I made a visit to this Buffalo Wild Wings to have a late lunch with family. We were a party of 3 and 1 baby. The host greeted me and I let them know I was meeting someone that had already been seated. They helped me find the booth my party was at. There was a tv above the booth that was a nice addition to my dining experience. It wasn't noticeably loud and the angle allowed us to view the tv without being overall distracted by it. Our waiter was patient and provided pleasant service. The food arrived from the kitchen appetizing and was exactly what we ordered. We split our check easily 2 ways after dining, we just shared with our waiter what items we wanted split. read more

Service was absolutely awful. Server checked in on us 3 times over a 2 hour period. Not to mention a 50 MINUTE wait for food after we waiting 30 minutes for the server to take our order. It was not even a busy night, would not recommend eating in here. Wings were small read more

I orders the mushroom and Swiss burger. It was sooooooo greasy! I could barely pick it up without it falling off the bun.. My husband had a black bean burger. Dried out and flavorless! I'll stick with the wings.... read more

Buffalo Wild Wings - Look at the amount of grease on the plate! - Sports Bars Near Me - Frankfort, Illinois

just not good anymore. Last 3 times I've gone, prices up and quality way down. All the food is cold when you get it, chicken did not taste good(seemed microwaved) onion rings so greasy that they were not edible. chili cheese fries were one solid cold clump. Time to leave this place in the past. Service was ok. read more

The cleanliness, service, quality of food and price really needs improvement! We used to love Bdubs, but it has gone downhill over the last couple of visits! We thought the waitress was overwhelmed, but it was just her. Waited for drinks, and they didn't clean tables around us and our table. Normal to bring napkins instead of sitting with sauce on your hands. It was 172.00 for 3 people, that does include tip. Would not recommend! read more

The wings gave me and my whole family food poisoning. Whatever the cooks are doing to cook the food is not sanitary. They need to be more cautious of what they are doing. read more

Not the greatest. The place just feels dirty (food splatters on walls etc) and the employees, though nice enough, looked unkept. My wings were ok and my husbands salad was made with old, wilted lettuce. It was a friendly enough place but we won't be back. read more

Missing items for takeout. Chicken wings? NO. Chicken MINI bites, the size of cut fingernails. there was more bread than chicken!! WTF happen? place used to be good. now it sucks. I will never ever return. PLease do us a favor, close your doors. read more

It's been a while since I've ordered from Buffalo and the Frankfort location. Greeted immediately. The food was ready to go, on time. Plenty of sauce on the wings. Fries quality are just so-so. The company sticks with these fries but other places offer much tastier fries and a wider variety such as tots and just a higher quality of fry. The curds are solid and the sauce they come with is very good. Staff is always pleasant and the facility is clean and a solid choice to spend time with friends read more

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Went here after church(could not check in because the yelp app wasnt working correctly). But the service was good! Food was tasty! And everyone was helpful and attentive!!! Food came fast and hot!! Just how I like it!!!!!! Today was a great time. Could have been because we came right at 12p? I am not sure! I was hungry and we all got our BDubs Fix! read more

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We have always loved BWW but these last few times have sucked waitress was super nice food has just gone down hill needless to say this was our last time we will not go back. Wrap chicken tasted like can tuna, wings 1/2 sauce in them should of been 10 one the size of a dime. Drinks taste good way too much ice though. Cheese curds & onion rings were good read more

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my boyfriend and i went on a date and the white lady with glasses, blonde hair, looked around 30-40 years old who attended us was very rude and it was very unprofessional. she essentially rushed us out right as we finished eating and it wasn't even busy. we couldn't even enjoy our time there because we were uncomfortable. will never come here again!!! read more

I've tried this location on several occasions pre covid and carry out during covid and it' is always a disappointment. Waiting for an order to be taken, takes forever and the food is either wrong or over cooked when it comes to the table or pick up. I've been to several others and many of them have similar issues so I'm not sure what the problem is. The wings are good when the order is correct but unless it's a free meal from someone I've given up on Bdubs. read more

