So we contacted this dealer about a specific vehicle. We were told the vehicle couldn't be sold due…read moreto an outstanding recall. We understood that and still looked at it, test drove it around the parking lot, and placed a refundable deposit. The salesman, and manager were present when we asked if it was fully refundable and we were told by Sales Manager Amanda that it was fully refundable. We were then told that it would be illegal to not refund it if we asked for a refund. We asked for the deposit to be documented as refundable as well. We decided not to buy the vehicle after the dealer old us the recall was completed approximately a week later. I immediately asked for a full refund. Almost 10 days later and still no effort by the dealership to provide a refund! The first excuse was the accounting person was on vacation. The latest is, they can't issue a refund without calling the card processing company. Complete B. S. Stay away! This place is definitely shady! I doubt we'll see a refund, so...

We had a very disappointing experience with Jeff in the finance department at Monumental Ford…read more We agreed on a specific purchase price for the vehicle. Because it was late and we live three hours away, Jeff suggested completing the paperwork through e-signature. While reviewing the documents, we discovered a $2,000 increase from the agreed price. We immediately stopped the signing process due to this discrepancy. Despite us not completing or approving the final numbers, the paperwork was submitted without our signatures reflecting the correct agreed-upon amount. We gave Jeff and the dealership three weeks to correct the issue before writing this review, but nothing was resolved. This experience has caused serious concerns about transparency and integrity in the finance process. We are extremely disappointed and would advise anyone working with Jeff to carefully review every document before signing.

I found out about this place from my good buddy Derek (I can always count on him for his local…read moreguide services)! The owner, Kenneth, is an absolute sweetheart and the rest of the staff (there were 3 other gentlemen working) are polite and sweet. My Mother had a great time joking and laughing with them. They're located on Community Road - about 1 mile from the intersection of Altama and Community Road / Cypress Mill Rd intersection. There's a little air conditioned building with a few chairs - so you can wait inside to beat the heat. No wifi or restrooms - but there is a mobile hot spot, magazines, books and a television. They were fast and for $25 they cleaned the car, applied tire shine and wiped the dashboard. We were in a bit of rush - and overall - it took about 45 minutes. So why didn't they get the elusive fifth star? I'm no longer a local - and for $25 (and I also tipped $10) - I expect my center console, doors, dash and display to be wiped down with protectant applied to the dash. Don't get me wrong - I was told upfront that this was not included in the $25 price . . . But I have to be honest - even if my car is super clean on the outside - if I'm still looking at fingerprint smudges on the LCD and dust on the odometer display - it just ruins the 'so-fresh-and-so-clean' experience as I drive off. Bump up the price a little - if you need to - but PLEASE make the view from the driver's seat pristine when the customer drives off. :-) Another note - and they didn't lose stars for this - but I don't think they offer deodorizer / air freshener. Not sure - I'll be sure to ask about it next time. My carpets and seats need to be cleaned - and his detail rates are great - so I'll be back for a full detail when I'm back in town!!!

From the owner: We have been in business for over 22 years serving the Brunswick Saint Simon and surrounding…read moreareas.. we believe our work is our signature and we diligently work hard to leave a good signature on all our work..

Fairly new location. Lots of parking and good gas prices with lots of pumps…read more You get the clean store and very clean restrooms. Time we went was good not as crowded and able to get in and out timely.

This three star review is less about the Buc-ees It's self and more about the location and the…read moreaccessibility from I 95. I stopped in this location on the way down to Jacksonville from Savannah over the weekend and found this location to be really challenging to get in and out of. We pulled into the station around 10 A.M. which I suspect is right about the time they start getting a rush. Traffic was backed up on both exits and even more so getting onto the main road to get into the Buc-ees. Once you got in to the gas station, it didn't get any better with complete chaos in terms of traffic, pedestrian traffic and confusion about which way to enter the pumps. Inside as with all these locations, it was a complete madhouse as well. Aggravating, but ultimately not disimular from any other Buc-ees across the south and southeast. If you are stopping at this location, just plan to be here for about 30 minutes or more, depending on when you pull in. And by the way, there were other gas stations at previous exits that matched Buc-ees gas prices, so unless you are dead set on that barbecue "sammich", you might want to stop elsewhere if you're in a rush.