They should make all employees take a literacy test. Ordered 2 sausage, egg, and cheese croissants. Received 2 sausage, egg, and cheese biscuits. Seriously? How can you confuse a croissant with a biscuit? The biscuits were undercooked and the sausage tasted dry, like it had been sitting in the warmer for hours. These were just nasty! If I go back, I'll sit in the drive thru and open each item to confirm accuracy. Screw their speed-of-service clock. I know it's directly connected to management's pay bonus. Maybe they'll start teaching their people the right way to do things of it hits their pockets. read more

Decent place to get cheap burger if there is a 3 for $7 deal. Staff isn't overly friendly, but if the food is affordable it might be just as good as McDonald's. read more

I placed an order thru my mobile app And wasn't even told till after I got to window that the drink I ordered is out. They offered another drink but I didn't want another drink. I wanted the drink I ordered. They rudely told me to go to the app to request a refund. I was hoping for more guidance on how to do that but she literally told me to get out of their drive thru and shut the window on me. I have never been treated so badly. I am flabbergasted on how I was treated by the lady at the window and her manager, and will never be going back to that place. read more

They have improved some since the first time I was there I still feel like there is room for improvement but service is getting better as is the food prep. read more

Wow, this Burger King was so delicious, the people working there are super nice and the food was fresh and came out quick. I will definitely be coming back. read more

Didn't even get our food order in and the lady working the drive thru was rude and they were out of lots things and was totally rude . Couldn't even be nice and say sorry they were out of thing and smarted off wow . That lady needs a new job . read more

Loved one smiling gentleman who served me two days in a row. The chance of having impossible burger with a dollar deal is priceless. I've liked the double whopper here too. Kudos to this location - spacious, clean and considerate. Keep up the good work. read more

It's been 10 years since I ate at a Burger King and I thought I was doing a favor bringing my son and 2 of his friends in for their first time. When we walked in, there were only 2 customers in the store that had already ordered. We waited 8 minutes before anyone acknowledged our presence and then another 10 before we got our food. We then tried to find a clean table but there weren't any. All of that I can understand if you had just been slammed or were short staffed but the ridiculous amount of mustard on my Whopper was what got to me. It's your signature item...who messes that up? To be fair, I was given a free large fry for the long wait but if you're giving away free food to make up for all your errors...seems like a sinking ship. Will not go back. read more

This BK has really upped their game! Great service, clean, and everything I've ordered the last couple of months has been excellent! Tops the other fast food options in Cañon City anymore. McD's is a joke, Taco Bell, Sonic, Wendy's are good but BK tops them all! read more

I asked three times for no mayonnaise on my burger hoping she would repeat it back. She ignored me, handed me my food through the window and closed the window. There was extra mayonnaise on my burger. I was in too big a hurry to take it back so $7 wasted. read more

Worst!! BK I have ever been too. I will go to McDonald's from now on. The crackheads running the place are either too dumb to work there or just don't care. I've given them a chance a couple times and it's the same. SLOW drive through. HORRIBLE CLEANLINESS and the management obviously don't care a bit cause it doesn't change. Guess not even the owner cares because I wouldn't put up with this shiit!! Horrible place. read more

Everyone hates this Burger King, but it's amazing. I went to McDonald's earlier hoping for breakfast but after waiting in line and getting to the window they said THEY didn't have anymore breakfast, so we went here instead and got way more food than we needed to and it was cheaper than McDonald's and was way faster. 10/10 thanks guys! read more

Aug. 28. 3 cars in lot, 2 cars at drive thru. Went inside to get two cheeseburgers and fries. Two people ahead of me waiting. It rook me 15 minutes and 30 seconds to get two cheese burgers, which were laying in the chute since I arrived.(cold when I finally got them. I asked for my money back, and then they hustled to give me my food. I got hot fries because they started emptying other fries already packaged into the bin, and I said no way. The two people ahead of me were still waiting when I left. They take care of the drive through no matter what, before the customers inside, making such a long wait. There seemed to be a full crew, but they were all in slow motion. I thought they were slow on purpose. Quiet quitting? Never go there again. read more

