EZ Heat did a great job installing our new HVAC system…read more Skip, Charles and the helpers were very professional and they did a very clean installation and cleaned up everything. If you need any type of HVAC or plumbing work, EZ Heating, Cooling and Plumbing will not disappoint.

Install new furnace. Install went ok , but they never sent my warranty. I called 3 times and was…read moretold it was sent. Kinda sloppy.

When it rains it pours. Why do things break down during tax season when despite promises, I owe…read more Anyway the first thing to go out unexpectedly was the grinder pump. Discovered that when I took a bath and ran the dishwasher only to see brown ( not that kind) water coming up from the basement drain. Fox came out the next day and fixed that problem. Next, our Lowe's water softener stopped working after 20 years. I am research oriented so I had a few possibilities from carefully reading through reputable ratings. The Lowe's Whirlpool is good enough to outlive me but Fox's one is much much better and will definitely outlive me. Lowe's does not install but recommends plumbers. So again, I am researching, knowing that these plumbers are independent from Lowes and that bothers me. My neighbor is a plumber but he overcharges and isnt very good. Lowe's recommended plumbers have consistently low ratings in areas that are concerning. I don't expect perfect reviews because anyone in business is bound to have a few dissatisfied customers. So Lowe's is out. I need a good plumber. FOX is consistently recommended by those in the know. I felt Jeff, who took care of both problems, gave us good recommendations for our home and our usage. I decided for the slight difference in price to go to the larger unit. I am sure I paid more than I would have at Lowes with installation. But I have better product. FOX did not quote the unit separate from the labor. My understanding is most of the cost of a water softener is the installation. I have peace of mind that our water softener was correctly installed by a company that will remain in business and should something go wrong they will make it right.

I selected a 1 star rating because of the customer service when you call. The lady answering the…read morephone is very very rude and immediately gets attitude. The guys who fixed our boilers were GREAT!! But sadly, we will be going with another company because of this ladies attitude. They really should think about replacing her before they lose more customers!

Ruckel's Heating & cooling not only have the best price when they sale you a new Heating & Cooling…read moresystem. their service is excellent.

Noticed the house getting cooler and cool air coming out of the register on a hockey Saturday…read moreafternoon. Called Behr and they had a technician out for an emergency call in 45 minutes. Matt, quickly diagnosed the issue, and even had the replacement part in his van! Great work! Thank you!

Needed leak fix in wall behind vanity. Joe Behr called and booked for next day. Josh Behr arrived…read moreon time , provided expert advice as to options, did the repair expertly, and charged a fair price for repair. My wife and I recommend their services

We were in a bind with a new but compromised system and fight with another company to get our money…read moreback. It was the dead of winter. Without even knowing he'd get us as a customer, Richard showed up with heaters and did a complete diagnosis on what was wrong with the existing unit so we could escalate to Trane. Thankfully, the other company relented. Their unit was pulled out on a Friday. By the end of the next Tuesday, Richard had us up and running with better HVAC than we had had in over a year -- and for thousands less than the first unit! Very grateful.

We converted fuel oil to propane and used Richard from PHC. He did superior work and went over &…read moreabove our expectations so much so that he earned a customer for life!

Very good what he does I had him at my house on two separate occasions for two different leaks on…read moreour roof 10 out of 10 recommend

I can honestly say that Thompson Home Improvement isn't just another roofing company--it's run by…read moresomeone who truly cares about people, and I've had the privilege to experience that firsthand. The owner has been more than a boss or a coworker to me--he's been a mentor. He's taken the time to teach me the skills I need not only to be successful in roofing but to become independent and start building something of my own. I've worked for other roofing companies in the past, and none of them offered the opportunity for growth the way he has. Most places want you to stay in your lane and help them grow their business. But he's helped me grow mine--he's even helped get my painting business off the ground, connected me with jobs, and given me guidance when he didn't have to. That means the world to me. He let me get into sales when I had no experience at all, just to help me build confidence and learn how to connect with customers. That kind of trust is rare. He's shown me what it means to be professional, sincere, and fair in every part of the job. Every customer he works with walks away happy, and he consistently goes above and beyond--even doing free things he doesn't have to do just to make sure people are taken care of. He understands that people have bills, families, and real-life financial limits--so he offers financing, fair pricing, and flexible solutions instead of trying to drain someone's bank account. That kind of integrity is hard to find. If you're in or around Ashland County and need a roofing contractor--or just someone you can trust with your home--Thompson Home Improvement is hands down the best choice. This man genuinely cares about his customers, his crew, and his community. I'm proud to have learned from him and even prouder to recommend his business.

I moved from the City to the country to a home with well water about 3 years ago. Two days ago my…read morewell water pump lost its prime and ran dry for about 30 minutes before I discovered the issue. It was toast. I had no idea how to replace it and didn't know if any other components were failing or damaged as well. Having no experience with these components I reluctantly called the professionals in to handle the repair. I was very nervous about who to call, I was afraid of being ripped off. I have to say that this company was amazing. They explained the situation to me, tested the other components, didn't replace unnecessary parts to increase the repair bill and they had my water restored the same day and I have a five year warranty on my new pump. That gives me peace of mind that even if there is a problem, it will be covered and I can't say enough good things about the guys who came to do the repair. Friendly, courteous and professional. I highly recommend them if you ever find yourself in need of well water component repairs or replacement.

https://m.facebook.com/story.php?story_fbid=3730786103613196&id=100000455304546…read more Seen K&B on TV just wanted to share! Just click on the link. I give K&B 5 stars!!

Another longtime Mansfield business that stocks a variety of replacement parts for residential…read moretype mechanical and electronic appliances . The knowledgeable counter clerks do their best to assist customers with the selection and application of purchased parts . A cautionary tale ; know what you want , as special orders are non returnable . Members of the staff are not what one would call excessively friendly , as business is conducted in a rather serious manner quickly and with little humor expressed . That being said , Mansfield is fortunate to have the availability of needed repair parts available from stock from a business located in their own back yards . RatingRated 4 out of 5 points ------ UPDATED REVIEW ------- Sorry to advise that this business has since closed . There is currently no local distributor of repair or Replacement parts for household appliances !