Avoid at all costs. Even after outlining damage when picking up the car Avis attempted to point out…read moreand charge for every piece of dirt or existing scuff on an already old and abused rental. Unless you want to waste time in credit disputes after the rental avoid this outfit at all costs.

DO NOT RENT CAR FROM ENTERPRISE IN SPAIN…read more Made a reservation in the US a week before traveling to Seville, thinking the a US company would be more reliable and they cancelled booking two days later. I called and made another reservation before traveling to Spain and Enterprise called me once in Spain, the day before I was supposed to pick up car, to tell me they had no cars!!! Travel plans through south of Spain ruined!!! Asked to speak to regional manager and still waiting for call... Avoid yourself the hassle if traveling abroad and rent from a local company.

I wish I would have read the reviews prior to renting a car with Enterprise in Spain this past…read morefall. Their location at the Train Station is terrific, and they gave us a "free" upgrade. That's where the plusses end. Over the next 3 days driving in Portugal, the car stopped running three different occasions, usually on single lane hilly roads. No way around, blocking traffic. It seemed like it needed to cool down, then it would start again. The 4th occasion was on our way back to Seville when we pulled into a roadside stop. It would not start, so we had to call the "roadside assistance" number on our contract. Three hours and multiple calls later, he finally showed up and found nothing wrong with the vehicle, probably because it started right up. (Again, indicating it needed to cool down). He told us to take the car back to the facility we rented it from and request a replacement. We drove the car into the Santa Justa Enterprise, parked it and requested a different vehicle. The agent inspected the car, took some readings on the dash and without comment or question, gave us a different vehicle. The second vehicle also had mechanical problems, but luckily, a light came on and warned us of the need for a fluid. It was Sunday, but we found the Granada Enterprise 5 minutes before it was closing. Fluid added and on our way, with no more problems. Two months later, we receive a charge on the credit card for E120 (about $152) for "towing & storage". I've been fighting this with Enterprise, but it appears they are unwilling to retract the charge. My credit card company has been made aware and hopefully will resolve this matter. What a scam ... they seemingly don't maintain their vehicles and get the customers to pay for the maintenance. If I add up all the time the two vehicles cost us on our trip and my time in trying to get the charge reversed, Enterprise would owe me more than the car rental to start with. No matter how "reasonable" their rate may seem, it's not worth the hassle. This said, I have used Enterprise in the states repeatedly and have always had great service and no complaints.

I did a one-day rental. Picked up car early, returned later that day. They said there was new…read moredamage, which never happened. A scam. We were charged for that, but I am protesting it with Hertz and my credit card company.

Scammers - you pay for damage insurance and still get charged though no evidence of said damage is…read moreprovided. I've rented from many other rental companies with zero problems and will never use Hertz again.

They are scammers. When we turned up to collect our pre-paid car they said it wasn't ready but we…read morecould pay extra for a much better car. When we refused, it turned out that they were lying - our originally booked car was ready. They then insisted we had to pay an airport supplement even though (as we could demonstrate) this was already included in the price we had already paid. We were then given a car covered in bumps and scratches - the list of existing damage extended over 2 pages. Although we took photographs of all the indicated damage, we missed a tiny scratch on the wing mirror which wasn't on the list. When we returned the car, the attendant went straight to the wing mirror, without looking at the rest of the car, said 'new damage' and charged us, even though we hadn't caused any damage at all. An obvious and deliberate scam. Please don't fall for it. I've used Europcar in other countries and it was fine, but I'll never use them again.

AVOID EUROPCAR AT ALL COSTS! This company is a scam. I rented a car for 3 days from them and then…read morethey charged me for "new damage" upon my return. There was absolutely nothing there. I was furious. I emailed the company photos to prove there was no damage and several months have passed without hearing any word back from them. After a google search it appears this seems to be their business model, to scam their customers. SO DO NOT USE. They are not legit. Please see attached photo of the "damaged car" I got charged for.

They are crooks. Rented me a car with 16 dings listed on the rental agreement. After I turned it…read morein they found a 17th ding. We were in the car almost the entire period and I know that there was no damage to the car during our rental. I refused to pay. After a year and a half, the actually charged my credit card for the damage. I am sure that other people who have rented that car have been scammed the same way. Other review sites mention this same thing happening with Sixt. DO NOT DO BUSINESS WITH THIS COMPANY!!!!!!

If I could give zero stars I would. This company is an absolute scam. My car that I rented had tons…read moreof minor damage when I picked it up. Upon returning it they claimed I put a scratch on the hood of the car, and a HOLE in the bumper. This company is an absolute scam to use. They charge me money for damage that I didn't cause. NEVER USE THIS RENTAL COMPANY. They will find a way to charge you for "damage" you never caused. Read all the reviews here, it is all they do.