Ok I love how this location is convenient for me !!! It's a good size gym and very clean. I've been to the Pasadena one, but Encino is way closer to me. This is why I had to come here!! Good experience for both locations. I will continue to try this location out and the Bunda studios but this location will be my go to mostly. The receptionist and instructors are amazing !!! They have good Spirits and help you throughout the way. It's no shaming here at all. They make you feel good and in class the workouts are capable of executing. It's not that easy but it's not that hard. You will feel really good after. I'm injured and they modify my techniques that are suitable for me. I had the pleasure of having Sidney, which was her last class. She was phenomenal and very patient and gets your form right! I love the darkness inside and the Eucalyptus cold towel they give you once you're done. That stair masters gets better and the strengthening. It is not easy but I still recommend Bunda to all!! The music is good as well!! Bomb playlists! You can validate your parking ticket and it's free!! It's right before McDonald's just in case you get lost (like me) lol easy parking! -Marshay D. read more

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This review is LONG overdue! I joined Bunda as a founding member and have been with Bunda Encino since the doors opened. I was in the end stages of an unhealthy long-term relationship and my stress relievers were comfort food and alcohol. I was at the heaviest weight I'd ever been in my life at 195 lbs. I had never heard of this program before but was intrigued by their "Backed by science" slogan. I did a lot of research into their program and submitted my contact request form.Day 1 (opening day) I showed up feeling excited, nervous, and scared a bit. I had not worked out in years, and did not know what I was in for. The program was HARD for someone like me who was now considered overweight and almost 200 lbs. I struggled on the stairmaster feeling like I couldn't keep up with the ladies next to me who were moving at a faster pace. I was out of breath feeling like I was going to collapse, and my form on the weight station was BAD. I had thoughts cross my mind that "this isn't for me", "I'm too out of shape for this", "this is for more advanced people", I felt like I mattered. The girl who was next to me that day, watched me struggle and turned to me and gave me guidance as I made the most common mistakes for a new Bundi. During the bridges, I was approached by a wonderful trainer who warmly corrected my form without making me feel inadequate or incompetent. That trainer, Bryan, has become someone I hold dearly and in very high regard. I was sore for about a week after that class. I felt like Bambi just born and learning how to stand. Little by little and without realizing it, this place started becoming an important part of my life. Fast forward 2 months, I did my first InBody assessment knowing NOTHING about body recomposition and still focused on getting to a certain weight. Bryan walked me through my results, goals, lifestyle, and changes I needed to implement in my eating habits. I learned so much about nutrition and macros and started transforming into a different person. 2 years later I have gone from 195 lbs to 134 lbs ONLY with the Bunda program and following the guidance of my trainers. I cannot give Bryan, Michael Khan, and Dallas enough credit and accolades for being the best and most patient trainers as this formerly overweight person transformed into the person I am today. I started going to Bunda for my physical appearance, and I continued because it has become necessary for my mental health and what I look forward to at the end of the day. I've made so many friends there, I've celebrated birthdays there, holidays, you name it. This place is NOT like your typical gyms; if you come to Bunda, you are serious about change, coachable, and are serious about being consistent. This change took me 2 years of sweat and discipline. If you are a new member, we will welcome you just like that lady next to me welcomed me on my first day. I wish I knew who she was but she will forever be a part of my journey. The few negative reviews you see on here are absolutely not a representation of what the community here is about. Many people have come and gone because they're more focused on taking selfies, making sure they don't sweat, looking cute, and having social hour on the stairmaster. This is not that place.To many of us, this is our sanctuary, our safe haven, our happiest place on earth. I cannot imagine my life without the team at BUNDA ENCINO in it. I am a self-proclaimed Bundaholic, and have zero plans on ever leaving. I've gone from someone who has never done one regular push up in her life, to for the first time EVER having the upper body strength to do pushups, and not the knees down kind. I am mindful of how I am eating and know the difference between eating mindfully and with purpose, versus starving and dieting. I don't deprive myself of anything, I enjoy food very much daily. I just know how to select options in a way that I didn't know before. This journey has not been without its challenges. I've had setbacks, I've gone backwards in my goals, I've cried over InBody assessment results because I lost half a pound of muscle mass (shout out to Bryan for talking me off the ledge that day). I've had days when I had so much on my mind that I was unable to concentrate during Bunda, and as much as I tried to hide it, Bryan knows me so well he approached and asked me what was wrong. I've had moments of complacency when I don't want to go heavier because it's too hard and Michael Khan called me out (THANK YOU). I've had moments of doubt when I didn't think I could go up a level on the stairs and Michael Luna took me up that level. I cannot recommend this place enough for breathing life back into me. The person I am today, would not be possible without the entire Bunda family. If you're ever in the 7 PM class, I'm the one on Stair 6. Please never be afraid to say hi, ask questions about anything, whether it's about class or my experience. Despite the lift aggression, I promise I don't bite! read more

