Very nice people, they know what are doing, I would recommend to anybody, easy place to find, I…read morecould use my dental card.

I have no insurance. I paid cash. Frontcdesk lady was unbelievably rude. She dug in her purse for…read morechange. They carried little cash. My bill was 290.00 dollars. Ended up with me owing them a dime. She pit it on record as owing. The next time I came in for a cleaning..in 3 months..the hygienist took 35 minutes with picks. Fast and easy. A 2 scale clean. I found out by another dentist later. I was charged the full amount of $ 240 dollars. Not knowing I got ripped off, the same front desk 'lady: said ok you still owe us a dime plus 290 dollars. She was always a horrible personality with me. I was raised polite and courteous. I called a new dentist. They informed me of the cheaper by $90 cleaning for less work. I brush 2 or 3 xs a day. Glad Ivory got there 10 cents and the extra 90 dollars. Just another predator. I ment to say 240 for the cleaning. A 2 level is 156.00 . An 74 dollar saving. I can use that. I'm retired on a small pension. 72 years old.

We love it at Sun Dental. The staff and Dr Jubber are just the best and are so good to me and my…read morefamily.

Don't waste your time or money. I went with 1 tooth…read morebothering me - somehow was told I need 4 fillings. Was treated like I didn't exist while in the chair. Freezing came out of one tooth partially through and no one asked if I was ok. They just added more. After done was charged $1350 and STILL my tooth is bothering. I phoned and spoke with Dr. Jubber and he was rude and laughed at me at one point saying I had bad teeth so this wasn't unexpected in my case. Horrible treatment during and after!

They're amazing Super friendly I love how all the ladies communicate with there patients very…read morefamily friendly place I love everyone who works there.

If I could give zero stars I would. Dr. Grover convinced me to change out all of my amalgam…read morefillings that still had some life in them for white plastic ones, only to find out that they were poorly applied and leaking; these all had to be replaced ONLY 2 YEARS later. This cost me two thousand plus in unnecessary services. When I tried to contact the office about some kind of warrenty they would not return my calls. Needless to say I am no longer doing business with them. My husband also needed crowns. He was charged $800 more than their quote and had to go back a total of five visits before they got them to fit correctly. They do not value people's time and if you have insurance they will surely take advantage. You are a $ sign not a person. Find ANY other dentist in Lethbridge!! You will not be sorry.

I've been attending London Road Dental for a number of years for my general dentistry needs. It's…read moreconvenient for me as I live nearby and can walk. Their office is clean, tidy and welcoming. The hygienists and Dr. Nelson are all incredibly easy to talk to and understanding. I really don't cope well with the needles (or any mouth pain, really) and they always take extra time and care to ensure I'm comfortable. I have referred a number of friends and family here.

We're new to London Road Dental, but I feel like we're already family. I took our three and a half…read moreyear old for his first visit to have his teeth "counted" and a general checkup. The hygienist (Brad) was so good with him. Made him feel comfortable and at ease, which was so comforting for both me and him! And then a few weeks later I chipped a tooth and needed it filed down. I was able to get in to see Dr. Nelson the next day (the receptionists were so quick to get me in!) and he did a great job at ensuring my tooth felt and looked great. The clinic is very clean and welcoming. There's a great little play place for kids to pass the time in the waiting room and the staff and friendly and genuinely care. Safe to say, we've found our dental family here at London Road Dental clinic.

I had 2 molar extractions and an incisor filling all on the same quadrant today. I do not know the…read morewords to express my pleasure of this experience taking into account the inevitable discomfort. I will say I have had more discomfort with a 'cleaning' in other offices. On both visits I have had so far the dental assistants have been as friendly as a loving family taking time to note any clues towards anything out of the ordinary concerning your situation. Kudos' to some great ladies! 3 times Dr. Hall warned about an impending pinch. Only once did I feel the needle "pinching" my gum and it was very minor. During the entire visit I was often briefly distracted from reading the script and watching TV by Pauline's repeated apologies for 'odd sensations' and pain. Quite frankly the entire visit was a brief and sometimes slightly uncomfortable inconvenience to my day. Nothing more. Receiving a phone call at home the same evening (right about the time the freezing came out) from my new favorite dentist as a follow up was over the top as far as I am concerned. Dr. Pauline Hall actually does care as far as I can tell. My gum may be a bit sore at this moment but, again, I have felt far worse after a cleaning in the past than I do right now. Kudos' to Dr. Hall and her staff.

