I rented a Ford Expedition from Avis and was given a vehicle with a huge hole in one tire. My…read morefamily and I found out the hard way -- an hour and a half into our road trip, the front right tire went completely flat at a Wawa. When I checked the photos I took before leaving the lot, the hole was clearly visible. We spent four stressful hours stranded on the road, ruining our first day's plans and everything we had scheduled. I had to buy a brand-new tire for $180 just to keep my family safe -- on top of the inflated rental fee, which was higher than what I was originally quoted. Avis refused to take responsibility and told me to deal with their claims company instead of reimbursing me or even apologizing. I still haven't received a response or a reimbursement. Avis rented me an unsafe car that could have caused an accident, cost me money and time, and completely ruined the start of our trip. I'll never rent from Avis again -- and I strongly recommend you don't either.

They don't accept rentals from anyone who does not have a credit card. I offered a security deposit…read moreand they still said no. I'm from out of state and what they basically was telling me is without a Pennsylvania DL and a Major CC I can't rent a car. This is not typically the case in my area.

I needed a rental last minute because someone hit my car! That Saturday I called around 1130 and…read morethey were closing at 12 so I didn't have much time! Thankfully I lived right up the street! Alex was the one who took care of the reservation and all I had to do when I got there was sign my name! Very fast transaction and what a nice man!!! He was super helpful and fulfilled my needs! He gave me a GMC SUV, The car was beautiful, everything was neat, clean and the car was fully filled with gas! I just wanted to thank them for working with me and my insurance company!!! They did a wonderful job!!! Thank you so much Enterprise and specially To you Alex!!!!

Please please be careful from renting from this site. Their hours are subject to making xtra…read moremoney. They close at 12:00noon on Sat. and not open on Sunday. Trust me they are out at 12:01. So, they have a drop off box and if you use it you still have to pay for it sitting on their lot when close what an expensive get over to customers, If you get stuck in traffic or have any thing else they get not one but two days more on the rental. This is why you should go elsewhere. I'm a senior and was robbed by Enterprise Car Rental. Called every day for a week and no upper management has gotten back to me. Manager at branch said, there is nothing he can do for me. I said, look at the camera the car sat in you lot for two days. if I would have been told about this I would have used the vehicle. WHAT A SCAM...... SHAME ON ENTERPRISE.........

Horrific experience here. Reserved a car and when I showed up to pick it up they said it wasn't…read moreavailable. Said I needed to be there by 12 noon and since I wasn't they "sent it back to corporate". Not one of the 5 confirmation emails or 3 texts I received confirming my reservation said I had to pick up at a specific time. Thankfully Enterprise in Glenside came to the rescue. We got exceptional customer service there.

This company in general is full of hidden costs and unfair practices ~ got double charged for 26…read morehr rental - disgraceful- better rental options out there

I've been taking my cars to Tom Sawyer for years. Great mechanics, great communication, great…read moreservice and great prices. I highly recommend them.

Price was fair. Communication was good. Service was friendly. Timing was as promised. I will go…read moreback.

I brought my car for a software update to the Abington location of Hyundai and the service was…read moreexceptional. Nic was ultra professional and delivered stellar service. There is a waiting area with coffee, snacks, and water that you can have while you wait for your car to be serviced. The whole experience went very smooth, I docked one star as one of the lights on my car says my airbags may need replacing and no one said anything to perhaps schedule another appointment to have that serviced? All good though, I may use them in the future or a local dealer as I am always afraid to bring my car to a dealership as typically they are the most expensive spot for repairs from my experience. I can recommend the Abington location based on my experience and advise others who have come here to please review Abington as the current average review is quite low. Are these reviews from the long ago past or has service been stepped up on all fronts? As always people SYOY!!!!

If I could give them a Negative I would. We paid for a car on Saturday night after closing by the…read moretime we were done. Sunday, I texted and told the salesmen we were not going to buy the car to stop the transaction. Monday, at 9am I called spoke to finance Dept he said he will call me back. Wednesday, I got upset and went to the dealership they gave me back my title but no check. I immediately left, went to the bank they said the check cleared nothing I could do, as of Today 12/15 Fred Beans is still saying they still do not have the funds cleared it has been 6 business days now. It is important to note I NEVER ACTUALLY TOOK DELIVERY OF THE VEHICLE! WE WERE GOING TO PICK IT UP TUESDAY NIGHT so at one point they had my money and my title and I had NOTHING. #skipthem! or never change your mind a/k/a their 5 day money back and 30 day return

Do not go to this Infiniti they are scammers. I was told by the salesman Blaze I couldn't buy a car…read morewith zero miles and get zero percent financing. So I brought the demo with almost 3000 miles to get the zero financing. I went to another Infiniti dealership and was told that was a lie I could have received zero financing on a car with zero miles. I called and spoke to the supervisor Rob who was in cahoots with Blaze. Again do not do business with these scammers or dealership

This place has the worst service department I have ever felt with. Brought my new 2019 QX60 in…read morebecause the driver window broke and there was a recall. They gave me the dirtiest loaner they had and when I picked my suv up they tried to charge me for a corroded battery! 2019 ew truck and I said no way and I asked about the car wash because I was promised a wash every visit. The young service writer laughed at us and said well the car wash has been broke for months and I could get my car cleaned if I chose a detail and paid! What an unprofessional answer! I will never buy a car here and I will advise all my Twitter followers to stay away!

I rented a 2011 Chrysler Town and Country from Express for a drive to North Carolina. The van was…read morein great shape. GPS, satellite radio and built-in DVD were all included in the rental price. So were unlimited miles east of the Mississippi. It was also the fastest pick-up and return I have ever had at a rental place and they did not hassle me to take their insurance since my auto insurance covers me on rentals. I would not hesitate to use Express again.