Horrible customer service in general lost my clothes and told me it would be ready in two days but…read moreit took five days and when I went to go pick up all my clothes wasn't even there because they had misplaced my clothes at another location overall the worst place I have been at.

This os the 2nd time they lost my items 2 different occasions. No one shows any accountability…read more They refuse to reimburse for the clothes they misplaced. Oh they did say they did apologized

If you want miracles performed on your clothes, this is the place to go! I'm a messy eater and…read moredrinker (don't judge me), and they're basically like Houdini when it comes to making stains disappear. I honestly don't know how they do it. Turnaround is always quick, about 24 hours, and the staff are incredibly friendly. Parking is easy, which is always a bonus. The value is outstanding, especially compared to Tide Cleaners. I love supporting a great mom-and-pop business, and they'll definitely have my business for another 50 years!

Shady business. I had a shirt and apron dropped off at 10am. I called back and spoke to Santiago…read moreand requested I add a crease to my shirt. When I came back the next day, there was no crease. The owner told me I should of said it earlier and we can't look for your shirt after you drop it off to make modifications. I asked him do you outsource your work like some laundry places do. He said no. He didn't offer to even quickly crease the shirt for me as I would of waited since all work is done in house. Santiago the son needs to be retrained and the owner needs to stop protecting him as he was not part of the telephone conversation. Also he needs pricing posted somewhere. Shady business.

The guys just never disappoint. Quick, reliable. Top notch service…read more And polite and agreeable as the icing on the cake. I transferred from a repeat customer to a loyal one. Thanks, guys!

From the moment I called to inquire about services to drop off, I had exceptional service. Every…read moresingle employee there is amazing, kind, friendly, and they truly care about your items. They took extra care of my duvet since it was delicate and it came back perfectly. They came to my apartment for pickup and dropoff and shook my hand and had a smile. Made me feel so comfortable and taken care of through the entire process. I don't normally write reviews but I genuinely couldn't recommend them enough.

Clean facility. Helpful staff! Machines are plentiful and do a very good clean. Dryers are a bit…read moreslow. Comfortable

Friendly owners with a prompt turnaround. I believe the two Hispanic ladies up front own it and…read morethey are nice people. I brought 4 dresses (for my girlfriend), 2 Coat Suits, and a large winter coat. They were all ready the next day except the winter coat which took an extra day, so fast turnaround overall. $10/dress, $10/suits, $25/winter coat The only reason I am taking a star is because I've had similar service in the area for cheaper, but otherwise no complaints.

I needed a seamstress at the last minute and was referred to this place by a good friend of mine. I…read moretook the lady my dress at 7:30 am and she had it ready for me by 6 pm same day. So grateful cause my flight leaves the next morning and I really wanted to wear this dress! They did a great job on it as well and it wasn't too costly for the short notice ($25).

The owner, Cuong, told me they can clean silk, I dropped off a $1000 silk top and this cleaner…read moreabsolutely destroyed it. It was returned dull, rough, and crunchy. The silk top is irreparable. He apologized and said he'd reimburse me if I brought the receipt so I did, and then he refused to do so. Do not bring anything of value here. I'm beyond disappointed.

Great spot for a last minute bridesmaid dress hemming. Was able to drop off and pick up in ~36…read morehours, but I bet a 24-hour turnaround could also be possible given how efficiently they work. I have brought work pants here in the past and gotten them hemmed too. Pricing is a little pricier than I'd expected, hence the four stars, but everything else is great.

Upscale Cleaners in the Heights is conveniently located on North Shepherd, but overall my…read moreexperience was pretty average. The shop itself was surprisingly messy, with clothes all over the counter, and the whole place felt pretty disorganized. I was honestly a little surprised that I got back all the same clothes I dropped off! The cleaning itself was fine and I didn't have any major problems, but the prices seemed a little high for the overall experience. Nothing terrible happened, but between the clutter, lack of organization, and pricing, it's probably not a dry cleaner I'd go out of my way to recommend. Not the worst experience, but definitely not the best either.

I'm extremely disappointed with my experience here. I brought in an expensive, brand-new Bugatchi…read moredesigner button-down shirt specifically to have it professionally dry cleaned. When I received the shirt back, there were still stains on it, and two of the bottom buttons had been broken. This was a brand-new and very expensive shirt, and I trusted your business to properly care for it. Unfortunately, it was returned to me damaged and not properly cleaned. I would like to be reimbursed for the damage and the cost of replacing the buttons. Please have someone contact me as soon as possible to discuss how we can resolve this.

You are able to pay with Apple Pay (card or tap) and reload onto the reusable card for washing and…read moredrying. Different size loads. I wish there were more carts available though. What is convenient is that they offer folding/washing services for those to wish to use them. Despite the fact that the HVAC system is out for now, Gabriel was very helpful and connected fans for us to try and stay cool while you wash your clothes. Thank you for going the second mile despite the business's circumstances! 4-stars since A/C is out but 5-stars for Gabriel for his service.

Very nice Very clean location right off the frwy.I don't live in this area yet I have been coming…read moreto this location every Sunday morning for over a year, there is a nice young gentleman with glasses not sure of his name but he is very helpful and attentive. The dryers are awesome compared to most washateria's they always dry on the first attempt! Just wish people would stop stealing the baskets every time I come a few more are missing...nevertheless it's an awesome washateria!