A-ha! I knew it!" As for the food itself, it was good just like Burger King as a fast food joint. But this wait was ridiculous which is why I'm giving this Burger King such a low rating! I want Burger King to see this and find a way to fix that problem (a good start would be hiring more staff), and this is not the first time I've had to wait a ridiculously long time at this particular Burger King! read more

Sad-sad service, sad food, sad employees-this is a tourist town, and this is tourist time. This Burger King needs a whole lotta help if they plan on doing any kind of business this season. read more

Came in for breakfast during off season this morning. Food was good and came out quite fast. Friendly service and pretty empty inside and the best part there were no kids in here. read more

We were in the drive thru line for a half hour. When we got to the window and paid, we waited 10 minutes there. When we did get our food, they didn't even say sorry for the wait. read more

Best service and always having a smile on there face and the order was so fast I was impressed best burger ever and service ever

We went through the drive thru and we waited about 30+ minutes for 4 mobil orders the service was terrible it was raining outside and the girl didn't want to get wet the employer even though they pulled us forward would not recommended spending a dime here unless you wanna waste money read more

This Burger King truly made us feel like royalty. The spatula door handle really served up some smiles. The water adequately hydrated, but does not satisfry. Big sad. The abundance of free tourist materials was enjoyable, but the parking lot and bathroom layouts were significantly bewildering. The food. We loves the variety within the value menu. Our nuggets were well heated with a well appreciated crunch and we all found a sauce that we could call our own. The burger was very well wrapped and was overall a pleasant mouth experience. The real take away for us was the 10 nuggies for $1.50. Whoever set their prices is no chicken. read more

Burger King - A Royal Feast - Burgers Near Me - Lake Delton, Wisconsin

Let me check down the list of why they get such a low score... Cleanliness - the lobby is only partially open due to COVID-19, so you can come in to order only. Once you are inside, you are corralled to the front by tables that have been repositioned so that you dont try to sit inside the store. All of the interior garbage cans are hidden or in spots that you cannot get to. The garbage can outside was overflowing and people were stacking their garbage next to it. Friendliness - None! The cashier had the personality of a rock. Before I could finish ordering the first item she'd already be asking, "anything else?" That repeated over and over throughout our contact made me feel less than welcome. Also, later I wasnt given any napkins with our order (and there were none to grab in the store) so I attempted to summons the manager, whom was obviously actively attempting to avoid me as I motioned and stated "excuse me" increasingly loud while she just did her thing. Finally, with other customers also observing this, she acknowledges me and says, "what?" Service - aside from a complete lack of courtesy, we waited approximately 10 minutes for a Whopper w/cheese meal and two chicken nugget kids meals. Flat out horrible experience. Not that I go to WI Dells very often, but I certainly wont go back to Burger King next time I do. read more

This BK seemed clean. The cashier was trying to be funny but some things were not. Can I get a Whopper please? No, just kidding. The food was good and I don't have a specific complaint just a run of the mill BK. read more

Burger King - the counter and menus of the restaurant - Burgers Near Me - Lake Delton, Wisconsin

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"Where's my nugget?" Exclaimed Josh as he searches for the tenth nugget frantically. "It's there, right? There's two left!" Ashley said as she tried to count. "I haven't had a second one yet" Robbie stated as Liz agreed. "I guess there are only nine!!" Realized Ashley. It was the crown jewel of the bag, yet the only crowns we had left with were the ones on our heads... While lost in the sauce...Ashley was sent to the ranch, specifically buttermilk. Robbie dunked right into the BBQ while Liz and Josh zested in the zesty flavored viscous horseradish. The cheeseburger gave us no beef and mooed over our expectations. Our compliments to humble servants for a meal fit for kings. Love, Josh, Ashley, Robbie and Liz! read more

I was in line before they stopped serving breakfast the person in front of me took forever when I pulled up the window it was two minutes past breakfast and they argued with me and wouldn't let me order even though it wasn't my fault the guy took seven minutes to order in front of me. I had to sit behind him in the drive-through because I didn't order and you can't leave the drive-through unless you drive all the way through it they handed him breakfast which isn't fair. The lady manger is very rude with her high horse attitude. read more

Friendly, fast, food just what I expected, difficult to access and exit if using the exit towards wintergreen.

This is the worst fast food restaurant I have EVER ate at! If I could have gave this restaurant no stars I would have! The service was terrible and the food below average! YIKES! We had to go back 3 times to just get a drink, fry, and whopper! I do not recommend eating here! If you just ordered a drink they would find a way to mess it up! Wreck it Ralph couldn't have messed up worse! In fact fix it Felix wouldn't/can't fix it! Thanks! read more

Busy restaurant, good service. This is a stand alone restaurant, not part of a gas station. Logan took our order in a professional yet kind manner. We'll be back. read more

Burger king/ gas station. Filthy mess. People are nice but the location is dirty.

Nice people but inattentive...simple orders were managed to be messed up. Asked for a jr whopper meal..a jr wopper just the sandwich and a whopper just the sandwich...they left out one of the jr whoppers..because all they understood was a jr whopper meal and a reg. whoppper..ordered through drive thru..so had to drive back to request the missing one..also asked for no salt on fries...and got slightly salted fries...plus they forgot to include ketchup packets....im not one to judge but I can understand why perhaps the fast food industry is where they find themselves in... read more

Terrible service. This place is very slow. Not enough workers. And a hair in my daughter's chicken sandwich. One family was waiting about 15 minutes for an order that was wrong several times. Come on guys, get some quality people in here. I know it's fast food, but if you can't do it well, go home. And how do you not know how to make a chocolate sundae??? How can I give you no stars? read more

I have a place right down the road! I pulled in at 955 PM into drive thru waited 4 mins then they shut the lights off ! Brutal I drove thru to see the manager it looked like just sitting their ! I'm a customer you moron at least get on the speaker and say were closed! I will never go back and I will make sure all the dozens of people that visit dont go either. Culver's next door has much better food! Lazy people! read more

Extremely rude staff. Especially, Joy (manager). Tried ordering food thru drive thru and she was busy talking to her co-workers; she was laughing and completely ignoring me trying to place my order. I could hear her talking thru her headset. Pulled up to window and asked her name. She said "and why the hell ya need my name?" I finally got it out of her and told her she was unprofessional and rude. She said "whatever." I pulled away without completing transaction because of her attitude. Don't go here....! read more

This was the worst service I have ever received. The staff was extremely rude and used profanity multiple times during my order. In addition to that they refused to take my friends order! I advise not going to this place at all! This place should either get closed or have the staff removed entirely! read more