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Bünda has become one of the best parts of my routine. My days genuinely do not feel complete unless I start them at Bünda with a kick-ass workout, big smiles and the most positive energy. From the moment you walk in, the staff and coaches make you feel so welcomed - everyone is warm, encouraging, beautiful inside & out and truly invested in creating an uplifting environment. One of my favorite things about Bünda is the amazing women I've met through classes (don't be disgruntled men - Bünda is for you too). There's such a strong sense of community and support that makes showing up easy and fun. The workouts are direct, effective and leave you feeling stronger every single time. It's more than just a fitness studio - it's a place filled with joy, strength, motivation and people cheering each other in. And honestly... who doesn't love the bonus of growing a bigger booty too? If you are reading this review - I encourage you to come join me at Bünda read more

The studio isn't that big, but it has everything you need. It's clean, organized, and the atmosphere feels really welcoming. I took my first class here and had a great experience--the instructor was friendly, and the class structure was easy to follow. I also loved that the towels had a nice, subtle scent. Those little details make the whole workout feel even better. Overall, it was a really positive first visit. read more

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I LOVE Bünda!! Such a great workout with half of the class on the stair master and the other half with weights. All the instructors and team members are fantastic!! read more

Bunda - Bünda - Gyms Near Me - Encino, California

Love taking classes at Bunda! Every time I leave drenched and feeling better than I came in. I would def recommend to anyone wanting to try! Helps with consistency. Everyone is so nice read more

Been consistently going to bunda Encino for well over a year now and I still love it! I'm doing a 8-week challenge right now and my coach is Dallas- I love her and she is so dedicated and always trying to help me even in terms of nutrition. Very supportive environment. I love all the current coaches especially Sydney, Michael and Dallas. It's a community and people are mostly nice! It's hard at first but once you get into it, it gets easier!! read more

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Having trained at many fitness studios, I can honestly say Bunda's programming is the most intentional and results-driven I've experienced. The trainers are passionate about education, building strength, and sustainable training habits. Parking is ample, space is clean, and staff are so friendly and helpful. If you're thinking about it, you gotta go! read more

I first experienced through ClassPass (they're no longer there) I knew after my first class I was going to want to come back. I wasn't sure if I would fit in. I was never a gym girl, didn't know how to use weights, and I had never really even been in a stair master. Everyone seemed to be so good. I however felt very supported in my first class. Dallas explained how to use everything to help me make sure my form was there. I left feeling really good. For me I could see my booty and body looked different for me. After that one class I was convinced and had to figure out a way to get a membership. I had have done a lot of different classes but this I knew was going to be the studio for me. I have now been going for almost 2 months. I don't think I'll ever be able to quit the program. I love it here I love the instructors I work with. I really enjoy coming here. A pair of jeans that wouldn't go over my thighs now are 2 buttons away. I do the unlimited package which includes a in body scan and some nutrition tips for success. Everyone is really involved in your journey and seeing you succeed. I go about 3/4 times a week. They do fun challenges currently in a June challenge and today was day 9 for me! I really encourage anyone who is trying to get in shape or lose weight or whatever your fitness goal is this place has really changed a lot for me. I'm super grateful for the support and caring team. Front desk is always super kind! I mean I really can't say enough kind things about this studio. read more