Dr Lachman removed 2 adjacent broken molars from my mouth yesterday, and the procedure took a…read morelittle longer than he expected, but I was kept comfortable through the entire process. I will be returning in 3 weeks to have more teeth removed in preparation for dentures. I am so happy to have found Cool Dental. The entire staff are so attentive to my wishes and needs. There are a lot of little things that make the entire experience enjoyable. One of these is having my name on the welcome board in the reception room. A friend of mine in Calgary is considering switching to Cool Dental in Lethbridge because of his bad dental experiences with Calgary clinics.

I have a long standing fear of dentists dating back to childhood and other dentists here in…read moreLethbridge have done their best to reinforce the fear, but Dr. Lachman and his staff went out of their way to help me regain some confidence in the profession. Everything from the initial meeting without any poking and prodding to the clear explanation of what has to happen where and in what time frame to the after care has made going to the dentist as relaxed as can be. I can't recommend them enough to the most nervous of people. I have never been to the dentist for regular check ups. But knowing Dr. Lachman and his excellent staff are here in Lethbridge, I'm going to change that. If it were possible, I'd give this boutique dentist office six stars out of five. They really deserve id.

Dr. Olsen was great at making me feel at easy, as I am so nervous with dentist. I stated to notice…read moreno follow through or care with my follow up referrals. I asked to be connected for Brace consult which never happened. I also thought I would be given options to replace the teeth that were extracted but nothing. So I felt not truly supported and decided to look for another dentist. Really to Bad.

Excellent staff, great experience They go the extra mile to make sure everything is perfect.read more

I am a long time customer of optical studio. The last visit has got me thinking if i need a new eye…read morecare place. I use reading glass for phone, computer work and for up close tasks and I also need to look up while doing these up close task like looking up to talk to people. So, i was told that i should get office kind of lenses which will give me up close and intermediate vision of 10m. I got the prescription from the dr. and finally ordered these office lenses. I was told will take 2 weeks to come in. When i did not get a message to pick these in 2 weeks i called in and was told that my glasses are still not in. So it was about 10 more days of wait and when i finally got them, I could for sure not look with them past my phone - and even that was a trouble. It was found that my new frames were too big for me and that is why the vision was not clear and so i was told to select a smaller size frame and the office lenses would be fitted in these - another 2 weeks of wait and then trying.... Nope these frames did not work either. I had been telling the girls that the power is too much and i want to see the dr. Finally they booked me to see the dr. after 2 weeks ! (he was travelling) I see the dr. all looks good, now we order a progressive kind of lens instead of office lenses. All this while I am still trying to use my office lenses to get them to work, i am getting headache and I i am finding it difficult to work on computer.... I get the progressives and its better than the office lenses but not comfortable (i have that fish bowl effect and heaviness in eyes after using them) i am told I have to give time to get used to them(fair enough), another 2-3 weeks, while they tweak the frame here and there to make it work! I am using them but to no avail. Now I do not want to pick these progressives to do my up close task but rather prefer my old reading glasses! I go back in tell them and they tweak the frame a little better but again I don't reach for them when in need, instead use my old reading glasses. All this happens from start of May all way to mid September. Not to mention the stress i put my eyes through to try to adjust to the various lens with different powers. So finally, I am tired of not having my glasses, i give up the idea that I can have both the reading and intermediate vision at the same time! :(( I ended up getting normal reading glasses and I tilt my head down and look out of the glasses if i have to look at someone when they talk to me or if i am in a meeting!! Optical studio was not able to meet my needs of glasses for near and intermediate vision. I felt they were just playing/adjusting my frame to correct the issues of fish bowl effect and heaviness that I felt after using the new glasses. In fact the power on the lenses was definitely not right the first 2 times. I have been given wrong power lenses before as well. After this 2nd experience, I am now very sceptical to go back to them. No one really knows how to support a patient when they are moving from lenses variety (reading/office/progressives). No one really knows what issues a patient will face when transitioning to different lenses. No one knows the right questions to ask the patient to understand the issue and then to support the patient and correct that issue in glasses.