Adam the sales rep was nice ! However- purchased a 15 foot rolloff dumpster per pictures on we site shown below (blue dumpster) for $910. What was delivered was a 12 foot , rusted plywood for sides trailer , with four wheels ( not rolloff or ground lever ) with a flat tire ! Called budget dumpster to complain, and the service rep was very rude and just kept repeating "our 15 foot Dumpsters come in various formats". I told her it was 3 feet short and was not a rolloff meaning we can walk furniture and junk into it. She just kept repeating "our 15 foot Dumpsters come in various forms ". I asked her who she can escalate this to because I was not paying $910 for what was delivered. The rep said she would have someone call me , and no one ever did . I also sent numerous people within the company photos of what was delivered , and still no one reached out to me to make it right. Total rip off and fake advertising! Stay away !! Update- Jack called me and was very apologetic for my bad experience. He offered a partial refund , which I agreed to. He was great, just too bad it took me having to post bad reviews and a complaint with BBB for me to get resolution. He was great, his "escalation team" that called me they say of delivery was horrible. He also was going to research that person and address their lack of service. read more

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Before contacting this company read the 20+ Better Business Bureau complaints. I ordered a small dumpster to clear my mother's home for sale. Customer service was good until I requested removal. I ordered removal per their guidelines and emailed them that I was doing this long-distance and was told neighbors were dumping stuff in it. So I emailed mailed them to get is ASAP. They emailed me to say they were running behind and would be several days late for pick-up. But not to worry for extra charges. Several weeks after they picked it up I received an email with invoice charging $125 for overage. I did not get a notice of it being over weight nor any documentation showing that it was. I spoke to the billing person who said they can't doing anything about it and my credit card was already charged. read more

This was my second dumpster as I had a good experience on the first go round. Unforturnately, the second dumpster was not a great experience. For the first dumpster 5 weeks prior, boards were placed in the driveway to protect it. For the second dumpster, the boards were ignored by the driver and he put the dumpster directly on the driveway. After calling, they were going to charge over $100 to "move the dumpster". Also, they put the dumpster too close to the garage and the door wouldn't open all the way. When I called to ask for a compimentary day due to all of the issues, they said it was too late as the pickup was scheduled. Instead, they offered to call over to the scheduling department for a later pickup for the afternoon scheduled. Needless to say, the dumpster was picked up in the morning. The customer service is nonexistent and the experience was unsettling, especially for a repeat customer. I will NOT recommend or use them again. read more

Horrible company do not use this company. They are dishonest and do not care about customer satisfaction at all. They misrepresented size of the dumpster and delivered dumpster in poor condition. I called and expressed my dissatisfaction with dumpster size which was not the size I ordered and was told I would have to pay $195 to have it picked up and they did not offer any solution, just told me to pay more money. Then 3 weeks later even though dumpster was picked 3 days early, they billed me $22 for so called overage of which I know was not the case and they did not have any confirming proof of overage. They are liars and crooks. I have used dumpsters in the past at least twice and never had a problem. Do not use this company unless you want to be scammed!! read more

I have used Budget Dumpster twice this year. They were easy to work with, had great communication, and a competitive price. I plan to use them again. read more

I researched for a few days the different dumpster companies in the DMV. I never realized how many companies there were to choose from. Budget Dumpster was the best deal I could find for a 15yard dumpster. I would recommend them to all my friends and family. read more

Great company to deal with from start to finish. Awesome communication before during and after the job was done. Quick drop off and pick up.

Easy and convenient to use. Easy schedule to pickup. Last minute decision to go with Budget. They showed up in plenty of time.

