My entire family - three grown children, their families, and me - all use this branch now to…read moreprepare out taxes. Some are more complicated than others, partial business owners, self-employed, etc. but Townsend is always great to deal with and takes the sting out of tax season. We will never use online services or the big national tax services again and will ever try to do our own again!

I've been using the Duluth branch for over 40 years! There are great people here to insure you get…read morethe largest refund possible, and that your taxes are filed correctly! Ms. Carol has been taking good care of me for about the last 10 years now. I've tried other tax companies, but my loyalty is with Townsend Tax!!

Quick and efficient service! Highly recommend. We will be working with Denise for all our tax needs…read moregoing forward.

Super quick response to inquiry on line. Got my EIN very fast. Answered questions and provided…read morefriendly, professional tax advice in follow up call. Highly recommend Denise!

Ms. King is great! She takes care of everything in a very timely manner & we never have to worry…read moreabout our accounting or book keeping because we know that with her we are in good hands! The staff is great & always so friendly! Absolutely recommend!

Shannon is the best thing to happen to my income taxes since the Earned Income Credit! I went in…read moretoday for the first time on the strength of the other 5-star reviews. They were spot on! I needed to file for a previous year and had been putting it off for far too long. I went in with my documents and Shannon worked her magic. I walked in afraid of what I was going to have to pay and walked out with my taxes filed and accepted and with a refund!! She asked all the right questions to assess my situation and I have no doubt she found my biggest refund for a very reasonable price. I was so thoroughly pleased and impressed with her that I scheduled another appointment next week for the other tax year I have to complete. I will only go to Shannon and I'm bringing everyone in my family, too!!!

I had a question about a matter that no one seemed to know the answer to involving inheriting my…read moreparents' house in another state under a law that state has that Georgia does not (not a simple will, see "Tennessee Life-Estate Law.") I called an accountant in that state I'd been referred to but five calls all went to voice mail and two messages weren't returned, so I decided to look locally and called these folks. Thompson was VERY knowledgeable and gave me all the info I needed to know on the phone. I offered to pay, of course. People in fields like this are selling knowledge and as basically a knowledge worker myself (network engineer) I told him I'd be glad to pay his fee because "I don't work for free and don't expect you to." He laughed but refused any payment though we probably talked for 10-15 minutes, just asked to maybe use them for my taxes next year. You can't beat that.

Went and got my taxes done, and I must say, this will be the place who does my taxes from now on…read more Thompson was great, he was patient, he answered any questions I had. Even told me some stuff I didn't know. I will be returning. So, if you're looking for a safe and reliable place to file taxes, if you haven't already , I recommend this place. Call first before you go to make an appointment.

I would give Duluth Tax & Accounting 10 stars because it was an excellent experience, as far as…read morepaying taxes goes. Stephen is very knowledgeable, personable, and patient. I highly recommend working with him!

I was hesitant hiring someone out-of-state to do my taxes, but so far, so good. My return is…read morelooking is looking great and he's answered all my questions. Can't ask for more. Happy customer!

I am a fan and very impressed. I just made a change in Accountants after 20 years and I could not…read morebe happier. I am so pleased with Roe CPA that I have asked them to handle my payroll as well. I find John Charles to be professional and knowledgeable. I would recommend him highly especially for small business like mine. As I said I am A FAN

May I leave 10 stars please?…read more I was having a tax crisis, because I moved from CA to GA and had no idea what to do with my income tax and business taxes. I feared calling my CA accountant, because she charges me just for sending a 1 line email. John answered my call and walked me through what I needed to do. He was so kind and patient. I am going to continue doing any tax work through John. Very happy client.

Not helpful-did not want to take my business and did not offer any help when speaking with me in my…read moreexploratory call.

At first, Noreen seems so serious, like we would want any account to be about our fiscal health…read more However, if you goad her into it, she will show you a great sense of humor. When preparing our taxes every year, she is the most honest, fully documented, thorough accountant I've ever worked with. She's really efficient and will make sure you have everything that you legitimately have coming to you. My family has been going to her for at least the last 15 years. I highly recommend her for both personal and business tax work. A note: Like all CPAs, I think she has a sincere appreciation for people who keep all of their receipts in order and schedule meetings in January and February--instead of at the last minute.

Transparency. Accountability. Compliance, communication, Billing.'All are lacking professionalism.read more

If you're considering working with McMullan and Company CPAs or Mike Townsend as a trustee or tax…read morepreparer, read this first. Mike was appointed successor trustee of my family's trust. Since taking over, he has refused to provide any accounting of the trust, despite repeated requests. He paid himself directly from the trust, claiming $8,950 in fiduciary and prep/accounting fees--without a single itemized receipt. He then filed my 2024 tax return reporting those deductions on my behalf. He's also refused to share a transparent fee schedule. At one point, he said he billed hourly and warned that my emails would cost me. Later, he claimed a flat fee--but never disclosed how it was determined. When I asked what he actually did to justify the charges--especially since the trust was dissolved before his involvement--he went silent. When I followed up with his staff, Janet and Betty, both of whom had previously offered to help, they stopped responding altogether. I later learned that Mike had instructed them in writing not to respond to me--something he admitted himself. And they complied.This behavior amounts to internal collusion to block a beneficiary from accessing financial records related to their own family trust. I've filed a formal complaint with the IRS regarding his conduct and the handling of my tax return. Additional actions are pending. If you are entrusting this firm with sensitive financial or fiduciary responsibilities, I strongly encourage you to demand transparency and document everything. The lack of accountability I experienced is not just questionable legally, but alarmingly cavalier for someone in a fiduciary role. If this sounds familiar, I encourage you to report it--either to the IRS or the Georgia State Board of Accountancy.

TAXES Lori Kulp helped me and she was nice, fast and…read moreefficient. I didn't have to go to the office to sign until everything was done. If it's hard for you to get to their office, they can do everything via email and electronically. See you next tax season!

HRP Hitesh is a total scam and a ripoff. This is the worst accounting firm I've ever dealt with…read more They are extremely slow and inefficient. For completing our tax returns, they took several months and I had to send them countless emails to follow up and continue asking about the status. They had promised to get everything done much sooner. They made many errors in the tax preparation and it required a lot of back and forth before getting the tax returns filed. And finally, after everything was done, they overcharged my credit card for their services. They promised to fix this and refund the amount charged incorrectly, but they never did so. This firm is a complete scam and a ripoff. Avoid them at all cost!