I doubt I'll ever give a dentist 5 stars, but McNitt's office comes close. All of the dental…read moreassistants are extremely nice, will always chat with me while I'm waiting (in the waiting room and dentist chair) and are gentle with my fragile teeth. I recently went with my terrified sister, and they kept her talking and distracted the entire time. It may just be me, but sometimes Dr. McNitt seems a little condescending about how I act (so what if I get a little chatty when I get nervous?), but that could also be because I'm gassed up. Regardless, of all the dentists I've been to, this is my favorite and I will return for my check-ups. They're also good at helping you utilize your insurance and working with your budget.

Wonderful and professional. Kind and caring staff. For being a patient that can be "difficult" I…read morehad a painless visit. I would definitely recommend Dr.Mcnitt and all his staff.

I've been coming here for years, and have always been very satisfied. The staff is friendly,…read moreloving, and professional! Plus the hugs are great!

Been going to Dr Larson for many years. Great dentist and wonderful staff. Would recommend him…read moreto anyone who needs a dentist

Superb!!! This is one of the best Dental practices in Rockford, IL. I have worked in Healthcare…read morefor over thirty years. Todays Healthcare has changed dramatically and in my opinion, finding a great Healthcare Professional is key to your over all health. One thing I believe most of us agree on today, is first impressions are always key to any establishment when walking through the door. When you walk through the front door here, you are instantly greeted by their very friendly, cheerful Receptionist. She instantly makes you feel welcome and not just another patient. The personable atmosphere is warm, inviting, pristine, and professional. Then you meet Dr. Baer and/or Dr. Mirza they are both exceptional!!! Dr. Baer gives you the impression of a long lost friend, she has a lifting and dynamic personality. Extremely intelligent, quick-witted, and very well educated in the field of dentistry. She makes you feel at home and explains everything to you, so that you understand It. Dr. Mirza is fantastic, I have never experienced the kind of skill he demonstrates anywhere in the past. The fear has always been about going to any dentist, " Will I feel any pain?" I have never felt any pain, or discomfort in the dentist chair here. He is extremely diligent, skilled, and professional. His Dental Assistant is also very good and studied. She is in cue with him every step of the way. My friends and family feel so blessed to have found such a wonderful Christian Family Dentistry. Thank you for all you do. Kimberly B.

Recently starting using this dentist office. Really enjoy my experiences so far. Have had cleaning…read moreand some further work by both the dentist and appreciate the gentle touch and kind interaction from all involved.

What a wonderful office! Dr. Anthony and her team are amazing! They are so friendly and…read moreknowledgeable. If you're looking for a new dentist this is the place to go!

Went for my regular cleaning today that is supposed to be covered 100%…read more But Burch Dental is all about the scams these days. Now they are charging PPE fees. Really? You need PPE to do your job and you are going to pass that on to me instead of negotiating it with the insurance companies? You already used PPE before COVID. But hey, nice way to keep screwing over patients. I'm not going back.

I would have given five stars but the office staff was so rude it was unbelievable. Both times, for…read morethe consult and the surgery she was rude. The doctor was quick and efficient, and did a good job working with my insurance.

Where do I even begin... I called to set up this…read moreappointment as they had pulled teeth on my left side and now I needed the right. Told them the teeth and they turned around and said some number I didn't even know that meant and I just repeated what I needed. I was told by the lady "that in order for your insurance to cover it we have to pull four". Ok no big deal, well day of my appointment I drive TWO HOURS to the office only to find out they messed up the order and were going to pull four bottom teeth and not two top and two bottom! How can an office be ok with pull two perfectly health teeth?!! The next day I called my insurance to asked a few question and asked if I needed to have four pulled to get then to cover it and this office fucking LIED!!!

Nothing but good things to say about Aspen Dental. Staff at the front desk was very professional,…read morethe facility really quiet and clean. Thank you Dr. Patel you are an amazing dentist, also hats off to Courtney for an amazing job when getting my dental cleaning done. I Definitely will commend this office to friends and family. Kindly, Marcos Lopez

In December, I called to confirm an upcoming appointment only to be told that I had been marked as…read morea "no call/no show" and that the appointment was canceled. This was surprising, as I have always communicated with the office when rescheduling. In September, I proactively rescheduled my Motto aligner checkup because I was traveling to California for my father's 70th birthday celebration. That call was handled without issue. Unexpectedly, my trip resulted in my family and me contracting COVID-19. We were quarantined for over a week and unable to attend the scheduled celebration. Upon returning home, I notified the office that I was still ill and could not attend the appointment. Again, I was told there was no problem and that I could call later to reschedule. However, when I contacted the office in late November, I encountered extremely rude service, was informed that I had been added to a "do not schedule" list, and was accused of missing multiple appointments, including alleged "no call/no shows." This was incorrect, and despite my attempts to clarify the situation and explain that I rescheduled responsibly, I was dismissed and told I could only request same-day appointments. Today, January 13th, I called to confirm a 7:00 AM appointment, as I never received a reminder. I was informed that it had once again been canceled for the same inaccurate reason. When I asked what missed appointments were being counted against me, the responses were inconsistent and unprofessional. I was told first that I had missed five appointments, then "several," and then six -- in a condescending tone. When I pressed for clarification, the branch manager hung up on me. I want to be clear: * I have never missed or rescheduled any of my gum-treatment appointments, all of which were scheduled at 7:00 AM. * The only appointments ever rescheduled were Motto aligner checkups -- and I always called in advance. * It is impossible to have six no-call/no-show events when I have not even had six total Motto appointments at this location. * The office has canceled my appointments without notifying me and has now blocked me from continuing care due to inaccurate records. I am currently dealing with gum issues that require ongoing treatment, and I have completed my Motto aligners. I now need follow-up care and information regarding next steps, including retainers. It is unacceptable that my dental health has been jeopardized due to inaccurate scheduling records, improper documentation, and disrespectful treatment by office staff and management.

I'm a 65 year old female & have been a patient for numerous years and have never had a complaint,…read moreuntil now. I'm giving the dentist a zero star review. I saw Dr Samuel on Tuesday due to having severe tooth pain. She referred me to an endodontist in Rockford. The endodontist she referred me to was great and I booked an appointment for Tuesday for a root canal. Unfortunately, I just found out on Friday after hours that they are not covered under my Medicare plan. If you have ever had severe tooth pain, you know how miserable it is! Don't expect the dentists at Machesney Park Family Dental to be sympathetic about your pain. She refused to call me in anything for pain. I've been in so much pain since last Monday and now I have to wait until this Monday to start all over again, trying to find an endodontist and somebody to help me out of this miserable pain.

This is my favorite dentist. Everyone is always very welcoming and treat you with respect. Any…read moreissues I have are always addressed and I am very comfortable coming here. I highly recommend.