YES, I HAVE A FAVORITE U-HAUL. AND NO, I WILL NOT APOLOGIZE…read more Let's address the elephant in the storage unit: Nobody expects to have a favorite U-Haul location. That's like saying you have a favorite DMV. Or a favorite root canal. And yet -- here we are. U-Haul Moving & Storage of Coconut Creek is the Beyoncé of truck rentals. Calm. Efficient. No drama. Hits the notes and goes home. I rolled in needing a van to haul garbage. Not a glamorous mission. Not a cinematic relocation montage. Just me, junk, and life decisions that required horsepower. First shock: The line was short. In South Florida. That alone deserves a medal. Second shock: The staff was... nice. Like genuinely nice. Not "corporate training video nice." Real humans. Efficient. Friendly. No sighing. No side-eye. No passive-aggressive clipboard energy. They handed me the keys like we were about to launch a tactical operation called "Operation: Get This Crap Out of My Garage." The van? Practically new. Clean. No mystery smells. No "what happened in here?" existential questions. It drove smooth. No rattles. No anxiety. Just horsepower and purpose. And the return? Too easy. No surprise fees. No hidden charges. No "we found a microscopic scratch and now you owe us your firstborn." I parked it. They checked it. Done. What more could I ask for? A marching band? A commemorative plaque? A parade down Lyons Road? Moving and storage is usually chaos. It's cardboard cuts and emotional breakdowns. It's sweat and arguments about which box says "kitchen." This place? Professional. Smooth. Surgical. I just went a few miles so there wasn't any price shock. If you're in Coconut Creek and need a truck, van, or storage -- this is your spot. If U-Haul had a Hall of Fame, this location gets a gold plaque and a velvet rope.

It's been a long while since I rented a truck. I've used u-haul before, but was pleasantly…read moresurprised by the use of tech to provide a high touch, seamless experience. Camera on phone for verifying condition of truck, gas and mileage made it easy - and ensured level set expectetions. Location based services to confirm the truck was indeed returned meant not having to deal with a long process when the moving was done. Lastly the in-person check in process was so nice. Great service u-haul!

Everything went smoothly every time I've rented here. Staff is friendly and helpful. I was able to…read morepick up the truck at the time I needed before hours and made it very helpful

Great place to rent a cargo van, highly efficient and very helpfull. Have rented twice with no…read moreproblems. Highly satisfied!!

Love the customer service and the wait time for the vehicle. Nothing was missing or lacking that we…read moreneeded. The service representative was really a big help in deciding what size truck we needed which was a plus.

Service was professional. The woman at the desk sweet and polite, she made sure everything went…read moresmooth with no issues. The rate and price was decent, no hassle. Fast and ready.

Horrible customer service. No one answers the phone. "NO…read moreONE," approaches with a smile. "NO ONE," approaches period. Lazy employees who could care less about the customer. I give a "F"for Margate Uhaul.

I have rented a U-Haul truck at this location before and just as last time, this time we had…read moreabsolutely no problems. Scrap that, we did have a little bit of a discrepancy with the gas they marked the truck having versus the amount of gas the truck actually did have. But you cannot get something like that past my husband and he was able to get it fix it right away. We are not moving or anything we just wanted a truck to pick up some doors I order at Home Depot and other building materials that would have been too bulky for just a pick up, and Home Depot's truck rental is by the hour and there was absolutely no way we would've been able to get everything we needed in that little bit of time, so this worked out great. We actually kept the truck until the next day and bought some more stuff we needed in the morning. And a grand total was under $50. They have a lot of trucks. Chances are you will find what do you need available, and they also have a storage facility on the premises which I was told to tell everyone I know that the first month is free LOL The lady who helped us the day of the rental was very helpful, very informative,and very nice. It was a painless process. I am definitely using this U-Haul rental again

This is a poorly run business. Would not use again. not recommended to anyone. Didn't honor my…read morereservation.

Avoid!!! Rented here a few times but that apparently means nothing. Next time I'll take my business…read moreto some place that appreciates repeat customers. Very poor customer service!!!