BEWARE!!! Called Budget Dumpster and gentleman looked up my deck and said I needed 20 yard dumpster. Received dumpster when promised. It was damn near long as my house. Received confirmation for pick up day requested. Of Spent three days calling, texting, emailing until It was finally picked up. Seven weeks later I received an email to update my card on file because I owed an additional $350 for overage. The dumpster was only filled half way. There was damage to the siding of my house however I can't' prove that it was done on delivery. (very tight space in driveway for dumpster) However I am suppose to believe that the deck was three tons and I owe $350. Fortunately I took tons of pictures and am waiting for my contractor to give me specifics of the deck that was taken down. SB read more

Rented a dumpster from this company for $450.. Had the dumpster for 1 week, did not fill the dumpster up, even the driver that picked it up said it was not full.. Now 2 months later they email me and say my dumpster was over weight and they charge my card $192.. This is no where near good business behavior!! I would never trust this company with your debit or credit card unless you want to be scammed out of a couple hundred more dollars months later!! This is a horrible business and I suggest you think hard about using them and if you do you had better use a gift card or prepaid card so they can't just take money from you.. I WILL BE CONTACTING MY BANK IN THE MORNING AND REPORTING THIS AS FRAUDULENT!!! I have already filed with the BBB as well!! This company should be ashamed of themselves!! read more

Overrated. Overcharged The initial charge seems right but they will charge you a whole lot more weeks later and blamed on the overweight that they would make up a number that you can't say anything back. They charged us over $900 more after the initial charge. read more

DONT USE!!! i had used 2 different rental comes for a total of 6 cans prior to using this company becuase they SEEMED to be cheaper! Never had an issue with the other companies with rental rate/price! Used this company twice already the first time they pulled additional monies from my account of over $200 a month later from picking up the can! The second time we used them they again pulled an additional amount out a month after picking up the can! I WILL NEVER USE THEM AGAIN and want people to be aware they will be charging extr fees! Not sending an invoice or nothing just pull the money right from your account. read more

worst company ever never even got the dumpster delivered. If you are thinking of renting one from here don't they said i would get my dumpster on the day and then after that they said the truck broke down never got the dumpster delivered this is a scam read more

They charged my card on 04/06/21 for a delivery date of 04/08/21. The dumpster was never delivered. They will not refund my money. There is no one to speak to. You sit on hold for hours. If you are lucky to through and speak to an operator, they say someone will call you back. This is a lie...no one EVER calls back. They are a dishonest company and will steal your money. DO NOT USE THEM read more

Poor service and tried to overcharge me $800. When I argued th additional charge they refused to reimburse me until I hunted down the dump slip from the actual site. The slip proved my tonnage was 1.69, not 7.69 tons they tried to charge me for. No manager ever returned my calls. They are incredibly rude and take no responsibility for their actions. Do NOT use this company. read more

Posting this review and I still haven't received my dumpster. I requested an Morning delivery which runs from 6am to 11am. Its currently 2:30pm and still no dumpster. All the demo has been completed and now I have to pay extra to my contractor to but all the demo in the dumpster because it wasn't there when they were doing the demo. I ask for updates and I get "yes, we'll call you" Mark the sales person has been very sweet but this is unacceptable! Still waiting........so upset!!! read more

I have used them for 3 years now. I have had a negative experience experience with them this year. They sent a 20Yd when I ordered we a 30yd. I spoke to their customer service and the solution was frustrating. Keep this one and keep the charge where it is or get an additional dumpster. I disagree vehemently that I was quoted or charged for 20Yd The price I paid $505 was for 30 yard whether someone made a mistake at the time of quotation or at the time of the delivery. This is not my fault. Any other price quotation you are giving after the fact is revisionist history and I find it unacceptable. I resent that your idea of customer service is to say that I should've paid more. Since I have received 1/3 less the capacity of what I was quoted verbally and in written form. I expect that as a credit I'm expecting to receive. I understand you are in a business to make a profit and I seem insignificant to you. I am attempting to be fair and logical. Otherwise I can contact my credit card company to do issue chargeback. In addition, I will contact the Better Business Bureau and make certain I put every ability for me to review you and your company. For the discerning shopper who values quality over the cheapest price make a decision that best for you and your company read more

They try to charge for inappropriate fees. The dumpster company was unable to pick up the dumpster on the day origanally agreed upon because they were not open on the Friday after Thanksgiving as I was told when I ordered the dumpster. The next available day was the following Tuesday which happened to be the day it snowed. The snow in the driveway was less than 4 inches deep-same amount on the road. I was charge an extra $150 for a failed attempt to pick up the dumpster becuase the snow obstructed their access. I did not have any problem driving my RAV4 on the driveway. People were home all day and did not see any truck attempt to enter the driveway. This company is a rip off! Almost evrything I was told over the phone ended up being untrue- including that they would pick the dumpster on 11/24. read more

Very economical, great customer service, and they are exceptional in meeting all your needs!