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Hey everyoneee! I've been coming to BUNDA for almost a year now, and it has truly been my safe space throughout my journey. I'm approaching two years of sobriety, and this place has played such an important role in my growth, both physically and mentally. The connections I've made with the instructors and the sense of community here have been beyond welcoming--who doesn't love an environment filled with strong and inspirational women?! This is coming from someone with intense gym anxiety. I have tried standard gyms over a handful of full of times and I unfortunately panic every time I step foot in one. I know no one is judging me at a gym, but god does my brain like to tell me that everybody is! I have NEVER felt that at Bunda, not even my first class. When I started at BUNDA, I didn't have much muscle, and my goal was simple: grow my bunda! The progress has been incredible. My muscle definition is off the charts, my body fat percentage is staying low, and my muscle mass has been increasing steadily every two weeks. I never imagined I'd find a place where I'd become obsessed with working out, but BUNDA has made that happen! It's worth every penny if you're serious about seeing real results. This is coming from a 22 year old living on my own in LA. I make it work because this place keeps me SANE haha! They do in-body testing to give you an accurate picture of where you're at, and from there, they help you craft a personalized meal plan and hold you accountable to show up for class. The transformations are real. My thighs have come so far, but the biggest surprise has been developing a strong, defined back--something I never thought I'd see in myself. I've included photos because... WHAT?! I swear...I did not look like this... A huge shoutout to Sydney, LOVE YOU GIRL and all the other amazing instructors. I have to give a special mention to Coach B. I started with him, and after over 50 classes, I can confidently say he's EXCEPTIONAL. He brings nothing but positive energy to every single session. Even when I'm barely able to walk after one of his infamous butt and legs days, I can't wait to do it again. Coach B has this magic where it feels like he's always having a great day--his vibe is contagious! I could go on and on about this place, but the bottom line is: I LOVE MY BUNDA FAM! read more

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I'm seriously obsessed with Bünda! The workouts are tough in the best way possible--you'll definitely leave sweaty, sore, and proud. The combo of strength training and stair master is genius and actually works. Every class feels super intentional and effective. The trainers are AMAZING--so knowledgeable and full of energy. They really care about helping you get stronger and better, and they're always correcting form and giving helpful tips without being intimidating. The vibe is super positive and motivating. One thing that really sets this place apart is how much they focus on more than just the workouts. They have an InBody machine to track your progress (body fat, muscle, all of it), and they actually go over the results with you. They even talk through macros and nutrition, which is so helpful if you're trying to reach specific goals. The Encino location is super clean, the music is always good, and the staff makes you feel really welcome. If you want killer workouts, great energy, and real support on your fitness journey--this is the place. read more

Been going here for a little over a year after my other gym closed. Mix of cardio (stairmaster) and weight training. Low impact, 6 rounds (3 on stairs, 3 on floor). Class is organized, full of positivity, and motivating. The trainers explain and educate which I appreciate. I get a consistently good workout every time. Coach B is phenomenal. So encouraging and brings his A game to every single class. He pushes me further than I think I can go and I am amazed at the progress I have made. Special shout out to my favorite coaches ... Oriella, Dallas, and Sydney! Definitely check this place out! read more

Writing this review as a proud Latina Women. I can't recommend Bunda Gym enough! From the moment you walk in, you feel the energy and positivity of the space. The trainers are not only knowledgeable but also incredibly motivating, ensuring that every class pushes you to be your best. Coach B is one of my favorites but shh.. Don't tell the rest because I love them all!! The workouts are thoughtfully structured, focusing on strength training and stair master in a way that delivers real results. Whether you're a fitness enthusiast or just starting out, the instructors make sure you feel comfortable while still challenging you to improve. The gym itself is clean, modern, and well-equipped, with great music and an uplifting vibe. Plus, the community here is supportive, friendly, and good energy. If you're looking for a place that combines effective workouts, top-notch trainers, and a fun, motivating environment, Bunda Gym is the place to be. Highly recommend it! read more

Such an awesome experience. I took my very first class and I love it. Definitely going back.

Bunda offers a perfect combination of workout intensity and community! The staff really makes a genuine effort to get to know their members. From a guy's perspective, it's easy to look at the stairmaster and think that this is a studio for ladies only. This is far from true! The studio actually has a core focus on strength training and offers a complete range of dumbbells going all the way up to 70lbs, which is accommodating for all fitness levels. I recently became a journey member and am truly enjoying this journey on becoming a hot dad! read more

My daughter took me here to try a class and I can only say good things. Everyone was so welcoming and I felt very comfortable during the workout. Even the trainer was attentive. It may seem a little intimidating at first, but the trainers really make you feel comfortable during the orientation - this class really is for all levels. read more

This weekend was their grand opening so I decided to what Yelp Eliters do, add them for all Great class with Coach Brian. Dallas, the studio manager, is super kind. Sundays are full body classes and throughout the week they have different classes. Apparently, Bunda allows for you to work out your booty and your whole body, based off science. Coach Brian was incredible. The full body workout consisted of weights and stair masters. The opening price is $179 if you don't sign up now, you'll miss their special. They had a massage therapist and Recover drinks for us. They also had eucalyptus towels to cool down and feel refreshed after your workout. There's parking at a lot but free validation. It's right next to McDonald's so idk if that's a gift and a curse if you like Mickey D's lol. Great session. read more

