My small business has spent hundreds of thousands of dollars with Budget over the last 5 years…read more I've tried to reach out to them with a simple request of getting a copy of invoices. I've been bounced around from department to department for months and still no one will help. If this is how they treat someone that spends hundreds of thousands of dollars with them, imagine how they'll treat you. Stay far, far away from this company. They don't value you... so don't value them.

Reserved my truck online for the day after Christmas. The next day I was driving to pick up the…read moretruck and I received a call from the local office informing me they were closed that day. Then why did it allow me to make a reservation? We agreed I would pick up the truck the next day instead. The next day I went down to the location and was informed that they don't actually have any trucks!! What a waste of time. I went to Penske instead, and had a great experience with them. Oh, and Budget charged me a $75 "no-show" fee for a truck they didn't have. Now I get to waste more time with them trying to get that refunded. Avoid this place like Covid.

I have to tell you that this car rental establishment is on time they are professional they care…read moretheir punctual. They make you feel comfortable and all I'm gonna say to Jeff and to Chris is that you can best believe I will be referring you to people that I do know who do ask me which place to go to rent a vehicle keep up the great work and know that you are the best. I thank you very much.

Friendly staff, quick to finish the paperwork, free upgrade on the car size, what's not to like? If…read moreyou remember where the Napa auto parts was, this is in the basement. The driveway is a little bit small and overgrown but you'll find it. The office is exceedingly plain.

I've used Rent-A-Wreck Parsippany quite a few times over the years. Most recently I rented a cargo…read morevan 3 times in the last month. I've been quite happy with them. The vans were not wrecks at all. One was older, two were brand new, all were roadworthy. Rosalie helped me with all of them. She is friendly, efficient, knows her stuff. She was careful to document any dents before I left the lot, and she took the time to help figure out the right mileage quota, and familiarize me with the particulars of the controls and dashboard of each vehicle. She made the process easy.

I had needed a car because my starter wasn't working for Memorial Day weekend . On such short…read morenotice i have had plans to go down the shore and Rosalie made my stress a breeze ! She was so kind and quick and efficient . I had taken the Volkswagen and had ZERO PROBLEMS. As a 22 year old renter you're always worried about being scammed , DONT . This place will set you up accordingly ! Ask for Rosalie

I thought time would've benefited this organization, specifically the Parsippany Penske location on…read moreEdwards Road, but alas it is still plagued by the same problems. Rewind 5 years ago and I lead an organization that rented (or tried to) two trucks weekly for approx. 10 weeks. Most of the time, the trucks were not there when we needed to pick them up (3PM) , there was an endless list of mechanical issues WE had to figure out how to work around, botched reservations and the like. Well, I tried renting this week and the same issues are still present. Imagine going to a restaurant where you needed a reservation to get in and known for the best tomahawk steak , only to be told there were no more tomahawk steaks available or they couldn't cook them at that location but you could have instead Wagu beef at their sister location 20 minutes away. Sure they weren't going to charge you full price for it, and yes they would work with me by throwing in a free dessert but I made a reservation for a steak at that location for a reason. Maybe the meal was the precursor to another event starting at a specific time and because they did not have stock or the ability cook a steak , you the customer has to make the adjustment. And that's what they don't get. I made a reservation to pick up a specific size truck at a specific location at a specific time, all of which they confirmed but changed it the closer to pick up time/date I got. Imagine being told your move has to be changed because we can't supply enough trucks for out customers when they want them, where they want them. The delay cost me an extra $400 in labor waiting around for me to arrive with a truck and that delay impacted the next day's move. The front line associates think calling the customer in advance to offer an alternate vehicle/time/location is acceptable. Well it's not. Shame on you for introducing more stress to an already stress situation; what move isn't!?! I'd rather show up with a red wagon and take my chances moving safely. Penske Parsippany, you truly suck and thanks for making what should have been a fun and memorable experience for us stressful, unnecessarily difficult and something we'd rather forget. I'll never recommend you for rentals; you're way too unreliable and cannot meet customer demand. If I could give this place zero stars I would. Look elsewhere folks, this company couldn't give a crap about providing product and service. They're more interested in prying your money away out of your wallet than providing the solution you're paying for.

I don't know if its this location or the Haledon location or both or the company as a whole but…read moreI've never seen such incompetence before! This is the SECOND time my boyfriend & I have rented a moving truck from this location only to be charged a $100 late fee - even though both times the truck was returned on time! On top of that, they give you the biggest run around trying to get a refund. First you have to call the location, then you have to call the district, then you have to call the location- its a complete exercise in futility. Then apparently some guy named Frankie- who is about as hard to get a hold of as The Wizard of Oz- never returns calls and is never in the office when he's needed. And their computer systems are so archaic that he is the only one who knows why they applied this charge to our account?? Yet he's conveniently never around. All I can say is SCAM, SCAM, SCAM!! I would strongly recommend if you value your time, money & sanity you rent a truck from someone OTHER than Penske!!

Top notch work and service! Highly recommended for box truck maintenance. Thank you Gilson!read more

From the owner: We are excited to announce our second location in Boonton, New Jersey! We will be serving as the…read morego-to Hino dealership and OEM parts distributor for businesses in the area who have a medium-duty truck in their fleet. We look forward to serving you! Drop us a line - we would love the opportunity to meet you.

This is the second time I get a car from Gogel this year. I…read morerented this car at my Dealership because I needed my car repaired. First time I got a car it was filthy. This second time it was not as bad, but still not clean. A couple days later got a low tire pressure and ran out of fluids in the car. Since I work 3 miles from where they are located, I called them figuring that since they serviced cars they might be willing to put the put the fluids in and put the air back in the tires. Instead of providing any customer service for their product, they recommend I either go to a gas station or drive back to the dealership approximately 45 miles away to get this issue resolved. I will not be renting from this company again.

Priced out a couple of places to rent a cargo van and ended up selecting Gogel located on Rt. 10 in…read moreWhippany. I was able to make the reservation just a day in advance, the paperwork was quick and smooth and lady at the front desk was really sweet. The van itself was virtually brand new and everything operated 100%. Considering the price and distance allotted I think Gogel is hard to beat.

I've used CC Rentals several times. Always a great experience and a good price. I would not…read morehesitate to rent from them again.

Recently rented a van to move some furniture. There was and ez pass in the vehicle I was told to…read moreuse. I was NOT told that they'd be billing me an additional $1.50 for each toll. As I had a bag of coins with me I was ready for the ride. Would never have taken the ez pass if I was told of the charges. I paid $17.50 for probably about $7 worth of tolls I called and spoke to a manager. Though he was very nice he was only willing to credit me back $6. I felt I should only have to pay the actual tolls since I was never informed of any additional charges and would never have taken the pass if I'd known in advance. Not worth the argument. Though I'm extremely disappointed and will neither recommend or use them again. Buyer beware.

Convenient location, friendly staff and rental cost half of an airport car rental. No hardcore…read moresales pressure for extras. We were given a brand new Rave-4 as our rental. The train station is a 5 minute walk away. Take the train from the airport, get you car and off you go. Do the same when you return your rental. Just take note of their business hours when planning your trip.

Ms. Myers is a fair, honest, no nonsense, all business, entrepreneur who readily states the "fine…read moreprint" up front.

Easy in and out for U-Haul return. No fuss, no hassle even…read morethough I was a little over my time limit. Great customer service ... highly recommend!