The service was pretty bad. Our waitress got a couple of our orders wrong. Come to find out they don't even have some of the food we were waiting for. No big deal - we got something else. Then not all of our food came with silverware to eat that we needed. We ordered drinks and they didn't have what we ordered yet we waited so long just to find that out. My biggest issue here is that I got sick later that evening. As if the poor service wasn't enough I found myself sick a couple hours after leaving. This was yesterday evening and after doing so I feel better now. It was certainly the food! read more

Paid for a10 piece traditional chicken wings and hoping I got more drumsticks versus the other. Instead I received a small amount of drumsticks and got more of the other undesirable pieces. 2 of the drumsticks were so tiny that it was the size of a small bird. The wings were dry, old, crusty and hard to eat. Majorly Dried out! Must have been many days old Plus the teriyaki sauce was poured over the wings. Soaking my hands and clothes The food sucked!!!! It was a disgusting meal! Spent $17 for this garbage? Called them after I tossed them in the garbage can. Then they want me to pull them Out of the garbage can so I can have a do over? Well , you gave me the worst hellish food order. There's no going back to your chain of stores after this. I'm thorough dine with your garbage food I' visit monthly my daughter and her family here and am from Madison This place was horrid! I couldn't wait to toss their shitty food in the garbage fast enough ! Never never ever ever will I ever eat at this place again !!!!!!! A despicable place for wings Madison had better wings than this place read more

The bar tender Taylor is a real bitch. She had an attitude the whole time, every time I went to ask for a drink she'd roll her eyes and sign, I was there for my 21st birthday with some friends and she never cared us after the 2nd time of her eye rolls I asked to speak to a manager and she told me she was the manager for the night, I was very displeased with the service, I highly recommend to take your business elsewhere unless you want a crabby moody bar tender. You Taylor are a miserable person and I'm so sorry for your parents read more

Always have a terrible experience dining in the chicago ridge location. Customer service is not their strong suit. The food quality is hit or miss. Either the wings are over cooked too saucy or not sauces enough. We tend to drive out to Berwyn or orland location just for a better experience overall read more

I am so over the Frankfort location! Our order is consistently wrong. Our 2 married kids won't go there anymore either. Last Sat, not only was my husband's wings not breaded, but there were sauce finger prints on them! Regardless if it was a gloved hand or not that's gross! We're done! Sad. read more

Buffalo Wild Wings - Nice, gross finger print on our incorrect chicken! It was suppose to be breaded. - Sports Bars Near Me - Frankfort, Illinois

Came into BWW with a few friends to catch up and grab some wings. My friend and I first got in and were seated right away. Our waitstress was very friendly and told us the specials. Later our two friends joined us. My friend and I ordered the quesso dip which was pretty good. I would recommend it if you are looking for a good app. We then both ordered a beer on special. After waiting for our friends who finally arrived we all ordered different set of wings. It was a Tuesday so they had a deal for buy one get one free which was pretty good. While waiting for our food, the waitress was pretty attentive although she was covering a lot of tables. Sadly it took over an hour for 4 of us to get our wing orders. The waitress kept checking in on us and apologizing but I was hoping we would be compensated for the wait of over an hour. Overall, the food was good and I recommend for the deals on buy one get one. I got the small order which filled me up and still have some left overs. I think the kitchen could use some love in speeding up the service. read more

Buffalo Wild Wings - Boneless honey BBQ Wings - Sports Bars Near Me - Frankfort, Illinois

Recently stopped in to grab a late lunch and a few drinks. Our food order did take awhile but the manager came to the table and apologized and took care of some of our bill. It is definitely one of the cleanest BWW's I've been too as well. Food was great! Our server was very attentive. read more

As a buffalo wild wings enthusiast, I feel like it's only my duty to try new locations. I was seated quickly in a corner booth (classic!) The waiter attended to our beverages almost immediately after our seating. We already knew what we wanted so we ordered asap. in a matter of 5 minutes our delicious fried pickles were out. So hot and fresh!!! The wings were tossed in the perfect amount of sauce ( in my humble opinion ) Overall, I had a wonderful dining experience and I will definitely return in the future. read more

