I finally tried them out in person! Food is... okay. The guy taking orders doesn't write anything down, and talks over you, so I didn't get any of the sides I asked for and my vegan gado-gado bowl needed to be remade because they garnished it with prawn crackers. The gado-gado bowl was already an extra wait, so what could've been a quick 30 min lunch trip turned in to nearly an hour. When he finally brought me my remade bowl, half the potatoes (which I didn't ask for?) were raw, the tempeh was tough and the entire bottom of the bowl was watery sauce. The teenager I was with liked his order of Beef Randow, so I guess it wasn't a complete miss.
Side note: Okay, so if someone stole your iPad (as they mentioned in their reply to my Google review) and you were unable to take DoorDash or Skip The Dishes orders - why not inform customers of that on your social media? Because, I used the link from your Instagram account to place the Skip the Dishes order that got cancelled, and you were uploading photos to that account on that same day. Would've been cool and understandable, if you had a pic on that profile that said, "Hey! Our gear got stolen, unfortunately this means we can't accept any orders." But, I do appreciate the offer of the personal delivery.
Edit part 2: Someone from Bumbu reached out personally to make things right and I genuinely appreciate that. Will give them one more try, as I feel it's very important to support independent businesses. read more