At First I was happy with the customer service when I placed my order for a dumpster. When the dumpster arrived the driver placed where I asked. I called to have it picked up the said they didn't have anything available for two days for pick up. I was fine with that. Well they came a day early to pick it up and I was not home. The driver destroyed not one but two of my neighbors yard. I will NEVER used them again as they didn't even attempt to not go all over their grass. Basically got the run around about getting both yards fixed. They are only going to come out and look at my one neighbors yard that is a complete mess. Price was cheap so I guess you get what you pay for. Very unhappy. read more

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Absolutely the worst company ever,promised two cans,never came,while I had to pay a entire crew for a clean out with nothing to do,no wear to put trash,I hope they go out business, DO NOT USE THEM,THEY ARE UNRELIABLE. read more

Sean I have contacted your company via email and phone numerous of times. I'm tired and extremely dissatisfied with your service. On top of it you want me to stop my work to call you. Shouldn't your company Contact me or just straighten out the issue? Terrible Service read more

1 star is waay too high a review for these scumbags. I paid up front , then they canceled last minute, with my work crew on site already. They promised a priority morning delivery if I rebooted, which stupidly I did. Got the crew back on site, called first thing like they said I could, waited an hour on hold only to be told "morning is till noon". Called at noon, agIn 45 minute on hold, got told don't worry, you're in dispatch as a priority, just can't tell you an ETA till 2PM, call back then. Which I did, another 65 minutes on hold, only to hear "sorry can't give you a time but it should be soon, don't worry. Called again at 5PM (they had said absolutely by 6PM), 30 minutes on hold, bitchy gal said " oh they had a problem THIS MORNING and may not be able to deliver till 4 days later"!!!! I asked, what do you mean by "they"? She said, well these aren't our dumpsters we just arrange for someone else to deliver the dumpster you want. Never never never use this POS company, the screwed me royally and didn't seem to care a bit, and I haven't even gotten a refund of the money I paid two weeks ago!! read more

Easy process, very nice drivers and no issues. Text Updates helpful and efficient.

I wish I could give zero stars. I paid well over $400 for a dumpster to be delivered over a week ago. You call and they play this most insulting music "Don't worry, be happy" I have called every day and they lie to you. They have your money already and they know they have you. It's sad to hustle people the way the do. read more

very great job with dumping and picking up dumpster and very friendly service would call again if needed.

I am a homeowner, never rented a dumpster before. This company, everyone i talked to, treated me with utmost respect and courtesy . I would especially like to thank Adam for all his assistance. So far i have ordered 3 dumpster deliveries and pickups. Each one was delivered on time and picked up on time. read more

Budget Dumpster was great! I'm cleaning my parents house out and had a 15 yard dumpster delivered. It was big and I thought I would never fill it up but I sure did. The best thing is you just walk everything right in the door. It made it so easy. Getting another one in a couple of weeks! What makes it great is you dont have to be there when it's delivered or picked up! Thanks Budget Dumpster for making it so easy! read more

