Made an account purely out of spite for how bad this place is.
The last few times I've been to this place, I've had to wait horrendously long for my orders. As well as the ordering machines are almost always out of order. But this time it was too much. Me and my friends ordered some food, and I spent a whooping 45 minutes waiting for my order. And after my order was "finished", I was told that my chili cheese weren't done and that I would have to wait for them. I asked them if I had to pick them up myself or if they would bring it to me, and they said they would bring them to me. As for my burger, it was the soggiest, low-effort burger I've ever had from them. And my two friends told me their burgers were extremely dry.
After 10 minutes of waiting or so for my chili cheese, my friends were pestering me about just getting a refund and leaving, as we all were tired of spending this much time on a single order. I went up to the cashier, and had to wait for her to finish chatting with a customer who was a friend of hers about their hobbies and other nonsense unrelated to the job. When she finally had time to take care of customers, I asked them if they had made the chili cheese, and they then gave it to me and said "we forgot". And usually when you get this horrible service, it's expected to get at least some kind of apology and something to make up for it. Nope, nothing.
Needless to say, I'm never returning here. And if you reading this like to feel valued at all as a customer, I strongly discourage you from visiting here too. read more