Buffalo Wild Wings - Medium Boneless Wings Honey Bbq Boneless Wings Fried Pickles - Sports Bars Near Me - Frankfort, Illinois

In past times I have been here and I have received average service nothing to comment on! Yet I decided to get lunch from this location through grub hub and I accidentally ordered it to the wrong location when this was discovered the manager working named Sandy was kind enough to make the order at this location and contact the other location to close my order. Thank you sandy!!!!!!! read more

Had take out last evening, they don't listen when you talk to them. All 3 salads were incorrect and about 1/2 - 3/4 full, very little chicken in them as well. We did also order 8 boneless, very small pieces. The manager asked if we wanted to bring them back and remake also offered 20% off. We spent over $40 for 3 small salads. Seriously! read more

Long wait, mediocre bar food served in cardboard. The wings are ok but for the money, I would rather go next door to Culvers or over to the Irish place. I must be missing something but I won't be back. read more

Buffalo Wild Wings - Sports Bars Near Me - Frankfort, Illinois

Yelp is for complaining losers and the rest of us. This place is great! Wings, killer Beer on tap, clean and tasty Servers, hospitable Negative reviews on most all businesses are usually from unhinged people, useless information. read more

Been coming to this location a long time and it's always good food, but today the service was AMAZING! Cara was our server and she was so sweet, friendly, funny, kind, and our order was perfect. She was quick and I asked her name specifically so I can ask to sit at her table every time we are here. Thank you Cara! BWW, don't lose her! read more

Great Service tonight! Eric was our server and he was excellent! The kids love playing the Buzztime game as do we! Food was good and came out fast! The restaurant was very busy and we waited 15 minutes to be sat - it was a Friday night, so not bad. read more

This place is an absolute joke, I walked in today around 5pm, the place was completely empty. I waited for 20 mins for someone to take my drink order, and 40 mins for my food. I ordered boneless wings, they tasted stale like they had been sitting half the day. I'm honestly surprised this place is still in business. read more

Feel like the quality of this location has gone way down. The ultimate nachos nearly killed us with how salty they were. Unfortunately won't be going back. read more

Buffalo Wild Wings - ULTIMATE NACHOS - Sports Bars Near Me - Frankfort, Illinois

I am a regular at this Buffalo Wild Wings. We usually come here during the week for lunch. So I thought I would continue to support them by ordering take out during the shut down. I am disappointed that they got our order wrong but what is really upsetting is the response I received from Mary when I called and ask her to refund my credit card. Completely unprofessional and not the way you would expect to be treated when you are trying to support their business during this time. read more

The food was terrible, the waitress screwed up numerous things on our order and on our check. In addition, it took an unreasonable amount of time to get our food. Stay away. read more

I'm impressed with the cardboard packaging. Kept the food hot and crispy. Safe curbside pick up, nice family meal packages! Lunch is served! read more

Buffalo Wild Wings - Sports Bars Near Me - Frankfort, Illinois

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Servers were amazing there! But as far as managers go... Based on how jeff treated his only 3 servers who were on I felt bad for my server makalyn. Will not come back so long as he is a manager here. Management only works when they understand authority, he sadly seems to abuse it. NO STARS! I only said 1 star because yelp will not post anything under no stars read more

TERRIBLE service! Food arrived before drinks were served. No napkins or wipes given with our wing order...had to ask 3 x's for them. Our server never stopped by to ask how anything was...had to actually go get own drink. Staff all standing around chit chatting. Spoke with Manager, Robert and he was extremely unprofessional, snarky and actually tried to brush off the poor service by saying the staff were new and only 17. Apparently he doesn't know or care about the law, as she served alcohol - nor does he know how to train his staff. Two guys at table next to us actually had to whistle to flag down their server, who had total attitude for having to actually do his job. I strongly discourage anyone from visiting this location. read more

