After moving to Sandpoint in 2013 from a state on the coast south of here, which will remain…read morenameless...ok, ok...Kommiefornia, Wrenco Arms was the first gun store I visited. Now keep in mind this was the OLD ownership, and as I walked through the front door the room went from loud, jovial talking, to dead silence. All eyes were on me as I moved about the store, checking it out. No one said a word to me; no greeting, no one asked if they could help me find something. NOTHING! The atmosphere seemed almost hostile, like I didn't belong in the store so I quickly left and never went back. Several months later I was looking through a real estate magazine and saw Wrenco was for sale and for a split second I thought about buying the business. Again, for a split second. Then, several more months later, I saw Wrenco was under new ownership. This could be a good thing, I thought, so I went in to the store to look around again. When I entered the store this young guy approached me, extended his hand and told me his name is Brandon, the new owner. He actually thanked me for coming in to the store, and asked if I need help finding anything. WOW! What a difference from my first experience! I recently purchased a new rifle I had been wanting for a very long time, a Remington 700 Sendero SF ll in 7mm Rem. Mag. and Grant handled the sales transaction and background check which, with my CCW, took maybe 10 minutes. The entire staff at Wrenco Arms are very knowledgeable and friendly. I especially like the fact that they remember my name. It may not seen like much to some people, but to me it means they appreciate my business. Does Wrenco Arms have the cheapest prices on everything they sell? Probably not. However, their prices are more than fair, and, there is much to be said for the exceptional level of customer service they offer. And personally, I find it very difficult to place a price on someone else's knowledge, experience, and expertise. To Brandon, Grant, and the rest of the team at Wrenco (sorry I don't remember your names; I have a closed head T.B.I. or traumatic brain injury and moderate/severe memory loss) congratulations on your success, and I wish you even more in the future!

What business doesn't even try to answer the phone? I called 3 times and it goes directly to a…read more"greeting" that isn't welcoming ,friendly or Professional, flat out telling you that they don't listen to voice mails.

They are wonderful, I got my last Ruger here, I will definitely be back. Service is great and…read moreknowledgeable, product priced amongst the best in town.

The signal to noise ratio here is the highest I've seen, and I have been in lots of gunshops over…read morefifty some years. I came in just to look around, but the staff was so friendly (without being annoying) and knowledgeable, that I ended up buying my first suppressor. Michelle walked me through the whole process and made it easy. Great place to shop!

Absolutely horrible experience. I was treated with open disrespect from the moment I walked in…read more Instead of helping, the person working there stayed on the phone, used profanity, accused me of things without cause, and made it very clear my business was not wanted. I was made to feel unwelcome, judged, and humiliated. No customer should be treated that way. Based on how I was treated, I believe this may be discrimination in a business open to the public. Idaho treats that as a public-accommodation issue. The Idaho Human Rights Commission says businesses open to the public cannot deny the full and equal enjoyment of goods and services on the basis of sex, race, color, national origin, religion, or disability. The IHRC also says initial inquiries are confidential, it conducts a neutral fact-finding investigation, and an administrative complaint must be filed before a discrimination lawsuit can be brought in Idaho. Because the IHRC warns that cases are harder to investigate when discussed publicly, I will leave the remaining details for the formal complaint process. The legal/process language in this version tracks the IHRC's public-accommodation and complaint guidance. This was degrading, hostile, and completely unacceptable, and I will be pursuing the proper channels

I have been buying items at Woody's since it opened. This is a family-owned business and is run…read morewith the highest amount of honesty and integrity. The number of customers from the Bonners Ferry area including Montana and North Idaho is amazing. The owner and his staff go out of their way to help you with your needs. dealing with the public can be a trying experience especially went dealing with people from outside the area who don't understand the process.

These guys are extremely helpful, very knowledgeable and if they don't have what you're looking for…read morethey will order it for you. They welcome Washington buyers as well. Very nice guys!

Knowledgeable and friendly. All of my questions were answered. The location is easily accessible.read more

Moved here first of June. Rifle,shotgun, scopes,licenses,and ammo later I like this place. If they…read moredidn't have it they ordered it in. Prices are good, sales staff are excellent. They take the time to inform us dummies and guide us in the right direction

This shop was very nice and organized and friendly staff. They we're very help full trying to find…read morethe right ammo.

Good selection, friendly folks, and surprisingly reasonably priced on most things. Always willing…read moreto go the extra mile to help out.

Always friendly, helpful, and great customer service. I've never had a bad experience with any of…read morethe folks there. 100% recommend.

These guys are the best. The owner goes out of his way to make sure his customers are taken care…read moreof, and I really appreciate that. If you've ever walked into a g@n store and dreaded talking to the fudds at the counter, this place will be a huge relief. They know their stuff, they aren't pushy, and the store itself has WAY more items than you might think. They have a lot of things I usually would order online because you wouldn't expect to find them locally. Suppressor mounts and hubs, flashlight tape switches, good, high end NVGs, steel targets, and they personally test a huge majority of the gear they sell - and then put up well made YouTube videos with the results. If you've ever bought an NFA item from a shop and then had them sit on your approval for days or weeks... another sigh of relief with ECG. From what I can tell, they strive to get notifications out to customers the day they get the approvals from the ATF. No games like I've played with a lot of other NFA shops over the last 14 years. Overall, if you've never been in - you should support these guys.

Had what I needed, knowledgeable and friendly for someone like me who's just starting a collection.read more

The owner, Spencer, is very knowledgeable and can help you find whatever you are looking for!read more

Just stopped in on my way to Montana, picked up some sub ammo. Surprised by some of negative…read morereviews, good humored guy and it's a nice little shop but still had some good variety. Keep doing what you're doing!