Slow! And when we got back to Our hotel room, there was no ketchup, mustard, mayo or any kind of sauce on any of our sandwiches that have always come with condiments every other Burger King that I've ever been to in the entire country and even overseas! No napkins. No ketchup for the fries. No, we didn't ask for condiments because they're supposed to come on the sandwiches! Ruined Burger King for me for a while read more

I just waited 20 minutes in the drive-through for a unsweetened tea that tasted like mold like it been sitting there all freaking day it's now 8 o'clock and yeah not cool ...His excuse was I don't have any taste buds, so I wouldn't buy any food there...not even apologetic at all..! read more

Went to Burger King and I wanted a chicken parmesan sandwich, they said no mozzarella cheese, they won't send any very disapointed. Air was not working, very dirty, the restrooms were very bad. read more

People hates on this place so bad but I talked to some of the staff and this place is under new management. The customer service is about what you'd expect when life sucks. They accommodated my needs but not with a smile which is fine. They're just working. The facilities don't look too bad and I saw fresh soap in their sinks. So you know they're refilling their sinks to actually clean their dishes. I've got no complaints at all. I just wish these guys were paid more so they'd have the energy to be happier. read more

Inside the restaurant is hot like no AC is on and soda machine is not working but service is top notch. They made me a wrong burger which I noticed while I was eating and then they apologized and made the right burger. Young man who was making the burger even came out to handed to me in person with an apology. Very nice customer service which you don't really see at the fast food chains. read more

This Burger King is disaster. The dining area is trashed. There was a coke all over the floor that we told them about but they didn't bother to clean up. There were flys mating in the area where you order. The bathrooms were disgusting. Wish we hadn't come here. It looks like they need different management. read more

The last time we were here there was no air conditioning but they had portable coolers all over. Today still no AC, and no coolers. The service is very slow and the drink / machine condiment area is really dirty. read more

I have allergies to mayo. I had a coupon for two original chicken sandwiches and fries. I asked for no mayo add cheese. When I got home I saw they had put mayo on it then attempted to wipe it off like if I couldn't see it, it wouldn't be there. Thankfully they suck at removing the mayo so I saw enough and didn't bite into the sandwiches. Not happy at all. read more

Burger King - Enough mayo to kill and they suck at wiping it off - Burgers Near Me - Canon City, Colorado

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Ordered chicken club salad with ranch. Got a lettuce and tomato salad, no chicken, no fork, no dressing. How does one confuse a club salad with lettuce and tomato? read more

There was a video taken by a customer showing 2 enployees, one wzs working in a tank top, health violation, other employee eating fries out of customers bagged food. The 2 are still employed. read more

Make sure you check your coffee and your drinks before you leave Burger King got home and only 1/2 cup of coffee poured really pathetic since coffee doesn't cost that much service is very slow read more

Although the bar is notably low where Burger King restaurants are concerned the Burger King in Canon City, CO has got to be one of the worst on the planet. Everytime I go there I swear we will never return then few months later decide to give it a chance. The ineptitude of the management at this little restaurant borders on the bizarre. The staff is poorly trained and always struggles with the computer cash register and ordering system. There always appears to be an air of confusion and chaos behind the counter. This usually results in frequent mistakes on your order. Despite the fact that cheeseburgers are far more popular than hamburgers when you order a whopper or Whopper Jr. with cheese they always and I mean always forget to add the cheese. This is just one example of what goes on there. This burger King is definitely one you want to pass on by. read more