My report card for Budget Dumpster would show an overall grading of: (.87.2%) B+ My overall experience was ideal.... Not great, not terrible, it was just fine, and I'm fine with that... After reading the negative reviews ~ I can say that I actually experienced some of what these other people are describing, however, don't personally see them as deal breakers by any means. To all the brilliant minds leaving reviews with regard to calling and calling never getting through to anyone, Just be better.... The guy who booked my dumpster gave me his number and assured me I could reach out to him with any questions, anytime of day, assuring me that he would be there for me. I tried the number he provided me with once, I tried twice, I sent a text message using the thread he opened with me,,, with no response. I bet you can guess what I didn't do ~ yep, that's right! Mindlessly continue calling and calling the number he gave me, nope, I just knew there had to be a better way. So, I googled Budget Dumpster and called their home office directly of course! Someone answered right away and I was able to gather the data needed to make sure I clearly understood the agreement that I agreed to as it relates to weight overages, overfilling the bin, items I can and can not dispose of, time frames etc.... I know this sounds crazy, but I just wanted to make sure, that I was 100% sure I wouldn't encrue any additional charges/ fees because of a lack of understanding on my part.... I feel this is where the lions share of shitty reviews originated from. Although Budget Dumpster should really put a comprehensive list together and send it along with the contract, they don't. It's a shame too, I guarantee your reviews would rebound in a serious way. I wasn't comfortable with the three categories of trash they wouldn't accept, and that's why I literally spent 1.5 hours on the phone with their home office while walking around my house and asking the specific questions I required answers to. For example: No electronics.... This wins the award for single most vague statement ever made in history. Especially given the $80 "PER ITEM" fee. An alarm clock is an electronic, so is a sonicare toothbrush, speakers, not even mentioning electronic components like capacitors, wiring, circuit boards, headphones etc.... Everything here is okay to throw away, but a coffee maker is a no no. Along with a TV of any kind, or a cell phone, amplifier, router. Each would incur a fee if thrown away. This is of course unless I broke Them up into pieces before tossing them. Keep a sludge hammer near by, and break everything into pieces to Save your wallet. No wood slabs from a tree I cut down, no shrubs or bushes, leaves, grass clippings etc.... But wood left over from a project is just fine, or from old furniture / dressers. No cement bricks/ blocks, broken concrete or gravel, but broken tile from my bathroom is just fine, along with glass and cut up vinyl flooring. I hope this makes sense, because this is likely one of the culprits causing overages and unhappy folks. Every time I called the home office main numbers, someone picked up. My dumpster was delivered a day late, and I received a second updated contract reflecting the correct days First thing The following morning. The douche bag who sold me the rental never did answer my Calls, but he is selling the dumpsters. The women at the office are not selling like he was, and were able to provide me with all the time I needed. I did go over on my 1 Ton Limit, I was billed an additional 15 dollars for 1.19 tons. This is reasonable and makes perfect sense. The guy that delivered my dumpster was incredible, very very very good customer service. These guys are rolling around in massive rigs, and because my driveway has A little steeper incline than most, and he couldnt get through to me on my phone, He pulled down the road and parked the rig, and ran back over to personally tell me things I did not and would not have known, and I thought that was pretty cool and thoughtful. I hope this clears up this nonsense with regard to these 1 star reviews. The owner is involved, obviously cares evident by his response to every shitty review trying to make it right. It's tough to watch a pack of idiots go on the attack because they were too lazy to simply understand. I mean they even let me keep my dumpster for an additional two days free of charge! Not to mention smashed my lowest quote providing me with the best price I could find. I have way more good than bad to say about this business, and I feel confident you will to, just cover your ass:) read more

Budget Dumpster - Dumpster Rental Near Me

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Budget Dumpster service was OK but they billed for missing their own pickup date. There were two reasons they missed it. The main one is that the form on their website for setting the pickup date should have triggered an email to their people but didn't. The other reason is that they didn't default the pickup date to the end of the 10 day rental. I caught on to this though; again the main reason is they ignored my online form pickup date submission. read more

A follow up on my review yesterday. My card was credited 288.00 for the questionable overage. My apologies for the ugly phone conversation, but better communication would have prevented this. This company made their mistake right, and their to be commended for that. read more

The dumpster was delivered and picked up on time. They were very careful not to drive on mine or my neighbors lawns to drop off a very large dumpster. My driveway is at an incline so I was worried but everything was fine. When I needed to extend there was no problem. read more

do not rent from this company !!! find another one. they advertise "flat rate service" .... but that's a lie. they have hidden charges they charged me overage of $170 !!! and i have no way to dispute that. i only loaded in dead wood and brush into their 40 foot container . certainly no more than 6,000 pounds which i learned later is their way to charge more: container was only 3/4 full at best. first time renting from them and last time. they tell me they can send me a scale weight .... but who knows where my container went after they picked it up. i disagree with their billing practices : the lady on the phone who sold me theoir service , meredith , was unavailable every time i called after i placed my order. again ... find another dumpster company that is , in fact , a flat rate service. this company is too big, too dishonest ... and you want to know that there are no hidden charges when you rent a bin. read more

