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    Builder's Window Supply

    5.0 (2 reviews)
    Open 7:30 am - 4:00 pm

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    The Home Depot

    The Home Depot

    (86 reviews)

    $$

    South Nashville

    I contracted to have 4 closets organized in April. Sales rep came out and sold me closet…read moreorganization for $14,000. Sales rep told me that the installer was GREAT! He had been installing for her for many years and did flawless work. I did not get that installer apparently because he destroyed my sheet rock and did not install the closets as was laid out by the rep. I sent a bunch of photos to the office and they sent out the installers boss. The finish on a lot of closet pieces were missing the factory paint. Appears like I got second hand materials or things not used on prior installations. Looks like it was in the installers truck for a while. Installers boss came out on 6/21 and confirmed that the closets were not installed correctly. He seemed shocked. He said replacement parts would be in 2-3 weeks and they would come out (he and installer) and make it right. I have left many messages with no action. The guy at the office told me that it takes 4-6 weeks to get materials in and that the installers boss didn't know what he was talking about. It seems like everyone is pointing fingers at someone else. I just want my closets fixed so I can use them. I do not recommend using Home Depot and their installers in Tennessee. Do your homework. I wish I would have. Now I'm stuck with this and no one from Home Depot is assisting me. I am attaching a few photos of the problems.

    This Home Depot is located on Powell Avenue in Berry Hill and is your standard Home Depot location…read morefor the most part. We popped in to scope their Christmas décor and exterior patio lighting. Both honestly were a bit of a let down. While I get the seasonal décor being limited because it's not there to stay, the limited options for exterior patio and yard lighting was a bummer. It was essentially an endcap. The store was clean, organized and in good shape. Service was non-existent, but we did not seek anyone out either. From entry to exit, we were not engaged at all. Passed several Associates on the floor and while we did self-checkout, the Associate running this area was on their phone during our checkout. Not a big issue, just surprising. Overall, this location is your standard Home Depot location and when in the area, if the need arises, I would have no issue swinging back through.

    Builder's Window Supply - buildingsupplies - Updated May 2026

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