Very responsive and friendly team! They really care and go the extra mile to take care of their…read moreowners and tenants.

Gemstone property management is the best! They are attentive and professional while maintaining…read morethat small town customer service feel. Gemstone goes above and beyond, I highly recommend!

We have just moved in here, and it is NOT a good experience. The manager Tay*** is extremely…read moredismissive as well as the maintenance team. We have been here less than a week, and everyday there is something else they are neglecting to give us, mail keys, parking pass ect. We are trying to work with them however, when we are told we are lying everytime we try get things done, it makes for a very poor experience. I understand that the management is hard work, and that people are rude to them, but we are not those people and they need to be kind to people. We are glad we are going to be here less that 3 months.

The apartment is nice but we have had SO many maintenance problems in the 6 months we've lived…read morehere. Our heater has gone out twice this winter for several weeks, our microwave has broken twice for weeks at a time before getting fixed, and we had sewage coming up through a pipe in the ground. Wouldn't recommend.

Terrible place to rent from. Charged us cleaning fees even though we cleaned it nicer than when we…read moremoved it. and when we moved in we took pictures of hair in the bathroom and the sink covered with grime and a few broken switches

I think it's the only "normal" place to rent in Rexburg. There are issues here & there just like…read moreany other place but overall it's affordable housing! they allow pets & you pay 1 utility bill! the apartments are old, parking anywhere in the winter just sucks, everything is either breaking or broken & outdated. I am happy to take mediocre regular living conditions for a price I don't throw up just thinking about. Plus the rental agency staff are friendly & accommodating. The only thing I can complain about is maintenance, it can be spotty & unsatisfactory. I had mold growing in my bathroom because the fans air circulation isn't strong enough but it works so it can't be replaced. Overall, I think it's a smart price to pay!

Absolutely fantastic and helpful. Our gas was shut off (not our fault as the property owner and not…read moreus were reaponsibke for the gas bill) and they helped us with accommodations for the few days it took them to get the gas back on. They were helpful in an emergency situation and they treat their customers with courtesy and respect. Thanks 4 Corners for your Help!!!