Yes, I am going to review a nationally owned chain restaurant. Well someone has to help out his fellow yelpers. It's my youngest son's 15th birthday. He decided for his birthday lunch he wanted the group of us to go to Buffalo Wild Wings. My wife said I have been here before but I truly do not remember. That must not bode to well for the big Buffalo. There were sports events galore on the many televisions. The Bulls were on one set, the Cubbies on another, the Tampa Bay and Calgary Hockey game on another, the Bruins and Sabres on another and one set even had trivia running on it. Well we started our meal with two appetizers, Mozzarella Sticks and Mini Corn Dogs. Both were just average, nothing real special. Then the birthday boy starts the main course by ordering the Hot Wings. He usually orders a cheese burger, but today he got wings instead. My little man must be growing up. He did say they were good. For my main course I ordered the Burger Slammers. This was three mini cheese burgers with thin cut french fries. The burgers were average and the fries were actually pretty good. My oldest son ordered the Ribs and Boneless Chicken Strips. He thought these were just okay. My wife and youngest daughter both ordered the Bacon Cheese Burger, Maria with onion rings and my daughter with fries. Again they thought their orders were just average. Our waitress, Tori-Rae (first Tori-Rae I have ever met and a nice girl) brought out a chocolate covered brownie in chocolate sauce for the birthday boy. That was nice I thought, since we had been to a recently reviewed restaurant (Bistro Campaign) that did nothing for our birthday group. Well our total bill came to roughly $74 dollars. I always think of Buffalo Wild Wings, like I do of TGI Fridays or Chilis or Applebees or those types of restaurants. The family trendie sports theme type of restaurant that can be loud and expensive. It's nice to try but I'm not yearning to head back. Sorry about that big Buffalo. read more

Went there on 11-5, service was god awful, took 30 mins just to get our drink order in, server brought the wrong food, server didn't tell us they didn't have a certain drink or sauce until last minute, and then my friend got food poisoning from the chicken & Mac & cheese. Would never go again! read more

Ordered online. Got the wing order right, but did not include any of the carrots/celery we ordered.

We arrived and they sat us at a table in the middle of the restaurant, even though there were clearly many booths available. By the time I tried to request a booth the hostess was gone. The food came out after about 10 minutes and was exactly as ordered. I ordered the chicken tender salad with spicy garlic sauce and blue cheese dressing. The salad had lettuce, onions, croutons, and cheese. I would have liked to see more ingredients on the salad. I like the tortilla strips, blue cheese crumbles, tomatoes, celery that I've had on buffalo chicken salads at other restaurants. The chicken had a little too much sauce and overwhelmed the flavor of the cheese and dressing. The dressing came separate in a plastic container and was a good amount. The meal was very well priced, but I just wasn't impressed with the simplicity and flavor balance of the salad. There were flat panel LCD/Plasma TVs all over the place. There were usually 3 within view of any seat position, with ESPNHD, ESPN2HD, and NBAHD. Great place to come and watch the game if you don't mind sound off. There are projectors near the bar that most likely have sound on for the popular games. read more

Another in a long string of B-Dubs...and this one was a step above. This is a newer one of their franchises, and it was clean and spacious. It had the usual two dozen TVs playing anything you might want in sports. It also had the usual food and beer offerings...which were good stand-bys. Service was particularly good here...we had an attentive gal who did an excellent job. Food was fast...food was hot...beer was cold. We'll go again. read more

I did not eat during my visit to this BWW so my review is strictly on service in the bar area. Shortly upon sitting, the waitress was by taking our order and when we had more join our table, she quickly got their order too. The rest of the evening, I don't remember seeing her much but I know that our table was always content with the beers and food they had. No complaints came about until the end of the evening when we attempted to settle our check. Granted, we gave her a gift card, credit card and cash to cover the bill for six people. Because of this, we had written down how to split up the bill. However, when she came back, she had mixed it all up and it took her 20 minutes to correct. By then, we were really anxious to leave. read more