First let me say that I am happy with the way my kitchen turned out. I also want to say that I…read morehave waited almost nine months to write a review, because I still hold anger towards the process and treatment of some of the employees. Now, first the name implies that they will help you Design your dream kitchen, this is a misnomer. They do not even help you pick colors or materials that will go together or help avoid dark colors in a small space. You are on your own! After you have made all the decisions, they will create a beautiful mock up. They did listen to the changes we wanted in cabinet height and placement, but they did not want to give their opinion on anything, which I kind of understand, but we asked for their thoughts and opinions. The employees: the two lead guys, hmm.. well at first Grayson was great to work with, at the end of the job he wasn't even nice and tried to not complete work to be done (It did get done, but he was not happy about doing it) The majority of the workers were great and efficient, they were very good about cleaning up each night. The lead, Al, was a sexist jerk. He often spoke to my son, instead of me, while I was standing right there! If my husband was home, he ignored me completely, until one of the men would call him on it. He whined when I pointed out that he missed putting up a trim piece, he said, "No one will notice". One of the other employees (the owner's son) said, "I cut a trim piece for that location, it's going on." Al was annoyed, but it was done.
Dan, the owner came by twice and is a very nice man and he is very knowledgable. His son and they other crew were really good. The salesman Larry, very nice man but he is a salesman and should probably go to a few construction projects before he sells things can't/won/t be provided. Grayson was professional for the most part, it was just at the end, when he just wanted to be done (I get that, I wanted it done, too), that he wasn't. Al was a jerk! He spoke down to me and grumbled a lot.
The craftsmanship was fantastic!! If I have one complaint, it is that there is a couple of bumps under my flooring, most likely the floors weren't checked or swept before the flooring was put in.