easy to get something repaired with out getting ripped off , good staff and fair pricing , good…read moreturnaround time , this shop stands behind its work , I have been a customer for 20 + yrs never had an issue in any way , mark is a honsest guy will get the job done right and at a fair price

These guys are GREAT! Engine was making a racket I thought it was a water pump, they said it was…read moresome of the pulleys that were shot and I needed a new fan belt. Honest to the bone, had me on my way in no time, and at a more than fair price. Thanks again guys! Highly recommend!

I have been dealing with Dempsey's for years. Always has the best pricing, but more important, the…read moreservice is TOP NOTCH. What ever tire you are looking for they either have or will get within a day. Their knowledge goes back three generations so rest assured you are in good hands. The staff is courteous, knowledgeable and timely. They just put on a set of TOYO all terrain's today and I drove away with a big smile. I'm a customer for life!!!!!!!!!!!!

Fast, friendly professional service! Couldn't have envisioned a more efficient experience! I highly…read morerecommend them

Car repairs can be a risky thing. Everyone would like to have their favorite mechanic or shop they…read morelike to go to. But what do you do when you don't have a "a guy" you know? Who do you turn to when you don't know who can fix your ride? OJ car repair is amazing. The place may not look great, but it's a shop. They are great people who do great work at a reasonable price. I don't think I'll go anywhere else based on my 2 recent experiences there. So off you aren't a "townie" or don't know "a guy" try O&J. I believe they make car repair as bearable as it can possibly be.

I've had all my vehicles serviced here for many years and they've been great . Everyone there that…read moreI've talked to is very knowledgeable. Prices are very reasonable. They do great work and you don't have to worry about them doing anything sketchy.

I had d a faulty ABS Control module. Kaspers correctly diagnosed it as a low voltage situation…read moreand thought that it was a bad battery. However, that was not the cause. To identify the cause, a trip to the Dodge dealer was necessary. Because my car was not fixed, they refunded all of the money that I spent for a new battery and a diagnostic scan. How many mechanic shops would do that?

Great workmanship! They are in constant contact with you if they find something more that's needs…read morerepair. Prices are very reasonable!!! Nice staff

so i have used them 4 times now, and the service, and honesty knocks it out!!!! price, look, how…read morehe runs this place, i will pay higher, so prices are very fair, but honesty is great. had my daughters jeep in, he calls, says what i need, and gives prices, i said do it!!! so 1-2 hours later, they are calling me, im thinking go pay and get jeep, he calls, tells me when they got it up, and began taking apart, they found the true problem, they called me back, told me, $280 cheaper, thats very very uncommon, alot of shops would of never called, and charged the big repair, guys roccos in deptford, absolutely no questions, fair, professional, and honest!!!! let me repeat, honest, i couldn't believe they called me an did that, they were honest, on there little mistake, i mean hands down use this place!!!! thanks to this shop!!!!!!!

Quick to fix the issue - Great communication throughout the process, honest guy look no further for…read morea mechanic, no BS

I own 2018 BMW that had a strange vibration that I wanted a 2nd opinion on. Sam and Dylan were very…read morehelpful over the phone + in person, they were respectful. Technician were able to give me a diagnosis and did not charge me the whole hour to diagnose which was surprising! They gave me a tour of the shop as well. They seem to specialize in BMW/MINI of all generations. I'll come back in the future as needed specially because of the great customer service, fair pricing and they know their Bimmers. What's interesting is the shop front itself is simple but they have a huge shop in the back that is unseen from the street (White Horse Pike).

I hope they do good work because the rudeness level of the lady answering the phone is crazy…read more Called in to see if they're capable of doing a job on my vehicle and possibly get an estimate. Answered yes quickly. Then immediately went, "well I can't get you until Wednesday, bring the car Wednesday." Um... would I be able to get an estimate before scheduling? "Well I can't get you anything without you sending me the VIN and license plate. What did you want done again?" Not sure what my license plate has to do with an estimate since I gave her the make and model of my vehicle. Will knowing the license plate suddenly make the job more difficult? Then immediately went "send me the information, I gotta go I have customers here." Overall not a good impression for someone that's a first time customer. That lady either needs some help with the workload at the front desk, or needs customer service training.

I can't speak highly enough of the customer service and knowledge of West Deptford Auto &…read moreTransmissions. Pat and Kellie are really great to work with, and pricing is very fair. I had developed complete trust with Pat with my show car because of our first meeting, conversation, and his transparency he showed his knowledge of my car and plan of attack. These days finding straight shooters are hard to come by in any industry. As far as a mechanic Pat and his crew at West Deptford Auto are the ones you can trust. Vaughn P

I made an appointment with them and dropped my vehicle off at 7 AM. They gate was still closed, so…read moreI left a typed note explaining that I wanted an HVAC diagnostic because the system motor was working, but it wasn't blowing either hot or cold air. I added that the actuator was moving and the heater hose was getting hot, but the air coming through on any setting was neither hot nor cold. So I wanted a diagnostic to figure out what was wrong. I also wrote that on their envelope before dropping my key in their box. Their lot was so packed, I had to park in an overflow lot across the street. By 11 AM, I hadn't heard from them, so I decided to give them a call to make sure they found my vehicle in the overflow lot and to confirm my notes. I called them 14 times between 11 AM and 3 PM and there was never an answer. Their voicemail message said to leave a message and they would respond within 24 hours. But I didn't have 24 hours. I needed my vehicle back the same day. I called an Uber to take me back there after 3 PM to find out what was going on and that's when I finally got a call. But I was already less than a block away. When I went in, they said they were calling to tell me exactly what I told them in my notes and when I made the appointment, that the AC wasn't working and they wanted to know if I wanted them to run a diagnostic. After 8 hours, they did nothing to my vehicle other than turn on the heat and AC and only told me it had the very same problem that I brought it in to have them diagnose. According to them, the appointment was just a placeholder and did not impact when vehicles are serviced, which defeats the entire point of an appointment. They said I should have told them if I needed my vehicle the same day, even though nobody was there when I dropped it off and nobody was answering the phones. As for the phone calls, they said they only had 1 person answering 5 lines and that's why none of my 14 calls over 8 hours were answered, and it was my responsibility to leave a message ... in spite of the fact that their voicemail said it could take them 24 hours to respond. I've been here before and the service was much better than it was today. Those days, I'd give them 5 stars. But the absolute minimum I need for someone servicing my vehicles is that they have someone to answer at least 1 of 14 phone calls, and that they pay attention to the reason I dropped my vehicle off in the first place.

I'm new to town and am glad to have found a shop I trust!…read more I bright my car here after an accident (ran over something in the road) destroyed my oil pan and damaged some other parts under the car. They were honest and did a good job at a reasonable price. I truly felt that they treated the car as they would their own.They were upfront about their schedule and got the job done exactly when they said they would, and actually did the work for less than the insurance company's estimate.

We have been taking cars here for many years. John and Linda are terrific! They never overcharge,…read morethey don't do work you don't need and they are completely honest at all times. Great to work with! They are super busy so plan ahead when you call. Always a pleasure and we won't bring our cars anywhere else. John knows A LOT about cars!