I decided on this company, as it's local... bad move. I got an appointment/quote for blown-in insulation in November. The day for insulation was in December and supposed to be first thing in morning - 2 hours after a no-show I called. I was told their truck broke down; they never called or communicated that- and my husband took time off from work and was waiting at the house for them. Finally they came after Christmas and blew in the attic insulation. My husband had to take off work again as he wanted to be present and check the work. The guys left as he was getting a flashlight; the insulation wasn't enough so, they had to come back. After multiple calls/texts to Jesse B., they made a return trip. Another day where my husband had to wait and work remotely. This time it looked ok, until there was snow melting on the roof and my husband went into the attic space. The insulation was sparse in places and it needs to be an R-49 - that's what we paid for. The company agreed there were spots that were not covered. Fast forward to this Monday where my husband again was waiting all morning for them. The text he received said that the insulators would be there within an hour. That was around 7:30 in the morning. They finally pulled in at 1:25 pm. -my husband is going to have to make up the time missed from work.
This company has poor customer service (they don't respond unless repeatedly contacted), a bad work ethic (quick in and out and poorly done) and I wish that I had done more research before hiring them. Steer clear from this company until they get their act together! I hope this helps someone! read more