Canon City Colorado Burger King gets ZERO stars.. (I only selected 1 because it forces you to) and is horrible! Filthy, only 3 people working while the fourth is a filthy guy sitting on his ass in the back.. No cup lids, no ketchup, filth everywhere, inside and outside backed up.. people walking out due to the fact it took them 20 minutes just to take the order, and another 39 before it was done!!! Had I not already paid I would have walked out with the rest of your potential customers.. they screwed up a family's order next to us so the mother didn't eat her salad.. low carb diet.. so the put a burger in a tray slapped a tomato on it threw some lettuce over it and then squirted ketchup on it and sent it out.. Our fries were cold, chicken fries were hard n burned, and my mother's whopper had about a pound of cheese on it and half a bottle of ketchup!!! This isn't a employee problem. This is a management problem! These folks make good money for the simplest tasks!! And they want more? They can't even manage to make a damn burger let alone manage someone to do so!! CLOSE IT DOWN AND SELL IT !! Ever since the remodel here it has been shit and these lazy filthy managers don't care who they hire and when they do hire?? They obviously don't train them!! Very disappointed in Burger King Corporation for not following up on several complaints about this store! The filth in there was awful. I am sending the health department in tomorrow with pics of YOUR NASTY STORE!! read more

Attempted a breakfast drive thru breakfast order around 9am. Was informed after waiting 15 minutes in line that they had no breakfast items available because they "were out". I figured I would get a coffee since I was there and waited, but as I pulled up I noticed employees were not wearing face masks or gloves. I did not accept the coffee and left. 0 stars if possible. read more

It was hot inside because it was a hot day and their air conditioner was giving them some issues. But they made it up by providing great customer service. Everyone was courteous and friendly, and the food wasn't bad. It's always the people you interact counts the most. read more

First off, with all the lower reviews, the workers do the best job they can with little support from the owners/regional office, that includes having a full staff to work during rush/peak hours. . . picked up a carry out, when I arrived home, the whopper was some one elses special order, called in, the apologized and basically offered me another free meal on the phone. when back one week later, they were very friendly, very apologetic and offered to replace the full meal, I opted for just a replacement for my whopper, brought it home and it was damn good, again, sure there are some items that they could work on, but, given what corporate/regional gives them, there doing a good job. . . read more

We drove through Canon City on a road trip and stopped here for lunch and they were very busy. All 3 of us ordered chicken, the first fried chicken sandwich was brought out after a few minutes but the other two took close to 20 min. When we asked why it was taking so long, they said Whoppers are in higher demand so the chicken takes longer (which basically means we are lower on the totem pole. Almost 20 people were served before us and they ordered much after). Overall the employees were rude and had attitude with us and instead of doing something to make it up to us, they just ignored us. If you can fight the craving, eat somewhere else in Canon City, that is unless you just want a Whopper. read more

Ok I know it's a Burger King and some may be saying why post about that? Well this is a post about the worst BK in the United States! About a month ago I stopped in here for a quick bite to eat. I like fish sandwiches, but was tired of McDonalds so I decided to try Burger King. I have had there fish sandwich before and remembered how good it was, the only problem was it was in California where I had it. So I ordered the BK Fish to go and went. Got home and was so disappointed I had to take a picture of it. Next day I stopped by the Canon City Burger King and talked to the manager, I showed her what I ordered then showed her what I got, she just looked defeated. She said " you come back and I will make you a new one myself". Well a few weeks later and here I am just as disgusted as the last time. She was here and she did not make my new sandwich and when I asked about the lettuce I was told that's what we use here! I have taken a picture of there advertising fish sandwich and a picture of what I got. It's sad, so if your into trying terrible Yelp reviews then head on down to Canon City where I can guarantee you won't get it your way! There is a McDonalds just down the road. read more

Burger King - This is what I ordered the BK Fish sandwich - Burgers Near Me - Canon City, Colorado

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I would give a zero if I could. From the time we entered the drive thru, there was an excuse for everything that could NOT be done. We requested 3 separate orders and the associate asked us if we could group it into one. Finally, the associate agreed to three orders. The first order was not a problem, started with second order and was told we couldn't order a burger. Most people working overnights normally take lunch between 2-3am. It would be nice to know that there was one place to go where you didn't get an excuse as to why they couldn't serve you, especially when there are only two places to eat in this town after 11pm. read more

