Can I do negative stars? I am from the USA and obtained a Work and Holiday Visa to come to Australia. I went through BUNAC because I heard they would help with getting settled and finding contacts. I don't know where to begin in describing the complete opposite of assistance that I obtained from BUNAC. First and foremost, they insisted that I purchase insurance through Seven Corners Compass Benefits, insisting that my current Blue Cross Blue Shield insurance coverage would not cover me in Australia despite the fact that I checked with the Wellmark company and they assured me that I would be okay. BUNAC simply would not let me travel to Australia through their company without the Seven Corners insurance. So I got the insurance as they insisted, paying over $600 for it. While in Australia, I injured my back at work and consequently had several medical bills. I sent my claims to Seven Corners but because I had my own insurance (Blue Cross Blue Shield), they refused to reimburse me. Thanks BUNAC.
Next issue was that some of our group was going to Australia after we spent a week in Fiji, but half the group had New Zealand as their final destination. We stopped at New Zealand to drop off half our group, but unfortunately for those of us continuing to Australia, BUNAC neglected to check our bags when they booked our tickets. So we ran all over the Auckland airport trying to check multiple bags for hundreds of dollars when we had previously been assured that all our flights and baggage had been booked for us.
Additionally, upon arriving to Australia our group was instructed to go to a Work and Holiday office so that we could have our initial meeting in which we were to received information, phone cards, and assistance with setting up bank accounts. We went to the Work and Holiday office in Sydney. The office was upstairs above a grocery store, so we went to go up the stairs to enter the office...we came to find out that it was a public holiday and both the office AND the grocery store were closed and so alarm systems went off. Minutes later we heard sirens and the police were coming down the street. We ran out of there as quick as we could and never looked back.
Needless to say, BUNAC was the least helpful service I have ever enlisted. I wasted money, time, and nearly got arrested. I would not recommend this organization to anyone. At the end of the day, I paid a lot of money to receive assistance that left me worse off than what I would have been on my own. read more