I purchased two safes from Paul. One for myself, and one for a friend of mine. Paul appeared to honest person, and I trusted him. I have several dial safes, and I feel comfortable using them. The ones I received form Paul were a little different, these have four number combination. I was having some issues with his direction he had written down. So, I contacted Paul, he suggested to check out some videos online. Great got the sequence down, and bang, got one of them open. But the other one I just could get to work, I tried it some many times that I think I wore the dial out, several people tried to, with no luck. So, I contacted Paul. We went through some trouble shooting, but still nothing.
Paul Stated:
It worked fine for me so I won't be taking it back. You can drop by some time and I can show you how to dial and that's above and beyond.
Above and beyond? To help someone with something you sold them? That rubbed me the wrong way. I told him if it doesn't work, I didn't want it. I just want to make sure it worked.
Paul Stated:
No, it worked, everything was completely functional, I check everything
I told him this was BS!
Paul Stated:
No what's bs is you can't figure out a simple safe
So now He is insulting my intelligence, and the other people that tried to open this safe. I told him the I hope he didn't treat other customers like this. Told him to kept the money.
Paul Stated:
This has nothing to do with customers this was a personal matter. You had no respect for my time showing up 3 times for something that could have been handled in 1. You never asked about a walk through, that's not on me bud.
Yes, I went and look at the safe, to check them out. The second time I went there with a friend to see if that is what she wanted. Paid for the safe, was unable to take them with because we were on Motorcycles. So, I had to go back and get them later. Sorry that I inconvenience him. No I don't think I need a walk through, but he didn't offer either. read more