Terrible service. I recently moved here and went through the Drive-Thru twice...never again. The first time it took 35 minute (yes, I was tracking it) from the time I got in line to when I got my order. By the time I realized I might die in the line, there was no way to escape. To top it off, all I ordered was a frozen lemonade and they must have filled the drink when I ordered it and had it sitting at the window for 25 min (it took 10 min just to order) so it was no longer frozen. This was not obvious to the girl at the window and I had to ask for another. Today I thought I would try again, I had a breakfast coupon and thought I'd grab something on the way to work. I sat at the speaker for 5 min before someone even responded and then they greeted me and and told me they'd be with me in a minute. 5 minutes later I asked if anyone was going to help me and they started to take my order. I arrived at 10:25, just before breakfast ends and while I was sitting and waiting a guy came out and changed the menu board over to lunch. So when she took my order at 10:35 she tells me they aren't service breakfast anymore. Avoid this restaurant, plenty of other options in town. read more

Rude people horrible service and cant get orders right and drive thru like to talk to people like they are stupid

The lady working the drive thru tonight was awesome. We were exhausted from our long drive and hungry. She was pleasant and friendly and did a great job welcoming us to your beautiful city. read more

Okay, so they just spent hundreds of thousands of dollars remodeling the place so my son and I decided to go see the renovations. It was so horribly dirty in there I couldn't even finish my food. They have a new drink machine with a touch screen that has like 20 different options of soft drinks, but the only drink they had in-stock was sprite. The drain underneath the machine smelled like sewage, and upon a quick glance I saw that it had not been cleaned in probably 3 days...it was completely backed up with sitting water and all sorts of straw wrappers and misc things stuck in it. There wasn't any ketchup in the dispenser, nor any napkins. All of the tables were dirty, so I quickly pulled a wet-nap out of my purse and wiped one down for us. Our food didn't arrive for 25 minutes, and my little boys hamburger was so dried out he couldn't finish it. The outdoor trashcans were spilling over. Fast forward a month later, my husband wants a Whopper. I tried to tell him not to go because it was so gross. He brushed me off and said to get over it. Before we walked inside, the stench from the overflowing trashcan was so bad we could smell it from 20 yards away. Upon entering the resturaunt, there was a crushed up cigarette all over the first table..I'm talking tobacco everywhere and the filter was completely shredded. We started to walk up to the counter and yet again, the soft drink machine drain was backed up and smelled like sewage with wrappers and condiments everywhere. There were people angrily waiting for their food. We turned right around and walked out. read more

I've never had a good experience with this particular Burger King. I hadn't been there in over a year, but had a sudden whopper craving on my lunch break yesterday. The drive through took 20+ minutes to get through. Then come to find out, the prices are actually hired than posted on their drive-through board. read more

Like the review that was posted by Devin, I live in Canon and I have no luck with Burger King. However, I must disagree with you. Even the Whoppers taste like s***. I'm going to copy and paste my review that I put on Google+ Unfortunately, Even after their expensive remodel which was done recently, They still cannot get an order right. All I ask for is a whopper with cheese, no sauce, onions only. They can never get it right. Either they put everything on it, or nothing at all. The sad part is that i've been there four times and they still cannot get my order right. This morning I asked for a double crosannwich, I got some English muffin thing instead. I just got off the phone with the manager and he was very rude to me and would not give me a refund nor was he willing to make things right. Also, every time I go in the employees always are on their cell phones while I wait for them to stop texting so I can make my order. Yes your place looks amazing, However, Some big changes in your employment and management are needed to be able to thrive in this town. read more

I live nearby and stop in occasionally. Every. single. time. they get something wrong. Somehow, I keep forgetting how awful their service is. But they make sure to remind me. Every time, they get the order wrong or leave something out. Every time, it takes 20 minutes for an order (not talking 20 hamburgers--a couple meals.) And every time, the employees are in there goofing around. And somehow, their mistakes are always to their benefit. Last time, they forgot 2 of the 3 burritos. This time, I ordered a bacon & cheese whopper--got a bacon cheeseburger. I've had similar experiences at other locations, but this is the worst. I won't forget again. Done with BK. read more

This is the worst Burger King I've been to. And not once, but actually 3 times. I drive for my job and have forgotten how bad this place is until I actually get inside. I will not make that mistake again I was hoping the makeover would help but unfortunately it didn't. Slow, unfriendly service, cold and stale food, the place was unclean, flies everywhere. read more