Retail needs to realize that customers standing in front of you need to be helped…read more I was standing in line and when it was my turn the employee looked at me and said "I am going to make the 5 sandwiches that came in on our app first" Ok - I walked out. NOTE - At that point there was no one behind me so starting my sandwich would not have been a big deal.

Food is great and healthy. Sometimes the meat is different then ordered like another reviewer said…read morebut overall it is good. Just don't be afraid to speak up when you see them get the wrong item.

If have to agree with Roy P. It's old, outdated and pretty filthy, ta boot. Still it has a small…read moretown charm. From the little booths to the long counter that was there when we were kids. We've had three visits so far this year and the food is not even mediocre. No flavour, no spice and no charm. Be real. It's closer to a greasy spoon than a $$$$ steakhouse. The woman up front tries her best. She's professional, but not very pleasant. She's also running the place by herself, from the customer's viewpoint, least wise. It's a nice old established burger joint, but to play up the Italian fare is a big stretch. I'll be updating this in a month. We haven't tried breakfast yet. 02/25

This was hands down the best breakfast I've ever had, i live in the lower peninsula and think about…read morethis place often even though I've only been once and that was back in October of last year. Servers were friendly and on top of everything, went with a group of 8 friends and we all talk about how great it was whenever we go to meet up for breakfast now, thanks you ruined other places for me lol.

So I placed an order online and the gentleman working the window said he had not got my order but I…read moreshowed him the receipt and he was still not wanting to give me my food. After a hostile few minutes of arguing he decided he would make my order. While waiting I also heard what sounded like a dog whining inside the establishment and when I went to get my food from the window I saw the dog inside the kitchen with all the food. How disgusting is that? Like yea I really want some dog hair in my food. No thanks.

I just want to scream to the WORLD PEOPLE THIS IS THE BEST DQ EVER!!!!! Every single time I have…read moreate here it has been amazing the best taste this is my 1# DQ to go to and i don't live anywhere close to it it's about 11/2 drive where I live and anytime I go to this town I gotta eat at DQ thanks for making this place to all the employees to the owner you doing it the best 1#

We had a very good meal! Our server was very personable and helpful! The restaurant was decorated…read morewith cool pictures from the past. The table shared the cheese curds. They were square, lightly breaded but very good. The broccoli cheese soup and side salad were also very good! I had the Chicken Formaggio - YUM. But after l the soup & some cheese curds I took most of it back to the hotel. Everyone else enjoyed their meals as well. One ordered dessert to go. She went with lava cake. They served it with cherry pie filling on top. The next day she said the cake was hard and dry. Only a tiny spot in the center was soft. The next time we stay in Hurley or Iron Mtn we will eat here again.

Very unique homey restaurant with incredible ambiance and old mining photos. Upscale! The fish fry…read morewas the best I ever had- a huge piece of haddock not at all greasy, coated in panko. Soup homemade. Onion rings excellent & not greasy. Too bad Hurley is so far away but when we go back to ski, this is first pick.

Absolute, Worst Drive-thru experience ever. I ordered my usual Sausage, Egg McMuffin and Med Diet…read moreCoke through the app. I love the app. I like my McMuffin with a folded egg, but the app does not give that option, so I always tell them at the order speaker, and they always respond, "no problem." Except for today, the gal says "I can't do that" to which I again let her know to tell them in the grill and they will do it. When I get to the window, and as she hands me my receipt, she says that "the manager said no, we can't do that. I handed the receipt back to her and said, "cancel my order." She calls the manager back and he angrily slams the window open and snarls, "Who placed this order, you or me?" I said I did and there's no option to substitute folded egg in the app." He replies, "You placed the order, that's what you get." and proceeds to slam the window shut. I wanted to get his name before pulling away so I tapped on the window, and He slammed the window open and says, "I used to be in law enforcement, and I can have you arrested for banging on my window." I asked for his name (Thomas, General Manager) then he yells at me to "get outta here." I did let him know that I was going to be filing a complaint.

It took 3 minutes plus to take my order in the drive thru. I did receive coupons for the…read moreinconvenience that expired on December 31, 2019. Not very useful since it is 2023.

Food is good, service excellent, price reasonable. Poor…read moremanagement, no one answers the phone, not open on completely random days with no advance notice. Unreliable. Really needs a complete cleaning top to bottom. The booths are dirty, worn and taped up. Ceiling tiles stained from water and dirty. And that's the stuff we can see!

Our meal of meatloaf with gravy was awful gravy was like a cup of paste the menu they brought us…read morewas so dirty you didn't want to touch it trying to pay to leave took forever mainly because the staff was too busy joking around to take our money plus the money of other people ahead of us waiting

geat place to get a burger or a fish sandwich at when you are hungry.variety of sodas and some…read moregreat deserts beats going to dq.

Mixed review. Cod meal delicious. Butter burger Yum. Now had a sandwich…read morewith old limp tomato and lettuce. Not crisp at all. Slipping a bit around the edges.

I hate to do this, from the past 4 experiences we are always either missing something, get tacos…read morewith smashed shells, or in general cold food. This last time they were rushing us through, and trying to get us out, i would understand if it was closing time but it was 3pm.. It sucks because it had potential (for a tbell) just needs better employees. Overall, I would say taco bell is better left as a Rhinelander or Merrill experience

If I could give 0 stars I would. To say the service was horrendous is an understatement. I waited 1…read moreand a half hours before finally getting a response on what what was wrong with the orders. I ordered the simplest items and people who got bigger orders who ordered after me were getting their food first. The wait caused me to miss my important flight and I never even got my food even though the cashier said it would be out soon. I could go on about how the lazy workers here didnt even try to help but I would have to write an full on essay on that itself and other issues I had with this location. Don't come here if you want your entire day to be ruined.

Good food, Decent menu, and good prices. Service is hit or miss. Seems like they are a bit…read moreunderstaffed. Are group hit the Iron horse twice but definitely would consider other options. No strong pull to go back but wouldn't complain if we did. If that makes sense.... Burgers are great!

This is the greatest place of all time. I had a burger with olives and homemade cream cheese. Need…read moreI say more. A MAZING