EZ Heat did a great job installing our new HVAC system…read more Skip, Charles and the helpers were very professional and they did a very clean installation and cleaned up everything. If you need any type of HVAC or plumbing work, EZ Heating, Cooling and Plumbing will not disappoint.

Install new furnace. Install went ok , but they never sent my warranty. I called 3 times and was…read moretold it was sent. Kinda sloppy.

We were in a bind with a new but compromised system and fight with another company to get our money…read moreback. It was the dead of winter. Without even knowing he'd get us as a customer, Richard showed up with heaters and did a complete diagnosis on what was wrong with the existing unit so we could escalate to Trane. Thankfully, the other company relented. Their unit was pulled out on a Friday. By the end of the next Tuesday, Richard had us up and running with better HVAC than we had had in over a year -- and for thousands less than the first unit! Very grateful.

We converted fuel oil to propane and used Richard from PHC. He did superior work and went over &…read moreabove our expectations so much so that he earned a customer for life!

Couldn't be happier. I got a prompt response to my call and when they came the work was done…read morequickly and efficiently. This was the first small issue that has come up and he made a small change to our system and showed me how to correct it myself in the future. Other than this small issue our add-on AC system has worked flawlessly for the last six years.

They are only interested in collecting the initial hour payment on the 20 minute service call and…read morewill bail on AC issues. They came, quickly refilled freon, and said they wouldnt have time to troubleshoot the leak, but most people just refill and see how long it lasts. Two weeks later the AC wasnt keeping up and needed further troubleshooting on the leak. When I called, there was no answer for multiple attempts over a week period. I left a voice mail later to further troubleshoot. They didn't respond. I have to pay another company to come start over on troubleshooting. Based on other reviews it looks like there might be some things they are comfortable with, but would not recommend for AC repair as they only seem interested in the quick money for refilling.

Ruckel's Heating & cooling not only have the best price when they sale you a new Heating & Cooling…read moresystem. their service is excellent.

When it rains it pours. Why do things break down during tax season when despite promises, I owe…read more Anyway the first thing to go out unexpectedly was the grinder pump. Discovered that when I took a bath and ran the dishwasher only to see brown ( not that kind) water coming up from the basement drain. Fox came out the next day and fixed that problem. Next, our Lowe's water softener stopped working after 20 years. I am research oriented so I had a few possibilities from carefully reading through reputable ratings. The Lowe's Whirlpool is good enough to outlive me but Fox's one is much much better and will definitely outlive me. Lowe's does not install but recommends plumbers. So again, I am researching, knowing that these plumbers are independent from Lowes and that bothers me. My neighbor is a plumber but he overcharges and isnt very good. Lowe's recommended plumbers have consistently low ratings in areas that are concerning. I don't expect perfect reviews because anyone in business is bound to have a few dissatisfied customers. So Lowe's is out. I need a good plumber. FOX is consistently recommended by those in the know. I felt Jeff, who took care of both problems, gave us good recommendations for our home and our usage. I decided for the slight difference in price to go to the larger unit. I am sure I paid more than I would have at Lowes with installation. But I have better product. FOX did not quote the unit separate from the labor. My understanding is most of the cost of a water softener is the installation. I have peace of mind that our water softener was correctly installed by a company that will remain in business and should something go wrong they will make it right.

I selected a 1 star rating because of the customer service when you call. The lady answering the…read morephone is very very rude and immediately gets attitude. The guys who fixed our boilers were GREAT!! But sadly, we will be going with another company because of this ladies attitude. They really should think about replacing her before they lose more customers!

We've never had a bad experience with this company. All of their technicians who have serviced our…read moreproperties have been knowledgeable, professional, and efficient. Chris fixed our heat pump today. He explained what was wrong, changed out the capacitor, and had it running in short order. Very nice guy, too. We appreciate Ebert's high standards, and their prices are reasonable too.

Very detailed work. High quality service and great follow-up from owner after job is complete.read more

Bought a dryer used at their store. It's used so it's a roll of the dice. It had a few problems…read morewhich happens when you buy used. But let me tell you, their repair and customer service are amazing! Don't hesitate to check out their store if you're in need of a major appliance. 10/10

Ken's has done us very well on several appliance repairs and even a used refrigerator on one…read moreoccasion. Very nice guy and he is building his parts business at very reasonable prices. I highly recommend them for quality service at fair prices.

They returned my call quickly . My 3 yr old GE front washer was leaking water. Not anymore. He took…read morecare of everything in probably under an hour and no more leaks! Highly recommended.

Our dryer stopped working, recently. We left a voicemail, which was responded to first thing, the…read morenext workday morning. The woman I spoke to on the phone was friendly and knowledgeable. They came out the same day and fixed our dryer quickly, and for a very reasonable charge. This was our first experience with Elswick - they were referred by a friend - but they are definitely the first people we'll call, if we have any future needs.