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I'll admit that for my first class, my girlfriend brought me there and I was initially skeptical of taking a class but it is as good as any workout you can get. I was doing a lot of high impact workouts like Boxing and I was looking for something that was easier on my joints but still difficult and mentally challenging. The team that Michael, Dallas, and Brian have put together are world class and the workout is always difficult. We forget that a lot of our fat burning and strength comes from our legs and they crush it for building leg strength. Their upper body classes are also Great, usually focusing on the most commonly used muscle groups. If you are a guy and are hesitant for any reason, I challenge you to go there for a week and you can judge for yourself. It's an addicting workout that leaves you feeling good with minimal wear and tear on your body while building real strength. read more

Bunda is hands down the best workout experience I've ever had! Each session is a perfect mix of strength training and cardio (stairmaster) that leaves you feeling like you've accomplished something major each class. On the plus side, the coaches at Bunda Encino are amazing and super encouraging. Not only are they motivating, but they also make you feel like you're part of the crew from day one. They genuinely care about your progress and are always there to give you that extra push when you need it. Since I started going last summer, I've seen a massive body transformation. A transformation I haven't been able to make happen anywhere else. I feel stronger, more confident and love the way I feel after every workout. The studio is also just the perfect vibe. If you're looking for a place where you get great results and an even better community, Bunda Encino is where it's at! read more

I love everything about Bunda Encino. Workouts are great , instructors are nice, helpful and knowledgeable. Would highly recommend to anyone wanting to try something different or incorporate with existing exercise program a few days a week to change it up - which is what I do. Thanks Bunda Encino! read more

Left to my own devices I wouldn't lift, even though I know it's an essential part of healthy aging - it's just hard to motivate myself and I don't know what I'm doing. Luckily I found Bunda Encino - super convenient and easy to access (free parking). The trainers are incredible - so kind and helpful, and they've taught me so much in terms of proper positioning to strength train safely. It's a KILLER full body work out every time, and it's even helped me break through some mental barriers in terms of what I'm actually able to accomplish. LOVE the community, the music, the vibes. Happy customer for a year - such a staple of my weekly routine. Love you Bunda!! read more

I can't rave enough about Bunda Encino. I landed on this studio in search of something that would keep me motivated and engaged. The studio checked all those boxes! From the trained instructors to the intense workouts, I come out of the classes feeling strong and challenged. I see a progression in strength and body composition since I started my journey a year ago. read more

Bunda has been life changing! I am so glad I found out about it after seeing an instagram ad. The changes and growth I've experienced both physically and mentally have been amazing. The coaches are awesome and the energy is always great. I'm definitely hooked :) read more

Found this studio through ClassPass. They will soon no longer be accepting ClassPass very soon. From all the studios I have tried, Bünda is my fave. Their staff and instructors have always been nice, friendly and also helpful. Their classes are challenging but keeps you motivated. I'll be buying classes from them soon. They have a parking lot and they also validate. Glad I found them. read more

Love love love this place!! So happy I found it. Dallas was so nice and made my friend and I feel welcomed right away. The instructor Natalia did a great job for glute camp! The place is very clean and organized. They have changing rooms and showers as well. read more

Bunda - Gyms Near Me - Encino, California

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I am such a big fan of Bunda. It's such a great workout - cardio and strength training. Yes, it can been hard but that's what I love about it. The trainers are excellent and what I really appreciate is that all trainers focus on correct form (unlike many other group classes I have tried). This ensures you get the most out of your workout without the risk of injury. If you're looking to up your workout and get in amazing shape. This is the place for you! read more

I joined Bunda at the beginning of an 8week challenge. I wanted a consistent workout that held me accountable and decided to try it for a few months to start. I love the inbody benchmarks to see progress. Numbers don't lie! At the end of the challenge I gained pounds of muscle, lost body fat and I feel stronger! If you want results and are willing to put in the work then Bunda is your place. read more

Absolutely LOVE this gym! The girlies at the front make you feel like you're at home every time you walk in the door. Not to mention, the classes kick my butt (my favorite is lower body days). Most of all, the community is what truly makes this gym one of a kind. read more

I have really enjoyed this gym since I started coming in November. I love that it's friendly and positive environment along with great tips from the trainer. I have also gotten feedback on form which has helped me a lot. I definitely recommend trying this gym out!!! read more

