So impressed with Gotcha Covered-Clear Lake. Bernard and his team made the process SO easy- from…read morestart to finish! The consultation exceeded my expectations, very thorough! Bernard took his time, answered all my questions I had and even talked me through things I would have forgotten to ask about. Great communication from Bernard from the beginning- he informs you when he is on his way to your home (even if he is delayed 15 minutes), when quotes are being sent over to you and answered any questions I had in a very timely manner. Very impressed with the quality of the shades and the wide selection of fabrics for roller shades as well! Gotcha covered was able to come for a consultation, order and install our shades all within 4 weeks!! Would recommend Gotcha Covered to anyone interested in any type of window coverings!

I needed blinds for my home, after a Harvey remodel. Bernard and Rosa Elena were at my home from…read morethe beginning to the end of the process. They were friendly, efficient, and much to my delight, they are very lovely people. They took the time to explain the process, the products, and to answer any questions I had. Ubaldo, the installer was courteous, friendly, efficient and finished in a timely manner They were probably the best and the nicest sales/service people I've ever had in my home. My sister and I both agree that the blinds are perfect for my home and they look beautiful!

First off, three (3) clarifying statements: 1) the review is not for the Hunter Douglas blinds. We…read morehave had them in our other houses and love them and that is the reason we wanted them in this house. Unfortunately, you need to go through their Rep system to purchase (else there would be no reason for this review 2) The Installer that worked on our blinds was excellent. 3) I only gave this vendor 1 Star so that I could file this review. One Star is way too generous of a rating for what we went through to get these blinds! The review focuses on the customer service and lack of professionalism by the Representatives at Creative Blinds. First off, we were bounced around between Sites because we are not in the Houston area. Second, we knew what we wanted but Creative Blinds (Bay Brook) insisted my wife drive 2 hours out of her way just to talk about the order. Then they sent a Representative to our house to measure. That Rep knew nothing about what she was talking about and was only there to pick up the check. She measured for the blinds and then weeks later we were told the installer would have to come out and measure (which he had never been scheduled to do by Creative Blinds). So, we waited for that to happen. Then we were told our blinds were ordered and given an estimate on delivery date. That date came and went and when we called, I am pretty sure the blinds had never been ordered because we were them told the same time frame all over again. That date came and went and no call from Creative Blinds. We even gave them several additional weeks grace period. Finally, we called and experienced the worst customer service from the Rep from Bay Brook. Basically, she had no capacity to listen, repeatedly talked over our questions and repeatedly stated she would have someone research and call back. That never happened. Repeatedly. Finally, I called and experience the same treatment. I cornered the Rep into giving a time frame for when she would call back or I would contact the BBB. Stating don't just tell us some one is looking into it. She called back, left a VM and stated "she have someone looking into it and they would call back. Never happened. I contacted the BBB and that is what it seems it takes to get an honest answer from this vendor. Long story short. Blinds were months late; the charger was never ordered and took months more for that to arrive. and at every contact with the vendor, we were blown off with dated business practices and age-old ploys. Worse customer Service experience we have even had the misfortune to experience! Under professionalism and customer service for this vendor, go to the lowest box and then pencil in one even lower and you would be starting to get close.

Highly recommend! I was having trouble finding a blind for a bathroom remodel...until I found…read moreCreative Blinds. They have a wonderful showroom to see blinds in person and Sharon came to the house. Sharon has a great sense of style and found the PERFECT motorized shade to match the bathroom! And now the window is a highlight of the bathroom!

I have never shopped for blinds, shades, shutters, etc. before, and was feeling a bit overwhelmed…read moreby all the options available. I ended up using Yelp to search for highly rated companies that serviced my area. That is how I found Gulf Coast Blinds and Shutters. Kim Van Wieren came out to do my in-home estimate, and he brought a massive amount of samples to look through. After coordinating with my sister who lives overseas, we settled on a colour and amount of transparency. Once the shades were ready, Kim came back out and did the installation. I could not be happier with the quality and the overall look. Switching from the old dated plastic miniblinds to modern shades made the room really come alive. This was the BEST decision I could have made and Kim was so patient and kind throughout the whole process.

