Amazing service... I'd recommend Mike 1000%, extremely knowledgeable ,honest and does pay…read moreattention for small details...

Poor customer service. Only interested in helping if you…read morebring loads of ca$h and have an arrogant attitude about you. No intentions of genuine personal helpfulness whatsoever. RUN AWAY!!!

Took my 4-wheeler in to get an oil change and service. Gave it back to me with the rear end…read moreleaking. I called them to schedule bringing it back in when they claimed it was leaking before I brought it in the first time. They told me I was going to have to get a new rear end. Dang bike don't even have 500 miles in it. No problems before I took it to them

talk t a lady named lori when you go in there shes the best and very knowledgeable about what she…read moreis selling. Shes always smiling. prices are right custoer care is right made to feelwelcome

Shannon and the others were very helpful to me in purchasing a good used Sportster. I had asked for…read morea windshield in the deal, but he had said he wasn't sure he could find one to throw in the deal. I bought the bike anyway and he later found and attached the windshield for me at no charge. He could have just forgot about it since I'd already bought the bike. I came there on the recommendation of one friend and, since my purchase, a second friend of mine has purchased a used bike from Shannon and is happy with the deal also. They have been helpful to me in advice after the sale, also.

From the owner: We sell pre-owned American made v-twin motorcyclesread more

The sales person (Simon) went above and beyond to take care of me and did a great job. His…read morecustomer service skills are top notch. I was VERY DISSATISFIED with the service department. I ordered $1700 of accessories, to be installed by the dealer. I asked for a stereo system for the batwing fairing. I explained that I do not need an iPod dock as I do not like ipods, but all I really need is FM Stereo. I was sold a Hog Tunes unit for over $500 that I was told would have the stereo built in to the back of the speaker unit and has a control box that sits on my handle bars. I was told that this unit was "self contained" When I picked up the bike (a full day after when it was promised, I found there is no FM stereo in the HogTunes unit, and that without adding an iPod or my phone (I do not trust my $600 Galaxy S4 to the 50 cent Velcro on the cheap plastic "control box") it does not produce any audio from this "self contained" unit. I attempted to speak to Hank, the installer about this and he told me "Well, that's what it is, so if you don't like it, I guess that is where we are" and then walked out of the shop away from me and went behind the building somewhere. Simon, my sales guy came out to talk to me and while we were trying to decide what to do about this Hank walked by and told us that it is time to close and he wants to leave for the weekend. I understand that mistakes are made, but it is how we address them that makes the difference. I was furious at how I was treated by Hank and how he dismissed me. It was clear that I was an inconvenience to him. I no longer trust him to install the saddlebags and sissy bar that he has backordered. I will NEVER use this place for service again. As an American Legion Rider and the web admin for 8 local ALR sites, I will make sure my experience is shared. I find it ridiculous that I paid over $500 for a 50 watt speaker that I can get online for less than $300. I can barely hear it at 60mph. I was also told that the batwing that was ordered would include the mounting hardware and the "inner shell" and would have the finished look like they do on the Vaquero or the Nomad. It did not. It only had the outer shell, leaving the inside without a dashboard. The badwing was not adjusted securely. The 4 bolts that provide adjustment were loose and I had to pull over on the side of the road to tighten them with an allen wrench to keep the batwing from knocking around as I went down the road. The installer did not offer to adjust anything or go over the operation of anything when I picked up the bike.

Went in to kick a few tires, look at prices, check the "welcome" by staff. Been riding 40+ yrs,…read morevisited a bunch of stores, reception varies a lot. JJ came over and asked if he could help. Explained my interest in bikes, how many I've owned etc. and probably bored him to tears; however he hung in there with me knowing he was probably not going to make a quick sale. We shook hands and parted OK. Before leaving I asked another (older) employee directions. He happened to be the owner with another interest, craft beer. We hit it off immediately, chatted for quite awhile over many topics, and I left with a positive feeling of my visit. Also found a 2016 bike for a good price which I'll discuss with them again.

I would recommend anyone that's looking for a company that's professional with a human touch!…read moreJudith worked with me and the shipping company to get me the bike of my dreams in exceptional condition. Thank you guys! Al

Better yet let's meet up at rebel boxing gym in wichita and I can hurt your pride there. To bad…read moreyour dead wife wont be able to see you cry like the bi$ch you are!

Great service and great people! Lawn mower broke down and they picked it up from my house and…read morerepaired it within a couple days. Definitely recommend!!

Awesome repairs on my old golf cart. They know what they are doing. Great service. Great service…read more Highly recommend

I have a 2006 Kawasaki Vulcan 2000. It developed a small antifreeze leak. Due to the age of the…read moremotorcycle the Kawasaki dealership in Wichita wouldn't touch it. They suggested the cycle station and since he had worked on my 2008 Kawasaki concours years before and I was very happy with their work, I took my Vulcan there and dropped it off and the next day they called me to let me know it was done. All that was wrong was two small clamps. It was an hour labor. You have to love an honest shop. They took good care of me and my motorcycle.

Always a great experience. And fair repair costs they really know their stuff. They mainly work on…read moreimports but will still work on harley-davidsons some operations don't do major repairs on harley-davidsons

They had the best price for the motorcycle I was looking for and called me back to tell me they had…read morea hard to find one still in a crate. Arrived after a 4+ hour drive and it was shined up, fully fueled and ready to go. Purchase process was easy and the price was what they said it was going to be. These bikes are going for several thousand over MSRP due to demand, and they had a very small dealer fee tacked onto the MSRP and that was it. Great communication leading up to me arriving, and despite me being early and waiting a bit for other buyers ahead of me, it went quick. I'd definitely buy from them again.

I brought the bike in for an oil change and agreed to a chain adjustment after declining nearly…read more$1,000 in additional recommended work. I picked the bike up and within minutes my girlfriend noticed it was much louder than normal. We stopped and discovered the exhaust mid-pipe, clamp, and springs were missing. The slip-on muffler was only being held on by the rear mounting bracket. I immediately contacted the dealership and was told they had photos showing the bike arrived with the mid-pipe installed. My girlfriend and I retraced our entire route from the dealership but never found the missing parts. The response from the service department was simply that the technician "wouldn't have had a reason to touch it." There were no photos taken after the service was completed, and I was told the camera covering the service area was not working. When I asked what they were willing to do to make the situation right, the response I received was, "Make what right?" I then spoke with the General Manager, hoping for a fresh set of eyes. Unfortunately, the conversation was disappointing. He had already made up his mind before hearing my side, repeatedly talked over me, argued with me, and ultimately refused to consider any resolution. I'm not accusing anyone of intentionally taking my parts. I'm simply stating the facts: the dealership's own intake photos show my motorcycle arrived with a complete exhaust system, and it left missing the mid-pipe, clamp, and springs. Instead of investigating or trying to work with a customer who purchased the motorcycle from them, the dealership became defensive and dismissed my concerns. Mistakes can happen. What separates a good dealership from a bad one is how they handle them. Unfortunately, my experience left me with very little confidence in this service department, and I won't be returning.