I've been attending Bunda now over a year and have their full time Journey Membership. I searched for a gym I liked on class pass for a long time and finally fell in love and committed to this gym. Here's why: - As a nurse who also has a degree in Exercise Science and is past certified fitness instructor- this place knows their stuff. There are no gimmicks, just pure good training. Trainers focus on form, diet, and how to improve your metabolism during exercise. -Trainers meet with you one on one after using their in-body machine which gives you a full body composition analysis. They go over all the details with you, ask you your goals, and tell you how to achieve them through diet and exercise tailored to you. -Classes are fun, challenging but definitely do-able. I used to kill myself doing HIIT classes and was exhausted outside of class. These classes give you a workout that is alsolow-impact so you don't feel like you're dying within the first 10 minutes. -You see results. Every person I've seen consistently going to this gym transforms. I can literally see the guys/girls who come in consistently look so much fitter over time. The community here is positive, bright, and inspiring. read more

I feel very fortunate to have stumbled across this studio. The instructors are absolutely wonderful, intentional with their instruction and always there to help you. Since staying consistent with the Bünda routine, I've seen amazing results. I come to this studio four times a week, Monday through Thursday, in the evenings. The fact that I willingly come after work speaks volumes. You're not just taking a class here, you're learning how to train your body effectively and efficiently. They actually teach you how to lift, focusing on intentional movement and progressive overload, all while respecting and accepting where you are in your fitness journey. This is the first time in my life I've found a place I genuinely don't want to leave. Is it hard? Yes. But it's so worth it. The community and the quality of teaching are truly priceless. read more

I can't say enough about how much I love Bunda. It really isn't just for women even though that seems to be the target demographic. I came in having the fear that this probably isn't for me but after doing a few arms & abs days plus a couple total body workout days, I'm so hooked. The classes work your butt off, no pun intended, and the trainers ensure you do not overexert your body while also making sure your form is correct. I've had 3 different group trainers and each have been fantastic. I'm sure they're all amazing but definitely gotta give a shoutout to Oriella. Oriella persuaded me to commit to the monthly membership and now I come here four days a week. She's motivational, explains things where she makes sure we understand why things have to be done certain ways, and has me convinced she genuinely wants me to achieve my goals. However, be prepared, she is going to push you to try your hardest. Although her title is a fitness trainer, she gives off the aura of also being a coach and I don't want to let my coach down. I recommend this place for anyone that simply wants to have a better body. read more

I started going to Bunda in Encino via classpass but very quickly became OBSESSED and started upgrading to packs of classes and I probably will end up being a member. The workout is great, you definitely work up a sweat but it doesn't feel impossible. I love the trainers they give such thorough and really top tier instruction. I've never been to a fitness class where I felt like I was getting instruction from a personal trainer about my form with tips and tricks for how to see results. The studio itself is so cute, clean and bonus has showers and free parking! I love the little touches like a nice refreshing cool towel at the end of the workout. Definitely recommend for your new workout obsession. read more

I've been attending Bünda for about 8 months now. I love how my mind, body, and mood has improved. I have so much energy and my clothes a is firing so well. My full body is toning up so well. Thank you Bünda read more

I love Bünda's workouts. I always have loved strength training but the emphasis on form really got me. Ive had personal trainers, done other group fitness classes. I'd say I have a solid amount of body awareness, but my form has never been better than when I'm at Bünda. Love my coaches there! Also they validate parking which is a plus read more

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AVOID this location, studio city and Pasadena! Bunda is an amazing workout, but these locations are owned by a couple who does not believe in your bodily autonomy, and thinks showing up gives them "implied consent" to touch your body! YUCK. In back and forth emails where I tried to inform them that owner Michael's amount of unannounced touches in class was inappropriate, owners Michael and Dallas refused to take ownership and tried to blame me for "limited body awareness" lol! I watched Michael touch every student in class, something I've never seen with other trainers at this location or any other workout studio in Los Angeles. They do not follow industry standard protocol of verbal cue, demonstration, ASK for consent. They are going to respond to my review by saying that what they do is normal and then they will try to blame me for my "poor form" but don't be fooled. (For what it's worth I work out 4 to 5 days a week and I am a lifelong athlete, so this is a control issue, not a " Form" issue.) DIRECT quote from owner Dallas's email: Explicit consent is not required and the onus is on the participant to address this with the instructor if they feel uncomfortable with tactile cues... it would be awkward and impractical to demand explicit consent for manual adjustments/corrections in an open group setting. Awkward and impractical? Except that literally EVERY other studio and teacher, even at this location, manages to do it except for the owner Michael?? Do not support people who victim blame or demand that participants have to make a safe space for themselves. Especially in a largely female space, SHAME on them. Support other bunda studios instead! Woodland Hills, weho, Westlake, Samo or Glendale! Now I see why other 1 star reviews noted how condescending they are at the studio. They were so right. read more