This company is an absolute scam. I'm reporting them to the better business bureau. They tried to charge us for a mistake that they made when it was time to pick up the dumpster they sent the wrong company out and then try to charge US a trip fee for their mistake. When I told them I have cameras all around the property and I could prove they sent the wrong company they finally credited us but only after I threatened to call my attorney and drag them to my social media platform. These are brokers not the actual dumpster company itself. DO NOT USE THEM they will try to charge additional fees for no reason. You have to schedule a pick up or they continue billing you yet they'll keep their dumpster on your property blocking your driveway for weeks on end. Lol so you can take up space on my property for free and refuse to pay a storage fee for keeping the dumpster on MY property for weeks on end. Literally took them OVER A WEEK to pick up their dumpster after we had called them numerous times to come get it. They force you to have to schedule a pick up instead of just giving a specific time frame for each use like every other dumpster company. They don't tell you that over the phone instead the put it in an email that you're not even expecting so you don't know to even check it. They're scammers. If you use them don't say I didn't warn you. I'll be making a video on them and letting the world know that their company is garbage and so is any company affiliated with them. If you own a dumpster rental company don't you dare sign up with them bc they will make your company have a bad reputation. I'm going to shut them down believe me. They have not a clue who they're playing with. I hope that $345 in extra days that we didn't ask for was worth it. Bc I promise you by the time I'm done with your company you'll be shut down. Mark my words on that. Look at all your 1 star reviews lol I mean I would be embarrassed if my company had that. All of your good reviews are clearly bought and paid for and it's obvious. But watch and see how you get shut down. read more

Very disappointed. Had used them a year ago with no problems and then just ordered another dumpster for this year when speaking with the sales person I requested the same size as last time which was a 30 yard dumpster when it was delivered it was a 20 yard dumpster and after calling they said on the call that everything was handled correctly which I beg to differ I was requesting the same size as before and feel like I was deceived by the sales rep and will no longer be referring any clients for this service and will go elsewhere with my hauling needs customer beware of these people read more

We rented two dumpsters from Budget Dumpsters and it was a TOTAL disaster! Cole and Kyle were incompetent from the beginning to the end. I will never use this company again. They outsourced our order to 5 Star Dumpster and told them we had order one dumpster to be emptied twice. We were having a building removed and needing both dumpsters there at the same time. Five stars came through for us like a champion and delivered us two dumpsters like we had ordered. Kim and Jonathan from 5 Star were amazing to work with. Once agin I will never use Budget Dumpster. read more

Waited over a day and a half for a dumpster that never showed up. Had a paid crew there to help load this dumpster that never showed up. Had a terrible time trying to get anyone on the phone. Now they want to charge me a $150 rerouting fee!!! Unbelievably bad dumpster service and bad customer service. read more

Very reasonably priced. They were professional on the phone and explained all costs. The driver was courteous and the dumpster was clean and placed without damaging shrubs or the driveway. I would use them again. JB of Springfield/Annandale VA read more

Absolute worst service ever! No weekend service, no phone service over the weekend. No same day service! Left our bin sitting in 100* heat for FOUR DAYS and excuses why they couldn't pick up by contract exit time!! WILL NEVER USE THEM AGAIN!! read more

Do not rent from them. I paid $590 for a 40 yder. Filled it up with lightweight lasting, cloths, etc. No metal. Scappers took all f that. 6 weeks after pick up, and two days before Christmas they charged my c/c an additional $200 for 3.4 tons over the alloted 4 tons. No way the dumpster weighed that much. I would have had to make over 100 trips of over 100 lbs per trip, and that DID NOT happen. They always scheme up a way to charge you way more in the end. DO NOT USE THEM!!! read more