I went to this business recently to have a mower fixed. When I went to pick it up several male employees were chatting amongst themselves and a lone female employee was left to help customers and move large, heavy mowers herself. I suppose that idle conversation is more important than helping the female customer and female employees do their job. I would have ended up having to load the heavy mower myself in to my car because the employees were too busy talking but thankfully a male customer arrived at the same time and helped me load it.
Also, the mower isn't working properly after the "repair". I will probably have to bring it back in. This sort of thing would be easily overlooked, however, if it weren't for the inattentive staff not helping load customer's mowers. I guess after they get their money you don't really need any help? read more