Bunda - Defensive and completely unable to take ownership professionally. - Gyms Near Me - Encino, California

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My experience started well with Bunda Encino only when I signed up for their full membership. I did so for 90 days thereafter decided to not continue my membership because it is pretty costly at $199 a month. Although, they have a cheaper option you end up paying more a class then if you just paid $199 a month. I found them on ClassPass as I thought it would be a little less expensive at $80 a month and I can attend here an there. Recently, Bunda stopped being a part of Classpass and nearing the date they informed they would be discontinuing ClassPass so I went to my last class at Bunda where the trainer Bryan Beal said "We don't need ClassPass and we don't need them at Bunda because we are better" this was said in a setting with members with class about to start. Not caring if it made anyone feel belittled by his comment and so what if ClassPass was being used it was money going into their business. Fast forward, I was recommending them to people I knew and one of my good friends joined with the full membership. Part of that membership includes 5 passes a month to take a friend. My friend told me to go with her since she didn't have other friends that wanted to go. The staff tracked how many times she brought me and told my friend that they noticed I would come with her frequently. They told her I couldn't go any more as a friend on her free pass and if I wanted to come in I had to get a membership. This was what has ended any interest with joining Bunda at any location. Not only did I feel coerced into getting membership but some of their staff make you feel as if they are superior to you. As a privately owned business you'd think they would understand the effect of their behavior and actions taken. I understand it's a business but what a way to lose it is how I see it. Hope the business owners and staff humble themselves. In the meantime I'll take my business elsewhere! read more

Bunda - Encino is absolutely wonderful! After my engagement late last year, I knew I wanted to take my health more seriously and get into wedding shape. I had a few friends who had taken Bunda classes in the past and once I saw one was opening up in the neighborhood I knew it was time to give them a shot. I'm so happy I did! Everyone has been so supportive and kind. It had been years since I stepped into a gym and never once have I felt out of place or like I'm being judged. I love the consistency of movements in each class, but the variety I get with each trainer! The facility is clean, parking is easy (& free!), & the staff are friendly & incredibly helpful. I'm coming up on my 40th class and can't wait to continue on my fitness journey with Bunda - Encino! read more

I've been a member of multiple gyms but, I've got to admit, Bunda has got to be my favorite of them all! It could be the fact that the gym is huge, has many amenities or is brand spanking, squeaky clean new... but I think it really has to do with the coaches and the actual classes. I've been coming almost everyday for about a month now and while I may not see a difference (yet), I definitely feel a difference. They really inspire you to move out of your comfort zone (safely) and lift heavier than you never thought you could possibly do. I've been out of the gym for several months so I didn't expect to go past the 15 or 20 dumbbells so soon! We truly deny ourselves of our capabilities but here, they really cast your doubts. I've tried a class with each of the coaches and they are all extremely helpful and knowledgeable. I like how they're consistent and similar in the way that they teach so I'm not worried about having to pick a class based on who's coaching. Congrats on the opening and looking forward to finally getting back into shape. read more

I invited a friend to try my Encino Bunda location. She drove 20 miles to come. We arrived 5 minutes ahead of class and the front was packed. By the time we checked in, a gentlemen informed us since this was her first time at this location, she had to arrive 15 mins prior. Although signing the waiver would have taken a minute and she did not need to be shown how to use equipment, he did not show any care and denied access. Other locations are more friendly and accommodating. I will never recommend this location again. UPDATE ... response to your very condescending reply......................................Yes I understand policy but I also understand humanity and your reply shows you don't. We didn't cause a scene and we left. We respected the decision. I simply based my review on our experience. Life happens and while we all wish we could arrive somewhere 30 mins in advance, folks have children, full lives, and deal with traffic. At my job I try to be flexible and she didn't need a tutorial on equipment. But thank you for your reply . Your response reinforces your lack of care. No hate just honesty! I will attend the other locations who have been gracious when someone can't arrive 30 mins before class. Thanks for the response. Take care and all love. read more