Does great work and exactly as promised. We had a large job and the work was excellent. I would…read morerecommend this service to anyone for and help

Very unprofessional. I would give negative stars if I could. Gave us an estimate to do some tile…read morework. We accepted the estimate and he set the dates for the work. Eric never showed up to do the work. I called him and texted him but he never showed up. He finally returned a text a week later and said that he decided not to do work in Alpena. Fine if he does not want to do work in Alpena but should have been after he honored the commitment he made to us. Rude and unprofessional.

New to the Alpena area. Referred by my realtor and could not have picked a more professional…read morerepairmen than Joe. Fixed our aging furnace quickly and even brought in a vacuum to clean up once repairs were done.

We are restoring a century-old log cabin on the Ausable. After our first contractor repeatedly…read morefailed to return phone calls, we were fortunate to find Zach Fessler. Zach arranged to meet us at our convenience and patiently explained the pros and cons for the different alternatives for a new heating system. He is friendly, thorough and clearly knows his business; after a thoughtful discussion, Zach sent a clear and understandable proposal at a fair price within a day. We chose ZNF and we are glad we did. The work was done expertly as promised. Zach returned every call promptly - even when he was on a family vacation - and made a point to come to the cabin weeks later when our propane service was installed to oversee the tank installation and fire up the new furnace. Even our general contractor, a contractor who has built and restored homes and log cabins for nearly 40 years, was impressed and confident in Zach's recommendations and work.

Scheduled an appt for zNF to look at our AC unit not cooling…read more Zack never showed up or called on the scheduled day.

I first contacted Trapper over a year ago to quote trimming and removing a large number of trees…read moresurrounding my cabin as he comes highly recommended. I contemplated and delayed as I have many renovation projects consuming cash, so I am always deciding what is up next. I had Trapper out again last fall to re-confirm the quote, he was very patient with me. Finally pulled the trigger on March 14th where we drew up a simple contract and provided my deposit. March 18th brought acceptable weather and 8:30am the crew showed up. These guys work hard climbing trees, saws blazing and they function like a true team; coach Trapper paving the way. Finished the next day... in/out done! Trapper is very skilled at what he does and the communication along the way was fantastic. He reminds me of a golfer lining up his shot when he meticulously plans where he wants the tree to fall. Kind of like a surgeon working the saw, wedges/sledge and an occasional rope and pull. He is so good! He ran decisions by me while working and had me walk with him several times to make sure I was satisfied. I am a very particular person and Trapper exceeded my expectations. Could not be happier with the quality of job and working with him from start to finish. Trust me, you want Trapper to do your job!!

Outstanding tree trimer and human being. Very personal, friendly and professional. He spent time…read moreexplaining the processes, presented us with many options, was timely per his laid out timeframe, and just an overall excellent person. He spend time showing are kids his equipment and teaching them about his job. He climbed down from one the trees he was cutting down to show the kids a tree frog he found! His prices were also the best around for the area! There is no better tree trimmer in northern Michigan. He did everything he said he was going to do in the timeframe told to us at the cost he quoted. You cannot ask for anyone better than Trapper for your tree trimming needs!

My husband hired Omega Electric to upgrade some wiring at our cottage last summer. They did an…read moreexcellent job, and in a timely manner. When we checked around with other electricians, Omega came back with a very competitive price. Ryan and his staff are very personable, and it's nice to deal with a local business, not a huge conglomorate.

Brian did incredible work in getting our bathroom back after the ice storm. He was fair,…read morecommunicated clearly and got the project done in a timely faashon.

Brian and his crew did an excellent job remodeling my bathroom and kitchen. Top notch workmanship…read moreand attention to detail. Highly recommended.

I just had John's team install a new mast, meter socket, and replaced the old fuse box with…read morebreakers at my local area cottage. I would recommend them completely! When I called for an estimate, John was very responsive and got back to me very quickly with the final estimate. No other company I called bothered to call me back. The estimate was within my expectations. On the day of the work, everything was well-coordinated with PIEG ... everyone showed up on time and did a very neat, professional job. The residential electrician on his team was great to work with, explained things carefully, and I was very satisfied with the final results! I can tell they don't just want to do the job. They want to do it correctly. I wouldn't hesitate to call this company again with further electrical needs (and boy, that cottage has needs!)

Very quick response to our request for an estimate/service. Reasonably priced and tech was very…read morefriendly. He had to fix some issues with a different company we had used in the past, overloading circuits. Since the repair, all is well. Will definitely use going forward.

If I could give this company a zero I would. Do not hire them. They give you a very low estimate…read moreand then do a really bad job of re-roofing your house. I had to have a new roof put on after the ice storm. They did not take out a permit so there was no inspection. Emmet County opened up a investigation so an inspector came out. He confirmed that they had not done a good job. I messaged the owner three times last month with no reply. I finally called and a man did come out and went up and said that definitely there were things done wrong and he would be coming back to fix them with the inspector. He didn't know when so I'm going to have to call them again to get a timeline. Do not hire this company.

ZERO STARS. Absolutely avoid this contractor!!! In addition…read moreto our experience, we became aware of other similar concerns reported by homeowners and observed patterns in online reviews, including Yelp, describing issues such as shingling over rot, ignoring underlying problems, and cutting corners. For our project, they failed to pull the required permit and it was only discovered when we looked into it after some red flags. We confirmed the permit was never pulled directly with our township, which indicated this has been an ongoing issue they have encountered with this contractor. We also spoke with other local township offices and reviewed public permit records in nearby areas, where we found additional properties associated with this contractor that did not have permits on file. They subcontract jobs out--sometimes posting and looking for crews in Facebook roofing groups--and had limited oversight of what was happening on site. As a result, the work on our house did not follow shingle manufacturer installation guidelines, did not comply with Michigan building codes, and they installed new shingles over an improper base without removing the old roof down to the deck for inspection. Without our permission and against Michigan building code, they notched our trusses during a minor repair, causing structural damage that will need correction. They also attempted to charge for work that was not completed. When we raised these concerns with the owner and provided proof, he denied the issues, insisted the work was "up to code," and was dismissive. He claimed he would pull a permit and get the roof to pass inspection--but he never did. We subsequently hired an independent building inspector, who confirmed multiple violations of Michigan building codes. We were forced to hire a lawyer and dispute the charges with our credit card company. As a result, we now have an unpermitted roof that must be completely redone, along with truss repairs. Do your homework: check reviews, confirm who will actually do the work, get everything in writing, and make absolutely sure the contractor pulls the required permit. We were fortunate to be home during the project and document everything that occurred or we would have no idea what was under our roof. We trusted this company and had a negative experience. STONGLY recommend choosing another contractor. DO NOT USE FOR GUTTERS EITHER.