I was in a pinch having a check engine light come up as I left the outer banks heading back to DC…read moreand nobody was open on a Saturday morning but them. I gave them the car and they thought they knew what the problem was and that it would only take an hour, but when they found they were wrong they continued working at finding the solution and ended up staying almost two hours after they were supposed to close so that I could return home that day. On top of that the people were genuine and friendly and it came at a very reasonable price.

This place is nasty , very nasty . The grease on the floor has to be at least an inch thick I…read morecannot leave my car here and get work done I'm gonna find somewhere else these people might be good at what they do I have no idea I will not be giving them the opportunity to find out they don't look like they take pride in anything

These guys are beyond professional. Great service and reliable work. They kept me up to date on…read moreevery portion of work I had done on my 2017 F150. In my honest opinion as a consumer, this is a business that has my respect and good faith in their work and word. Check them out the next time your vehicle needs some TLC

The repair was a quick money grab. Over charged for the part. Think long term not short term...read more

I cannot recommend this shop enough! From the moment I walked in, the team was completely honest,…read moretransparent, and welcoming. They diagnosed my car quickly, explained everything in plain English without any high-pressure sales pitches, and got the repair done right and on time. Fair pricing, great communication, and real peace of mind. This is my new go-to spot for all my automotive needs! They will definitely find a way to help you out

This place is a complete and utter disaster. Avoid this place at all costs! I had my car lock…read more"fixed" here. The lock completely broke after just 2 weeks. The owner didn't respond to my calls or messages for a month. And he refused to provide any sort of refund. He was also really rude to me. He said he would fight any sort of dispute that I file and he got very defensive instead of just being a good guy. Avoid this place.

Brought my car in because I could see oil around the valve cover gasket. Asked them to look it over…read moreand verify. They charged me $30 to look at t and provided an a free vehicle look over on other things. They let me know that it was indeed leaking and found an additional leak. They sent me a quote and I was flabbergasted at the price. The first original leak repair was quoted for $2,700. They did find another leak that would cost me an additional $1500 to repair . Way more than I was planning. I talked to a gearhead at my work and he said absolutely do not pay that. He said they do this to women, unfortunately. I talked to two other local shops who quoted me for everything on the original repair for $800 and $1100. Those quotes were for everything 17th Street was going to do for $2,700. I hate that companies do this. The icing on the cake was that when I drove my car home, I popped the hood and they didn't even attach the cover to the motor. It was just laying cockeyed on the top. It makes me question what else they didn't reinstall after looking over my car.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

Brought my truck to Willowwood Service Center for a state inspection and specifically told them…read morethere was a loud metal-on-metal clanking sound coming from the rear whenever I went over bumps. I wasn't vague about it -- I clearly explained the issue and expected at least a basic attempt to identify it. The truck passed inspection, I was charged (including an extra fee for using a debit card), and I was told they couldn't find the noise. After moving out of state and getting the truck inspected again, the problem was identified almost immediately: a bad sway bar bushing causing the rear suspension to rattle around. Obvious enough that another shop spotted it right away. So I'm left wondering: how does a shop performing a state inspection miss a suspension issue I specifically pointed out, involving a loud metal-on-metal clank, and then charge extra on top of it? If you bring your vehicle here with an actual problem, you may want a second opinion.

Welcome Mays chasers…read more. Anyone with a car past 1970 beware. Went in for state inspection with no warning lights, no squeaking noises, or anything. Left out the door with tire pressure warning lights, light bulbs not working and brakes squealing. Brought it back the next day, they claimed the car was too advanced for their knowledge. Almost 60 bucks to replace a light bulb and charged triple the price of brake pads to replace them. Lastly they charge a 3% fee on all card transactions and they don't accept American Express cards. Will definitely not return there again.

So, when I went here, in January of 2020, it was under different management. They did a job on my…read moretransmission. Replaced the flywheel & clutch but did not replace a bearing that was a part of the repair. 3k miles later, the truck began giving trouble again. Difficulty shifting. I took it to a mechanic where I live (FL), and got the shifter fixed. $800 job. that was fixed but the shifting issues came back almost immediately, and this time accompanied by a chirping sound. I took the truck back & my mechanic asked more questions about the work I'd gotten done. I hadn't owned a car in the last 10 years so I didn't know anything. He encouraged me to call them and find out what kind of work was done so they could see if it was related to that and if there was a warranty on it. I called and got a rude person who made sure to tell me that they aren't the same ownership "so WEEE didn't do any work on the truck," she said. I asked if she could get me the information, she put me on hold for 10 minutes, then we got... disconnected. I called right back and got somebody much nicer, who told me what work they did, but was unable to email me any of the information and I guess also unable to find somebody who could do so for her. My mechanic had to call them to get them to send along the information we needed. Turns out all the issues were from the shoddy first job. Great. Better still, it would be covered by the warranty. Turns out labor there was like $300 cheaper than the place I go to now, so I'm not saying you get what you pay for. More that Precise offers a good value when they do the job well (new management, so maybe they do) I understand new ownership means that's not their fault. I am giving 2 stars instead of 1 because they didn't do the shoddy work. They just wouldn't help me at all when I needed them to. My truck is running great now, so I hope you find a mechanic as good as the one I have now. Maybe it's Precise. I don't know.

Would highly recommend! My car had been shaking for months when I drive and they took the time to…read morefind the defective part, order, and replace it; my car runs great now. The price was fair, everyone was super polite, and Don was so kind!! I really got honest and genuine vibes. Thank you all, I will definitely be back!!

The quality of service and professionalism will always bring me back. The owner was prompt,…read moreresponsive, and sent me details and pictures of the work he completed. I am confident in the team's ability to repair and inspect my vehicle. Vehicles will always require maintenance, and this shop values its customers! Thank you!!

I used this company for years. They were great in ever respect and each employee I came to know…read morefrom grandparents to grandchildren. They were wonderful with every car I had through the years. I would recommend highly. JEAN WHITE

So I came in for a simple replacements for my state inspection, I have a 2011 scion tC , with a…read morefactory built taillight system that's closed for one led bulb because it's an optional feature for aftermarket installation. I know that and the car had been running and passing inspection since it was built. This auto repair shop saw a lady with out of state plates and maybe believed I didn't know anything about my car or wasn't instructed about cars, told me my whole passenger side tail light needed replacing. There's absolutely nothing wrong with the housing . Thing is Im aware about scions and I know that if it didn't come from the factory and the car has passed many times in the USA before then it's optional. I just needed to pass inspection in Virginia. I refused the offer, they got argumentative almost offended. I thanked them for their service of changing my other lights that's out and came back to my car to find a rejected sticker inside my windshield. Then I noticed a big scratch on the inside of my trunks plastic where the taillight housing is- hmmm. So basically if I don't let them rake me over the coals I get a rejection sticker huh and damage? I changed my own taillights later on and passed inspection the next day! No thank you.

I highly recommend!!!!!!They are very honest and explain in detail the issue. Most of the time when…read moreI go to auto shops it's intimidating but here they are friendly and welcoming. I bring all my vehicles here.