Company was quick to respond to the Yelp inquiry, I called right away to provide more information…read more I spoke to a nice man on the phone who told me he was going to get me on the schedule, and nothing. It's been a week and no response.

Helped fix some stuck electric shutters at my house. Making an appt was easy and they showed up on…read moretime.

Will never use again. 2 appts...2 no shows...no apologies. On the contrary I was told by the owner…read morethat 'I don't know how trades work'!!! What zi DO KNOW is when someone is unprofessional and discourteous. There's much more time the story but out if respect ,I will just end by asking 'what has happened to this company?'

Excellent work by this local company at a price that was much less than we expected for custom…read moreplantation shutters. John the sales guy was knowledgable and patient, explaining to us the pros and cons of different materials and designs. Installing shutters on three large windows look just over an hour and the installers were efficient and careful. The quality is excellent and so far, no issues. Our only issue: It took a long time between order and installation, close to two months. But the Christmas/New Year's holidays were involved, so it might be faster at other times of the year. Will update this if we have problems.

My eye ball staled on a window blind at my cousin,s home. she lives in League city, not so far from…read moremy home in Houston. I searched yelp and found Blinds and Shutters in Houston and guess what, i found many more designs even better from what i saw in my cousin,s home. there is a huge verity of shutters, blinds and window shades designs in there website. i spent hours and hours watching the beautiful wood carvings. now i changed all those old fashioned windows with this company,s venation. oh and they do a Free Installation, In Home Measuring. how cool is that.

Worked with Adam and we got gorgeous stained wood plantation shutters for a fantastic price. I…read morelooked around a lot before using this company, I've already ordered more shutters. Do not hesitate to call Blinds and Shutters Houston

Blinds and Shutters was so great. They explained all the styles, pros/cons, prices, etc on site…read morewhen then came out to measure. The shutters arrived on time and installed. They are so beautiful! So great to work with people you can trust and who are professional in all they do. I highly recommend them!

Upon calling and asking about various services offered, Calah was warm and passed my information on…read moreto the designer, Nycol. I am a returning customer from prior years and found the spirit of both of these ladies to be kind and professional. They were very accommodating to my schedule. They worked quickly and created stunning mood boards for my fast approaching master bath remodel. They took the time to listen to me, and just as important, to my family who weighed in on the project.

Never felt more like Julia Robert's in Pretty Woman than going into this store. The first time we…read morewent in about a year ago looking to have a whole house design (3500 sq ft) and they designer looked my husband and I up and down and said "you can't afford it". We just walked out. Went before Christmas to see about some drapes. Team was unhelpful and they didn't even show up for the measurements consult. "Big mistake! Huge! Excuse me ladies I have shopping to do!"

Bryan responded within a day of receiving quote request. He was friendly over the phone and honest…read more Decided to not go with them due to cost but they do offer quality products and if that's in your budget, reach out to them.

We had new windows installed and needed new window coverings because our blinds (builder grade) no…read morelonger fit. I got 3 quotes. Two of the companies did not bother to come out opting instead to do the quote over zoom which was generally terrible. I asked them about shutters and they immediately shut me down saying they were too expensive. When I contacted HWB, Bryan responded right away and came out. I was having a lot of work done at the house when he came but he was patient and took his time showing me options and making recommendations. When I asked about shutters he explained the pros and cons and had actual samples ao I could see how they would look on my windows. He took measurements of all the windows and advised me what would and would not work. Bryan was personable and knowledgeable. He was patient as we weighed our options and answered our emailed questions quickly. The prices were reasonable and he gave me hope when we found out many of our windows were now super shallow. The installer came on time, was efficient and super nice. They explained how to care for the shutters and that they had a life time warranty. I am so happy with this purchase and recommend this company.